Simplify Logo

Full-Time

Field Operations Manager

Student Transit

Posted on 5/14/2024

Via

Via

1,001-5,000 employees

Develops software for digital transportation networks

Compensation Overview

$68k - $75kAnnually

Entry

Long Beach, CA, USA + 2 more

Category
Supply Chain Management
Transportation & Distribution
Operations & Logistics
Required Skills
Customer Service
Requirements
  • Socially perceptive individual
  • Self-starter
  • Driven executor with track record of hitting KPIs
  • Team-focused individual
  • Experienced in project management and customer service
  • Outgoing and sociable leader
  • Fluent in English, additional languages a plus
  • Based in Costa Mesa/Long Beach/Anaheim, CA area
  • Experienced in managing a team
  • Comfortable with ambiguity and evolving conditions
  • Experienced in managing projects with multiple stakeholders
  • Bachelor’s degree is a plus
Responsibilities
  • Ensure operational excellence and customer experience for students
  • Oversee operations in person
  • Manage driver supply
  • Communicate with students' caregivers and school district
  • Prioritize operational issues and implement solutions
  • Respond to driver feedback and customer issues
  • Collaborate with interdisciplinary team to scale operational processes
  • Analyze metrics/KPIs to optimize operations

Via is at the forefront of transforming public and private transportation systems worldwide through its advanced digital software solutions. By digitizing established transportation infrastructures and introducing technologically upgraded services, this company not only enhances service quality but also significantly cuts down operating costs. Working here, you'll be part of a globally recognized team, committed to innovation and efficiency in over 35 countries, making it an excellent workplace for those passionate about impactful technological advancements in transportation.

Company Stage

Series G

Total Funding

$1.1B

Headquarters

New York, New York

Founded

2012

Growth & Insights
Headcount

6 month growth

2%

1 year growth

9%

2 year growth

33%

Benefits

Competitive salaries and equity packages.

Health and wellness benefits.

Local volunteer opportunities.

Support for all new parents.

Learning opportunities through our Via-Versity.

Employee Resource Groups.

INACTIVE