Full-Time
Account Manager
Commercial Insurance
HUB
10,001+ employees
Global insurance brokerage with risk management
No salary listed
Idaho Falls, ID, USA
Hybrid
Hybrid work may be available after the probationary period; the arrangement depends on office needs.
Bachelor's
 Insurance (1) |
|---|
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- Previous insurance industry experience is preferred.
- An active Property and Casualty license is required, or the employee must be willing to obtain one within 90 days of employment.
- A high school diploma or GED is required; a college degree is preferred.
- Strong verbal and written communication skills are required, with the ability to interact effectively across all levels of the organization.
- Proficiency with computer systems, including Microsoft Office Suite, is required.
- The ability to follow instructions, take initiative, and work with attention to detail is required.
- The ability to collaborate effectively within a team environment is required.
- One to two years of relevant experience is required.
- Manage a book of commercial lines accounts.
- Market accounts to insurance carriers.
- Prepare quotes and proposals.
- Respond promptly to policy inquiries by email and phone.
- Maintain renewal controls for expirations and binders.
- Check policies, endorsements, and audits for accuracy.
- Maintain accurate and organized account files.
- Facilitate effective relationships with clients and insurance carrier staff.
- Serve as the point of contact for clients and assist the team in managing their insurance policies.
- Previous insurance industry experience.
- A college degree.
HUB International is a global insurance brokerage that offers property and casualty, life and health, employee benefits, investment, and risk management services through a network of local offices across North America. It works by matching clients with brokers and risk advisors who tailor insurance and financial solutions, earning commissions and fees from brokerage and advisory services. HUB differentiates itself with its large, decentralized network that combines local market knowledge with global resources and a growth-by-acquisition model to expand geographic reach and expertise. Its goal is to help individuals and businesses manage risk, protect assets, and achieve financial stability by providing integrated insurance and risk management solutions.
Company Size
10,001+
Company Stage
Growth Equity (Non-Venture Capital)
Total Funding
$8.5B
Headquarters
Chicago, Illinois
Founded
1998
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Simplify's Take
What believers are saying
- Jun. 26, 2026 confidential IPO filing gives HUB currency for acquisitions and deleveraging.
- Sep. 9, 2026 Ryan Spinner took HCC, targeting embedded insurance with OEMs and fintechs.
- Aug. 1, 2026 HWP sale expanded Washington, D.C. reach and client relationships.
What critics are saying
- Ellis v. HUB settled $4.65 million for the 2022-2023 data breach.
- PE ownership and June 2026 IPO pressure prioritize exits over long-term culture.
- A major cyber breach triggers broker-client flight and regulator scrutiny within months.
What makes HUB unique
- HUB’s decentralized local-office model pairs national scale with broker relationships across North America.
- Sep. 1, 2026 named Sarah Thompson to national real estate, productizing specialty underwriting.
