At eBay, we’re more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We’re in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

About the team and the role:

The Lead Manager - Financial Services Communications role with eBay is dedicated to driving compelling internal and external communications, engagement, and cultural change at one of the world’s iconic brands! Partnering directly with senior executives and Global Payments, Payments Tech and Risk partners, the person in this role will work to develop and deliver communications for key partnerships, new product launches, programs and initiatives internally and externally! The role requires a communicator who is committed to high quality and innovation. They love the challenge of capturing a leader’s voice, creative storytelling, and working in a fast paced, highly collaborative environment. They have experience working in communications within the Fintech/Financial Services sector and have an understanding of building positive relationships, experience launching new Financial Services products and managing and key external events and media opportunities to best position eBay’s leaders within the financial services sector.

What you will accomplish:

We are looking for someone who enjoys working on a broad range of communications, writing and project management and media relations with excellent project management, organizational and people skills. This is a hands-on role where you will be both conceiving the strategy and delivering most of that strategy’s tactical elements. Examples of day-to-day work include developing communications plans for new product launches, supporting All Hands, Board and external PPT presentations. Writing, producing, and editing written messages and video communication for a range of channels, producing global all-hands events – both in person and virtually, writing briefings, talking points and crafting slides and content for external speaking and media opportunities, and working with product leaders across the company. You’ll need to partner effectively with executives and product leads along with agency partners and the media to drive active understanding and engagement with our brand, our business goals and priorities, and eBay’s purpose to empower people to create economic opportunity for all.

What you will bring:

• 8+ years of leadership communications experience with senior executives – preferably in Financial Services or FinTech global organization within the retail or technology sectors.
• Bachelor’s required – preferably in Communications, Journalism, Public Relations or related field.
• Excellent verbal, written and presentation and design skills;
• Ability to cut through with a succinct, modern style.
• Highly proficient user of PowerPoint and Keynote
• Strong digital and social storytelling and engagement experience.
• Complex organizational and cultural change management experience.
• Strong Internet and general business acumen
• Practiced capacity to manage complex projects with multiple partners navigating conflict and developing consensus.
• Bring a business outcomes mindset to communications work
• Technology savvy. keen understanding of all types of channels.
• Passion for improving and sustaining employee engagement
• Proven track record to work with partners at all levels
• Experience managing and participating in project teams in a matrixed environment without direct reports.
• Quick learner with resilience, speed and patience under pressure
• Can work independently or collaboratively with minimal direction
• Diligent, highly organized, fiercely committed to quality, and able to manage multiple projects simultaneously.
• Empathy, good emotional intelligence as well as cultural sensitivity

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The pay range for this position at commencement of employment in California, Washington, or New York is expected in the range below.

Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

Please see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay.

eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at [email protected]. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay’s commitment to ensuring digital accessibility for people with disabilities.

Jobs posted with location as "Remote - United States (Excludes: HI, NM)" excludes residents of Hawaii and New Mexico.

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