Full-Time

Operations Manager

Posted on 9/26/2025

Mint House

Mint House

51-200 employees

Operates fully equipped, tech-enabled short-term rentals.

Compensation Overview

$50k - $60k/yr

Dallas, TX, USA

In Person

The role requires regular travel between three properties in the Dallas / Fort Worth area.

Category
Operations & Logistics (2)
,
Required Skills
Inventory Management
Requirements
  • Minimum of 3 years of hotel management experience at a boutique hotel or extended stay.
  • Spanish bilingual strongly preferred.
  • Exceptional people skills and has hired, trained, coached, and managed hourly employees.
  • Comfort with new tech-stacks and using mobile apps while interacting with guests at the property level.
  • Honest, reliable, and able to work effectively both independently and with a team.
  • Confident to take charge and problem solve when needed.
  • Process-oriented skill sets to successfully manage vendor relationships i.e. housekeeping, linen/laundry, maintenance, etc.
  • Be able to move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.
Responsibilities
  • Responsible for developing vendor relationships, performing housekeeping quality audits and inventory checks in our apartments to deliver a seamless experience to our guests and ensure rooms are up to brand standards.
  • Lead troubleshooting and maintenance of technical issues, including (but not limited to) WiFi connectivity, TV setup, light bulb replacements, and overseeing contractor appointments.
  • Collaborate cross functionally with the corporate team to implement standards and procedures in conjunction with the Market Lead.
  • Prioritize, delegate, execute, and support day-to-day tasking of our Associates to create a personalized guest experience and team accountability.
  • Take charge of Associate coverage when needed, ensuring efficient management and coordination to provide exceptional service to guests.
  • Conduct regular room inspections and actively engage with the housekeeping team to address and follow up on any maintenance or cleanliness concerns, contributing to a consistently high standard of guest experience.
  • Support our Associates by training, coaching, and providing performance feedback with an eye towards execution.
  • Promote a guest-centric culture to drive exceptional results and a positive environment.
  • Give real time feedback and communication to our Guest Agents and Supervisors to consistently meet expectations in a timely manner.
Desired Qualifications
  • Spanish bilingual strongly preferred.

Mint House provides fully furnished, hotel-style apartments in urban areas for short-term stays, targeting business travelers and extended-stay guests. It leases prime apartments and converts them into short-term rentals with home-like comfort and hotel amenities, booked and managed through a proprietary app that handles bookings, virtual check-ins, guest services, and 24/7 virtual guest care. A $200 refundable security deposit is charged per reservation and renewed every seven days, with refunds issued 7–10 business days after checkout. The company differentiates itself through a tech-driven, app-centered guest experience and strong customer service, aiming to make urban short-term lodging easier, more flexible, and more home-like by combining the best aspects of hotels and home rentals with reliable technology.

Company Size

51-200

Company Stage

Series B

Total Funding

$79.8M

Headquarters

New York City, New York

Founded

2017

Simplify Jobs

Simplify's Take

What believers are saying

  • Kasa acquisition creates largest US aparthotel operator with 85 properties.
  • Combined entity generates over $150 million annual bookings immediately.
  • Integration boosts tech platform and operational efficiencies post-2026.

What critics are saying

  • Kasa closes underperforming Mint House's 22 locations within 6 months.
  • NYC Local Law 18 enforcement halts HQ operations in 3-9 months.
  • Sonder bankruptcy floods market, undercutting rates in 6-12 months.

What makes Mint House unique

  • Mint House leases urban apartments with full kitchens for business travelers.
  • Proprietary app enables virtual check-ins and 24/7 guest services.
  • Backed by Starwood ex-CEO and Travelocity ex-CEO since 2017.