- Aug. 28, 2026 added Chris Tassone, deepening transactional tax liability insurance expertise.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
401(k) Company Match
Paid Vacation
Flexible Work Hours
Professional Development Budget
Conference Attendance Budget
Unlimited Paid Time Off
Mental Health Support
Wellness Program
Phone/Internet Stipend
Home Office Stipend
Growth & Insights and Company News
6 month growth
↑ 14%1 year growth
↑ 14%2 year growth
↑ 14%HUB International names Ryan Spinner President of HUB Customer Central (HCC), succeeding Greg Andrew. Sep 09, 2026, 08:02 ET Andrew to retire after 37 years in insurance, including six as President of HCC * Spinner brings 15+ years of insurance leadership across carrier and brokerage environments, with deep expertise in embedded insurance and digital growth * Spinner succeeds Greg Andrew, who will be retiring effective December 31, 2026, after a 37-year career in insurance * HCC includes VIU by HUB Canada, a digital home and auto insurance platform backed by HUB, serving Canadian consumers since 2001, along with other omnichannel digital insurance platforms and Business Process Outsourcing (BPO) services for brokers across Canada. TORONTO, Sept. 9, 2026 /CNW/ - Hub International Holdings, Inc. ("HUB"), a leading global insurance brokerage and financial services firm, has announced that Ryan Spinner has been named President of HUB Customer Central (HCC), effective immediately, succeeding Greg Andrew. Andrew is retiring effective December 31, 2026, capping a 37-year career with carriers, agencies, and brokerages and the last six as President of HCC. "Ryan's track record building digital-first, growth-oriented businesses makes him the right leader to guide HCC into its next chapter," said Tina Osen, President, HUB Canada. "I also want to thank Greg for 37 remarkable years in this industry, six of them leading HCC. His contributions have shaped this organization, and we wish him all the best in retirement." Andrew became President in February 2020 taking on responsibility of more than 600 employees in a rapidly changing landscape. Following that, he focused on mentoring a senior leadership team and built a bench of talent that leaves the organization on solid footing for continued growth. Spinner brings more than 15 years of insurance leadership across carrier and brokerage environments. Most recently, he served as a vice president of emerging business models, responsible for building and scaling embedded insurance partnerships across digital and BPO channels. He has also held senior roles driving growth and transformation at major Canadian and North American insurers, including leading a national insurer's launch into direct-to-consumer digital insurance. "HCC has built real momentum in embedded insurance and there's a clear opportunity to grow that with auto OEMs, financial institutions, fintechs and other partners who want insurance built into their customer experience," Spinner said. "My focus is on deepening the partnerships we already have and finding new ones, so coverage shows up exactly where and when our customers need it. I'm looking forward to working with the team to keep building." HCC's omnichannel platforms focus on home, auto, and other personal lines of insurance, along with BPO services for brokers across Canada. Spinner's appointment comes as HCC's VIU by HUB Canada platform continues to modernize with more than two decades of experience serving Canadian consumers, expanding its embedded insurance partnerships and building on HUB's shared digital brand across North America. About HUB International Headquartered in Chicago, Illinois, Hub International Holdings, Inc. ("HUB") is a leading full-service global insurance broker and financial services firm providing risk management, insurance, employee benefits, retirement and wealth management products and services. With more than 21,000 employees in offices located throughout North America, Hub's vast network of specialists brings clarity to a changing world with tailored solutions and unrelenting advocacy, so clients are ready for tomorrow. For more information, visit Hub Media Center. SOURCE Hub International Limited
HUB International names Sarah Thompson national real estate practice leader for Canada. A former strata division head takes on a national mandate as HUB pushes real estate as a key growth area. HUB International has appointed Sarah Thompson (pictured) as national real estate practice leader for Canada, effective September 1. Thompson will lead HUB's Canadian real estate strategy and practice development, oversee the creation of proprietary risk and insurance products for real estate owners, developers and operators, and partner with Chip Stuart, HUB's North America real estate practice leader, to build an integrated cross-border strategy for clients operating in both countries. "Sarah's deep expertise and long-standing relationships in the real estate sector make her uniquely positioned to lead this practice at a national level," said Carol Mills, president and CEO of HUB Coastal. Thompson joined HUB Coastal in April 2012 as underwriting manager for its strata insurance program, led the Strata Division as manager from 2013 to 2017 and associate vice president from 2017 to 2019, then moved into marketing leadership, becoming HUB Coastal's chief marketing officer in November 2019, a role she has held since. Significant strate background. Thompson's six years leading HUB Coastal's Strata Division place her directly at the center of one of the most significant Canadian P&C affordability crises of the past decade. British Columbia's strata insurance market saw premium increases of 50% to 300% between 2019 and 2021, with some condo corporations reporting increases as high as 780%, driven by a combination of rising claims severity, higher property values, climate-driven catastrophe losses and a hard reinsurance market. IBC reported the provincial average strata premium increase at 35% during the worst of that period, prompting the BC government to introduce Bill 14 in