Host Onboarding Specialist
Posted on 3/24/2023
INACTIVE
Turo

1,001-5,000 employees

Nationwide car rental marketplace
Company Overview
Turo is a car rental marketplace where travelers can book any car they want, wherever they want it, from a nationwide community of local car owners. Turo's mission is to reinvent the car rental experience and put the world's one billion cars to better use.
Consumer Goods

Company Stage

N/A

Total Funding

$746.3M

Founded

2009

Headquarters

San Francisco, California

Growth & Insights
Headcount

6 month growth

5%

1 year growth

30%

2 year growth

98%
Locations
Toronto, ON, Canada
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Communications
Salesforce
Requirements
  • Experience and comfort with high call volume and multiple lines of communication
  • Customer success or customer onboarding experience in a fast paced environment
  • Excellent follow-through, attention to detail, and minimal need for supervision
  • Hyper organized: your Salesforce records will set the bar for everyone at the company
  • Ability to multi-task and thrive in a dynamic startup environment; you'll have guidance when you need it, but you're also goal-oriented and can execute without close supervision
  • Strong desire to expand and acquire new skills
  • Positive mental attitude, high energy, high integrity, strong work ethic, enthusiasm, sense of humor, and a commitment to our mission
  • BA/BS degree or relevant equivalent qualification
Responsibilities
  • Own the entire onboarding process in a high-velocity environment
  • Educate new hosts on our platform and the benefits of car sharing
  • Provide additional support to hosts through ongoing education
  • Gather product/experience feedback and communicate findings to the relevant teams at Turo
  • We're a small team in a dynamic startup environment; you may be called upon to support the Host Onboarding team in other capacities, such as supporting live events or partner meetings