Operational Program Mapping Lead

Operational Mapping Program Lead

Department Profile

Professionals within the Legal and Compliance Division (LCD) provide a wide range of services to our business units. They preserve the firm's invaluable reputation for integrity and protect the firm from sanctions with policies and procedures that meet regulatory requirements around the world. They also strive to maintain cooperative relationships with governmental policy makers and the regulatory and self-regulatory agencies that govern the firm's businesses.

The Non-Financial Risk (NFR) Department forms the second line of defense for management of the firm's non-financial risks, which include Financial Crimes, market manipulation or abuse and Operational risk.

NFR Data & Analytics is a function in the Legal and Compliance Division responsible for designing and optimizing surveillance models, approaches and tools using advanced analytical techniques like supervised and unsupervised machine learning, Natural Language Processing (NLP) and evolving techniques like graph analytics. The surveillances and other tools help identify suspicious and/or illegal behaviors like money laundering, market manipulation, insider trading, unfair sales or trading practices and other financial crimes.

Position Description

The NFR Data & Analytics team is looking for an experienced professional to lead the Firm's Operational Mapping Program. With a background in consulting, financial services or a related industry, you will be passionate about designing and delivering effective enterprise-wide programs.

The Operational Mapping Program is central to the Firm's ability to effectively manage our inter-affiliate relationships. We work in conjunction with key stakeholders including Non-Financial Risk, Outsourcing, Third Party Vendor Management, Business Continuity, Resiliency and Recovery and Resolution Planning. You will be responsible for delivering a new suite of Operational Mapping capabilities across the enterprise in conjunction with our Technology and Business Partners.

As part of a team focused on the development of consumer-grade capabilities, you will be responsible for building, delivering and running core Operational Mapping solutions for our business partners. You will be able to build your skills in data-centric design techniques to deliver industry leading solutions, including the adoption of machine learning and GenAI.

Responsibilities:
> Lead the design and development of Operational Mapping capabilities to support the documentation of inter-affiliate process relationships and their operational dependencies
> Work with Operational Mapping stakeholders to understand and model core data requirements/relationships and to ensure these can be operationally met
> Act as Product Owner for technology solutions built to support the Operational Mapping Program including close liaison with our Technology teams
> Project Manage both business-as-usual and project-based activities across the global team
> Represent the Operational Mapping Program in relevant governance forums including leading our stakeholder working groups
> Educate our stakeholders in the regulatory drivers and functional requirements of the Operational Mapping Program
> Support business-as-usual activities in managing Operational Mapping data including the evolution of regulatory requirements in the Operational Mapping domain
> Oversee a global team of full-time employees in various locations including Budapest, Mumbai and Baltimore

Required Skills:
> At least 6 years’ relevant experience would generally be expected to find the skills required for this role.
> An understanding of Operational Mapping or one of it's related disciplines such as Business Continuity, Vendor Management or Recovery and Resolution Planning.
> Experience of managing enterprise-wide programs in complex and dynamic business environments including driving consensus across stakeholders
> Product Owner experience in an agile development environment including driving business requirements, recurring prioritization and feedback, and user acceptance testing.
> Excellent people management skills with the ability to grow and develop talent preferably within a global team setting

Helpful/Desirable Skills:
> Bachelor's degree or equivalent experience.
> Excellent interpersonal skills, including the ability to work as part of a team and delegate tasks.
> Must be a self-starter and highly organized; attention to detail a must.
> Excellent analytical skills required.
> Strong written and verbal communication skills.
> Aptitude in design, both at a data level and from a user experience perspective
> Experience in use of data science, machine learning or generative AI to solve business problems

WHAT YOU CAN EXPECT FROM MORGAN STANLEY:

We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work.

To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices​ into your browser.

Salary range for the position: $95,000 - $165,000/Yr. The successful candidate may be eligible for an annual discretionary incentive compensation award. The successful candidate may be eligible to participate in the relevant business unit’s incentive compensation plan, which also may include a discretionary bonus component. Morgan Stanley offers a full spectrum of benefits, including Medical, Prescription Drug, Dental, Vision, Health Savings Account, Dependent Day Care Savings Account, Life Insurance, Disability and Other Insurance Plans, Paid Time Off (including Sick Leave consistent with state and local law, Parental Leave and 20 Vacation Days annually), 10 Paid Holidays, 401(k), and Short/Long Term Disability, in addition to other special perks reserved for our employees. Please visit mybenefits.morganstanley.com to learn more about our benefit offerings.

Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees.

It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.

Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).