November 2020 and insurers to agree to phase out the controversial "best terms pricing" practice that had inflated costs for strata corporations regardless of which insurer actually won the bid. That crisis was still actively unfolding through much of Thompson's tenure leading the division, meaning her move into a national real estate leadership role brings direct underwriting-level experience with exactly the kind of acute, multi-year affordability crisis that property insurers and brokers across Canada are increasingly having to navigate in other segments, from Alberta auto to BC wildfire-exposed home insurance. What the cross-border mandate signals. Pairing Thompson with Chip Stuart on an integrated North American real estate strategy suggests HUB wants its Canadian and US real estate practices working from a shared product and service framework rather than operating as separate regional books. For brokers and clients with real estate holdings on both sides of the border, that structure could mean more consistency in how HUB approaches placement and risk advisory for cross-border portfolios, though the specifics of what that integration will look like in practice haven't yet been detailed. HUB has explicitly called real estate one of its most important strategic growth areas, and installing a leader with direct strata underwriting history, rather than a purely commercial real estate or client-relationship background, suggests the firm intends to lean into product development for segments with acute, ongoing affordability pressure rather than treating real estate as a generalist commercial property book. Competing brokerages serving strata corporations, condo developers and multi-family property owners in BC and beyond should expect HUB to push proprietary product offerings in this space more aggressively under Thompson's leadership, given her direct experience with the operational realities of underwriting through a genuine hard market.
HUB International names Sarah Thompson National Real Estate Practice Leader for Canada. Sep 01, 2026, 08:01 ET Seasoned insurance executive and HUB veteran to lead national real estate strategy, strengthening cross-border capabilities and delivering specialized solutions to clients across Canada * Thompson brings more than 14 years of HUB experience, including leadership roles across underwriting, strata, marketing and most recently as Chief Marketing Officer of HUB Coastal. * In her new role, Thompson will drive proprietary product development and partner with leadership to deliver an integrated cross-border strategy for real estate clients. CHICAGO, Sept. 1, 2026 /CNW/ - Hub International Holdings, Inc. (HUB), a leading global insurance brokerage and financial services firm, announced today the appointment of Sarah Thompson as National Real Estate Practice Leader for Canada, effective September 1, 2026. With deep institutional knowledge of HUB's Canadian real estate practice, Thompson will lead HUB's real estate strategy and practice development across Canada. "Sarah's deep expertise and long-standing relationships in the real estate sector make her uniquely positioned to lead this practice at a national level," said Carol Mills, President & CEO of HUB Coastal. "Real estate continues to be one of our most important strategic growth areas, and having someone with Sarah's credibility leading it is a real win for HUB and for our clients." In this role, Thompson will oversee the real estate practice's strategic initiatives, focused on delivering best-in-class solutions and services to HUB's real estate clients in Canada. She will also lead the development of proprietary risk and insurance products tailored to real estate owners, developers, and operators across the sector. Thompson will partner closely with Chip Stuart, North America Real Estate Practice Leader, to develop an integrated North American real estate strategy, ensuring clients across the U.S. and Canada benefit from a unified, cross-border approach. Thompson joined HUB Coastal in April 2012 as Underwriting Manager, overseeing underwriting for the strata insurance program. She went on to lead the Strata Division as Manager from 2013 to 2017 and as Associate Vice President from 2017 to 2019. In June 2019, she was named Vice President, Marketing and Real Estate, and in November 2019 became Chief Marketing Officer, a role she has held since. Thompson holds the Fellow Chartered Insurance Professional (FCIP) designation from the Insurance Institute of Canada and the Canadian Risk Manager (CRM) designation from the Risk & Insurance Management Society (RIMS). She is based in Vancouver, British Columbia. About HUB International Headquartered in Chicago, Illinois, Hub International Holdings, Inc. ("HUB") is a leading full-service global insurance broker and financial services firm providing risk management, insurance, employee benefits, retirement and wealth management products and services. With more than 21,000 employees in offices located throughout North America, Hub's vast network of specialists brings clarity to a changing world with tailored solutions and unrelenting advocacy, so clients are ready for tomorrow. For more information, visit Hub Media Center. SOURCE Hub International Limited
HUB International, a global insurance brokerage and financial services firm, has appointed Chris Tassone as Managing Director of its tax liability insurance practice for North America. Tassone brings over a decade of experience as a tax attorney and Big Four consultant to the role. In his new position, Tassone will work with clients and their legal and accounting teams to identify tax exposure and structure tailored insurance solutions. He will report to Sumit Agarwal, Managing Director and Head of Transactional Risk for North America. Tassone joins HUB from Taft, Stettinius & Hollister LLP, where he served as a partner in the Tax practice group. He previously worked as a tax consultant at Ernst & Young's National Tax Department. The appointment reflects HUB's continued investment in its Transactional Risk Practice.
