Full-Time

Business Value Services Advisor

Confirmed live in the last 24 hours

Salesforce

Salesforce

10,001+ employees

Cloud-based Customer Relationship Management solutions

No salary listed

Senior, Expert

Company Historically Provides H1B Sponsorship

Mumbai, Maharashtra, India + 1 more

More locations: Bengaluru, Karnataka, India

Category
Customer Success
Strategic Account Management
Sales & Account Management
Required Skills
Communications
Requirements
  • 10-16 years of relevant experience
  • Mandatory experience in a Top-Tier Consulting Firm
  • A good understanding of one or more of the following industries – Financial Services (BFSI), Retail, CPG, Manufacturing, Communications & Media, Healthcare
  • A good understanding of the new Digital Technologies
  • Strong analytical & problem-solving skills
  • Strong ability to create, quantify insights and communicate recommendations to CXOs
  • Strong influencing capabilities: must be a self-starter and possess an ability to work with multiple stakeholders.
Responsibilities
  • Engage with Top Strategic Accounts in India to paint the picture of the to-be state/business vision, identifying customer business capability gaps and building the link between Salesforce business capabilities and customers strategic requirements.
  • Customer Success: Support India’s Strategic Accounts across all steps in the customer lifecycle, from strategic alignment, project justification, and commercial proposals to measuring the realized value of targeted business outcomes.
  • Sales Partnership: Work closely with internal sales teams and other functions to help define account strategies and prioritize sales initiatives based on value creation potential and opportunity size.
  • Orchestration: Facilitate internal and external workshops to discover customers' current and future business capabilities with the goal of identifying, prioritizing and measuring key business value drivers (metrics)
  • Investment Justification: Build compelling business case presentations and ROI (Return on Investment) analyses aimed at accelerating, justifying, and/or expanding sales opportunities.
  • Deal Negotiation: Assist in the development and delivery of commercial proposals and deal structures and share insights with extended global teams to help develop and execute negotiation strategies.
  • Thought Leadership: Provide thought leadership, training, and consultative partnering with internal sales and other teams throughout and beyond the sales cycle.
  • Executive Focus: Create and deliver C-level compelling propositions as basis for strategic technology decisions. Articulate how our solutions will digitally transform customers’ business at scale.

Salesforce offers cloud-based software solutions that focus on Customer Relationship Management (CRM). Its main product, Customer 360, provides tools for businesses to manage customer interactions across various functions like marketing, sales, and service. The company operates on a subscription model, allowing clients to access its services without needing expensive hardware. Salesforce differentiates itself by delivering tailored solutions for different industries and providing professional services to help clients maximize their CRM investments.

Company Size

10,001+

Company Stage

IPO

Headquarters

San Francisco, California

Founded

1999

Simplify Jobs

Simplify's Take

What believers are saying

  • Generative AI integration enhances customer interactions and streamlines operations.
  • Partnerships like Air India's highlight Salesforce's role in digital transformation.
  • Tableau Next's AI-powered analytics platform offers deeper business insights.

What critics are saying

  • Increased competition from AI-driven CRM solutions could erode market share.
  • Rapid AI advancements may outstrip Salesforce's integration capabilities.
  • Economic downturns may challenge Salesforce's subscription-based revenue model.

What makes Salesforce unique

  • Salesforce's Customer 360 offers a comprehensive suite of CRM applications.
  • The company provides tailored solutions for diverse industries, enhancing customer relationships.
  • Salesforce's subscription model ensures continuous innovation and improvement of its offerings.

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Benefits

Health Insurance

Life Insurance

401(k) Retirement Plan

Remote Work Options

Flexible Work Hours

Parental Leave

Wellness Program

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

0%

2 year growth

-1%
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