Host Onboarding Specialist
Posted on 3/24/2023
INACTIVE
Nationwide car rental marketplace
Company Overview
Turo is a car rental marketplace where travelers can book any car they want, wherever they want it, from a nationwide community of local car owners. Turo's mission is to reinvent the car rental experience and put the world's one billion cars to better use.
Consumer Goods
Company Stage
N/A
Total Funding
$746.3M
Founded
2009
Headquarters
San Francisco, California
Growth & Insights
Headcount
6 month growth
↑ 5%1 year growth
↑ 30%2 year growth
↑ 98%Locations
Toronto, ON, Canada
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Communications
Salesforce
Requirements
- Experience and comfort with high call volume and multiple lines of communication
- Customer success or customer onboarding experience in a fast paced environment
- Excellent follow-through, attention to detail, and minimal need for supervision
- Hyper organized: your Salesforce records will set the bar for everyone at the company
- Ability to multi-task and thrive in a dynamic startup environment; you'll have guidance when you need it, but you're also goal-oriented and can execute without close supervision
- Strong desire to expand and acquire new skills
- Positive mental attitude, high energy, high integrity, strong work ethic, enthusiasm, sense of humor, and a commitment to our mission
- BA/BS degree or relevant equivalent qualification
Responsibilities
- Own the entire onboarding process in a high-velocity environment
- Educate new hosts on our platform and the benefits of car sharing
- Provide additional support to hosts through ongoing education
- Gather product/experience feedback and communicate findings to the relevant teams at Turo
- We're a small team in a dynamic startup environment; you may be called upon to support the Host Onboarding team in other capacities, such as supporting live events or partner meetings