Release Engineering and Change Manager

In the Technology division, we leverage innovation to build the connections and capabilities that power our Firm, enabling our clients and colleagues to redefine markets and shape the future of our communities. This is a Software Engineering Manager position at Vice President level, which is part of the job family responsible for developing and maintaining software solutions that support business needs.

Since 1935, Morgan Stanley is known as a global leader in financial services, always evolving and innovating to better serve our clients and our communities in more than 40 countries around the world.

Department profile:

The Release Engineering and Change Management (RCM) department is responsible for making features available to customers in a way that is safe, controlled, repeatable, scalable, and predictable. The ‘Release Engineer’ role is within the Release Engineering and Change Management (RCM) department in Core Platform Services in Wealth Management Technology.

Position Overview:

The ‘Release Engineer’ role is a highly visible and critical role, which will be leveraged for managing the Release and Change aspects of SDLC. This person will be responsible for releases from end to end and performing change management on all changes going into production, while ensuring policy compliance and proper risk assessment. The right candidate will have a keen focus on managing risk associated with changes in a dynamic environment. This candidate will understand the managed release environment, and ability to collaborate with globally dispersed teams. This candidate will have a deep understanding of branching strategies, CICD pipeline management, Code build management and versioning, and deployment methodologies. The right candidate will have a keen focus on managing risk associated with changes in a dynamic environment (~120K changes per year).

Required Experience: 10+ Years.

Key responsibilities will include:

• Collaborate with a 24/7 team of Release and Change Engineers located in multiple locations and regions and partners in Application Development, Technology Delivery Management, and other areas as needed.

• Manage key aspects of releases and changes across the life cycle.

• Ensure proper monitoring, management reporting and governance supporting the delivery efforts.

• Perform Deployment analysis and scheduling of deployment tasks.

• Create a consolidated implementation plan for the change packages consisting of approved and aligned changes.

• Analyze the risk associated with each change event and determine the mitigation plan for successful delivery.

• Provide metrics and status reporting before, during, and after the change window.

• Management of issues and risks during the change window and escalating as needed to the right stakeholders.

• Perform retrospectives after the releases to follow-up on any issues related to the release and ensure appropriate closure of action items.

Primary Skills:

•            Proficient knowledge of ITIL, including but not limited to Change Management, SDLC, and related IT Services such as Incident and Problem Management, Change Management Database (CMDB), etc.

•            The ability to understand technology changes, interdependence, impact, and risk.

•            The ability to design a release strategy (rail based, canary, etc.) based on the size, scope and impact of a release.

•            The ability to create a risk mitigation plan and be adept at discussing and building consensus around it across stakeholders.

•            Experience creating executive presentations and summary documents and presenting to senior executives.

•            Experience communicating with all levels of the organization, including internal and external audit teams and risk teams.

•            Proven ability to act and deliver under pressure, and drive multiple programs simultaneously, switching priorities, as necessary.

•            Understanding of Information Technology risk landscape in financial services or another highly regulated industry.

•            In-depth knowledge of Excel, PowerPoint, Outlook, and MS Office Products

•            Hands-on experience managing meetings and other result-oriented activities, drive outcomes and establish accountability.

•            Ability to create program roadmaps, manage the program work, direct team resources, and deliver as per the roadmap in a timely fashion.

•            BS/MS or equivalent, preferably in quantitative discipline (Computer Science, Computer Engineering, EE, Math, Physics)

•            Experience creating executive presentations and summary documents and presenting to senior executives and skilled at building consensus and negotiating solutions.

•            Experience representing Change Management during internal audits and regulatory exams, working closely with the enterprise risk teams, and owning action plans and tracking to closure.

•            Proven ability to act and deliver under pressure, and drive multiple programs simultaneously, switching priorities, as necessary.

•            Understanding of Information Technology risk landscape in financial services or another highly regulated industry.

•            In-depth knowledge of Excel, PowerPoint, Outlook, and MS Office Products.

Secondary Skills:

•            Ability to think creatively, proactively, and independently (meeting facilitation, reporting, managing sensitive data and reporting to senior management).

•            Strong interpersonal skills – ability to influence outcomes through negotiation and persuasion.

•            Be self-motivated, flexible, highly adaptable and an excellent team player, and be prepared to work with a multiple locations virtual team. 

We have a track record of innovation and passion for unlocking new opportunities, we help our clients raise, manage and allocate capital. We do this by offering a wide range of investment banking, securities, wealth management and asset management services.

All that we do at Morgan Stanley is driven by our five core values: do the right thing, put clients first, lead with exceptional ideas, commit to diversity and inclusion, and give back. These aren’t just beliefs, they guide the decisions we make every day, ensuring we do what's best for our clients, communities and more than 80,000 employees around the world. And at the core of our success are the people who drive it - relentless collaborators and creative thinkers who are fueled by diverse thinking and experiences.

Wherever you are in our 1,200 global offices, you’ll have the opportunity to work alongside the best and the brightest in an environment where you are empowered to achieve your full potential. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry.

Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees.

It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.

Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).

WHAT YOU CAN EXPECT FROM MORGAN STANLEY:

We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work.

To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices​ into your browser.

Expected base pay rates for the role will be between $120,000 and $165,000 per year at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Morgan Stanley sponsored benefit programs.

Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees.

It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.

Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).