Analyst – Finance & Customer Data

The Analyst, Finance & Customer Data is a member of Higher Education’s Finance & Business Analytics team, bringing a data-driven mindset to analysis and business insights to drive revenue growth for the HE unit. The Analyst will be responsible for building models, reports and analysis of financial and business performance, to derive insights for the Higher Ed business. The Analyst will also partner with the Senior Analyst and Senior Manager to partner with the Enterprise IT, Sales, and Finance teams. Additionally, they will support all efforts to strengthen and expand HE’s data infrastructure and reporting ecosystem.

What you’ll do

• Support the Finance & Business Performance team, by collaborating to design a sustainable approach to how Higher Ed captures, manipulates, and aggregates our various data sources to enable clean and consistent analysis across the group.

• Help promote a data-driven culture, provide accessibility to actionable and timely, performance metrics, and enable self-service capabilities for end-users across the business.

• Support HE’s analytics tools and backend data systems, including Tableau and Alteryx, and collaborate closely with the Salesforce architecture team to drive alignment with HE’s data and CRM goals.

• Engage with the HBP analytics community, to share experiences and incorporate new and better solutions in HE’s ecosystem.

• Collaborate with stakeholders in Enterprise IT, Sales, and Finance to effectively deliver on both on-going business and strategic initiatives as well as ad-hoc analysis requests.

• Build and expand HE’s suite of dashboards (using Tableau or other tools) used to monitor business performance, including the top-level HE Management Dashboard, Sales dashboards, and dashboards to track HE’s strategic goal and initiatives.

• Support insights efforts by employing our full ecosystem of data sources, including financial/transactional data, web analytics, offline data, customer records, industry research, and competitive intelligence.

• Translate results into clear actions and insights for decision-makers, utilizing compelling and intuitive visuals, dashboards, and narratives.

• Gain a deep understanding of modeling techniques to build solutions that track key revenue drivers and inform recurring forecasts.

What you’ll bring

• 3+ years of relevant Finance, Analytics, and/or Business Intelligence experience.

• Experience with SQL and other programming language.

• Data presentation experience.

• Customer-stakeholder personality.

• Demonstrated ability to think creatively, work independently, and apply thoughtful analysis to solve business challenges across a variety of functions such as Sales, IT and Finance.