A new chapter for HWP insurance. By HWP August 25, 2026 A letter from HWP insurance's president & CEO, michael cauley & edward bonifant. There are few milestones more meaningful than the one Howard W. Phillips & Co recently reached. On August 1, Howard W. Phillips & Co completed the sale of HWP to HUB International, marking the beginning of an exciting new chapter for a company that has been serving the Washington, D.C. community for more than 110 years. HWP's story has always been about more than insurance. Through changing markets, evolving client needs, economic cycles and countless challenges, the firm has remained grounded in a simple mission: take care of its clients, support its people and do business the right way. When Howard W. Phillips & Co became stewards of HWP, Howard W. Phillips & Co understood the responsibility that came with leading a company with such a rich history. Its goal was to honor the legacy built by those who came before Howard W. Phillips & Co while positioning the firm for long-term success. Thanks to the dedication of an extraordinary team, the loyalty of its clients and the support of its carrier partners, HWP grew into the largest privately held insurance brokerage in Washington, D.C. As proud as Howard W. Phillips & Co is of what Howard W. Phillips & Co accomplished independently, Howard W. Phillips & Co also recognized that the future of its industry is evolving rapidly. Continued success increasingly requires greater scale, advanced technology, specialized expertise, broader resources and expanded opportunities for employees. After a thoughtful and deliberate process, Howard W. Phillips & Co concluded that HUB International was the right long-term home for its clients, its colleagues, and the business Howard W. Phillips & Co has spent decades building. What stood out most to Howard W. Phillips & Co about HUB was not simply its size or capabilities, but its culture. HUB shares its commitment to local relationships, exceptional client service, entrepreneurial leadership and investing in people. Joining HUB allows Howard W. Phillips & Co to provide its clients with access to deeper expertise and broader resources while preserving the personal service and trusted relationships that have always defined HWP. The benefits extend beyond its clients. For its employees, this partnership creates new career opportunities, enhanced training and development, stronger support systems, and the ability to grow within a world-class organization. For its clients, it strengthens the value and capabilities Howard W. Phillips & Co can deliver every day. While ownership has changed, its commitment has not. The same people, values and dedication to integrity, accountability, service and relationships remain firmly in place. Those principles have guided HWP for generations, and they will continue to guide Howard W. Phillips & Co moving forward. This milestone also provides an opportunity for gratitude. Howard W. Phillips & Co is deeply thankful to everyone who has been part of HWP's journey - its employees, past and present; its clients; its carrier partners; its families; and the many friends, advisors and colleagues who supported Howard W. Phillips & Co along the way. Any success Howard W. Phillips & Co achieved was the result of the trust, commitment and partnership of countless people over many years. Building and leading HWP has been one of the greatest privileges of its professional lives. Howard W. Phillips & Co is proud of the company's history, proud of the people who made it successful and excited about what lies ahead as part of HUB International. The HWP story is not ending. It is evolving. With greater capabilities, broader resources and expanded opportunities, Howard W. Phillips & Co look forward to continuing to serve its clients and colleagues while building on the legacy that has defined HWP for more than a century. Many thanks and continued appreciation, Enjoying this article? Share it with the world!