Application Specialist Job ID 2024
Confirmed live in the last 24 hours
Internet Brands

1,001-5,000 employees

Internet media company
Company Overview
Internet Brands integrates web solutions for businesses with media websites for consumers in key vertical markets. The company makes managing enterprise digital easy with a suite of easy to use tools.
Legal
Consumer Software

Company Stage

N/A

Total Funding

$303.7M

Founded

1998

Headquarters

El Segundo, California

Growth & Insights
Headcount

6 month growth

0%

1 year growth

-1%

2 year growth

-2%
Locations
Minneapolis, MN, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Communications
Customer Service
CategoriesNew
IT & Security
IT Project Management
IT Support
System Administration
Requirements
  • Previous experience in a call center environment.
  • Customer service orientated with demonstrated ability to show empathy.
  • Excellent written and verbal communication skills
  • Must be patient and inclined to help others.
  • Must be detail oriented.
  • Ability to achieve high productivity and quality standards.
  • Proficient working knowledge of Windows OS, Internet, and associated software.
  • BILINGUAL - English/Spanish a plus.
Responsibilities
  • Completes the online application for the claimant.
  • Asks a series of personal medical questions.
  • Uses several systems to complete the process. Website, internal, and order management systems.
  • Demonstrate Empathy, Compassion, and Patience.
  • Maintain confidentiality of sensitive information
  • Meet productivity and quality goals.
  • Use of call management software to answer calls, adhere to specified schedule, and breaks.