Host Onboarding Specialist
Posted on 3/24/2023

501-1,000 employees

Nationwide car rental marketplace
Company Overview
Turo is a car rental marketplace where travelers can book any car they want, wherever they want it, from a nationwide community of local car owners. Turo's mission is to reinvent the car rental experience and put the world's one billion cars to better use.
Toronto, ON, Canada
Experience Level
Desired Skills
Sales & Account Management
  • Experience and comfort with high call volume and multiple lines of communication
  • Customer success or customer onboarding experience in a fast paced environment
  • Excellent follow-through, attention to detail, and minimal need for supervision
  • Hyper organized: your Salesforce records will set the bar for everyone at the company
  • Ability to multi-task and thrive in a dynamic startup environment; you'll have guidance when you need it, but you're also goal-oriented and can execute without close supervision
  • Strong desire to expand and acquire new skills
  • Positive mental attitude, high energy, high integrity, strong work ethic, enthusiasm, sense of humor, and a commitment to our mission
  • BA/BS degree or relevant equivalent qualification
  • Own the entire onboarding process in a high-velocity environment
  • Educate new hosts on our platform and the benefits of car sharing
  • Provide additional support to hosts through ongoing education
  • Gather product/experience feedback and communicate findings to the relevant teams at Turo
  • We're a small team in a dynamic startup environment; you may be called upon to support the Host Onboarding team in other capacities, such as supporting live events or partner meetings