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Benefits

Employee Discounts

Growth & Insights and Company News

Headcount

6 month growth

9%

1 year growth

9%

2 year growth

7%
Travel Trade Today
Jan 14th, 2026
Kasa Acquires Mint House with Silver Lake Support

Kasa acquires Mint House with silver lake support. Photo Credit: An image of a kitchen in a two-bedroom unit at 70 Pine Street in Manhattan that is managed by Kasa Kasa Kasa, a leading operator of apartment-style hotels and traditional lodging properties, has acquired Mint House in an all-equity transaction. This acquisition is expected to create the largest U.S. operator of apartment-style and traditional hotels, with approximately 85 properties and over $150 million in annual bookings. Mint House has raised more than $80 million in venture capital since its founding in 2017, with shareholders including Mohari Hospitality and Revolution Ventures. Roman Pedan, founder and CEO of Kasa, described the acquisition as a strategic move to enhance Kasa's portfolio and operational capabilities. * Acquisition of Mint House: Kasa has acquired Mint House in an all-equity deal, aiming to become the largest operator of apartment-style and traditional hotels in the U.S. * Financial and Ownership Details: Mint House has raised over $80 million in venture capital since its inception in 2017. The shareholders of Mint House exchanged their holdings for minority stakes in the combined entity. * Leadership and Vision: Roman Pedan, the founder and CEO of Kasa, sees this acquisition as a strategic step to expand Kasa's portfolio and operational expertise. * Market Positioning: The combined entity is expected to leverage Kasa's technology and Mint House's operational expertise to enhance guest experiences and property owner profitability. * Strategic Expansion: Kasa's acquisition of Mint House positions the company as a dominant player in the U.S. market for apartment-style and traditional hotels. This move could lead to increased market share and enhanced competitive positioning in the hospitality sector. * Leveraging Technology and Expertise: The integration of Kasa's tech-enabled hospitality operating system with Mint House's operational expertise is likely to drive operational efficiencies and improve guest experiences. This could set a new standard for hospitality management in the industry. * Capital Efficiency: Mint House's successful fundraising history indicates strong investor confidence. Kasa's acquisition could attract further investment, as the combined entity is positioned to capitalize on the growing demand for flexible and technologically advanced lodging solutions. The acquisition of Mint House by Kasa reflects a broader trend in the travel industry towards consolidation and technological integration. As consumers increasingly seek flexible and tech-driven lodging options, operators like Kasa are well-positioned to capitalize on this demand. The use of AI and data-driven decision-making in hospitality management is becoming more prevalent, as evidenced by Kasa's focus on enhancing guest experiences through technology. This acquisition not only underscores the strategic importance of technology in the hospitality sector but also highlights the potential for further innovation and growth in the market. As the industry continues to evolve, such strategic acquisitions will likely play a crucial role in shaping the future of travel and hospitality. Stay ahead with travel trade today - AI news that matters. Get curated travel AI insights - choose the newsletters that matter to you. Join thousands of travel leaders. Unsubscribe anytime.

Skift
Jan 14th, 2026
Kasa acquires Mint House to create largest US apartment-style hotel operator with $150M bookings

Kasa, an operator of apartment-style hotels, has acquired Mint House in an all-equity transaction, creating the largest US operator of apartment-style and traditional hotels with roughly 85 properties and over $150 million in annual bookings. Mint House, founded in 2017, had raised more than $80 million in venture capital. Its shareholders, including Mohari Hospitality and Revolution Ventures, exchanged their holdings for minority stakes in the combined entity. Kasa founder and CEO Roman Pedan described the acquisition as "cashless" and "immediately accretive to EBITDA". Mint House operated 22 properties before the acquisition. Kasa said it would close some locations that did not meet its standards.

Serviced Apartment News
Jun 25th, 2025
Mint House opens first property in US capital

Mint House opens first property in US capital.

Rental Scale-Up
Feb 21st, 2025
Mint House Acquires Locale, Airbnb Sues New Orleans, Madrid, and Barcelona Debate Rental Rules

Locale's Founder and CEO, Nitesh Gandhi, will join Mint House as a senior advisor and its employees will transition to the company.

Serviced Apartment News
Feb 11th, 2025
Mint House acquires Locale to expand residential hospitality offer

Mint House recently revealed the launch of its fourth location in Nashville at Marathon Village and will open its first site in Washington DC in spring this year.

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