Full-Time
Onboarding Manager
Connecteam
501-1,000 employees
Mobile app for deskless workforce management
Compensation Overview
$70k - $90k/yr
Texas, USA
Remote
 Customer Experience & Support (1) |
|---|
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- At least 2 years of experience in software-as-a-service onboarding, implementation, or customer-facing roles.
- Strong presentation and training skills.
- Ability to quickly learn and explain software solutions.
- High level of organization and ability to manage multiple onboarding projects simultaneously.
- Ability to work effectively in a dynamic, fast-paced startup environment.
- Manage the end-to-end onboarding process for small and medium-sized business customers, from kickoff call through activation.
- Deliver tailored training sessions to help clients configure and implement Connecteam based on their business needs.
- Guide customers to quick wins that demonstrate the platform’s value and increase adoption.
- Help customers establish strong usage habits that drive retention and satisfaction.
- Identify at-risk clients early and create proactive strategies to mitigate churn.
- Experience working with small and medium-sized business clients.
Connecteam provides a mobile application designed to manage employees who do not work at desks, such as construction workers or delivery drivers. The platform works by consolidating tools for scheduling, GPS-verified time tracking, task management, and professional training into a single interface accessible on a smartphone. Unlike general management software, Connecteam focuses specifically on the deskless workforce by offering a customizable and budget-friendly mobile experience that replaces multiple disconnected systems. The company's goal is to help businesses increase productivity and simplify payroll by streamlining communication and oversight for remote teams.
Company Size
501-1,000
Company Stage
Series C
Total Funding
$165.5M
Headquarters
New York City, New York
Founded
2013
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Simplify's Take
What believers are saying
- Connecteam's free tier for ten employees widens top-of-funnel adoption among tiny employers.
- Capterra showed 4.6 stars across 5,309 reviews on September 5, 2026.
- Connecteam says it serves 80,000+ businesses, giving it credible brand momentum.
What critics are saying
- Timeero's April 2026 review says Connecteam lacks offline time tracking for low-signal crews.
- Web app ratings trail mobile ratings, signaling friction for admins who work on desktop.
- If offline field capture stays missing, Homebase, Deputy, and QuickBooks Time steal operations accounts.
What makes Connecteam unique
- Connecteam unifies scheduling, time tracking, chat, payroll, and training for deskless teams.
- July 2026 releases added AI translation, polls, geofences, and payroll-lock controls.
- Accu-Time Systems integrated stride80 clocks in March 2026, strengthening hardware-linked attendance capture.
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Benefits
Health Insurance
Paid Vacation
Paid Sick Leave
Remote Work Options
Growth & Insights and Company News
6 month growth
↑ 1%1 year growth
↑ 1%2 year growth
↑ 0%10 Best Incident Management Software Platforms in 2026 August 16, 2026 · 17 min How TARGPatrol Evaluated Incident Management Software Quick Comparison: The Best Incident Management Software for 2026 | / | / | / | / | / | What to Look For Before You Choose 1. TARGPatrol - Best Overall for Distributed Operational Teams Key capabilities Pricing Important limitation 2. SafetyCulture - Best for Inspection-Led Safety and Issue Reporting 3. Intelex - Best for Enterprise EHS Incident Programs 4. Cority - Best for Large Multi-Site EHS and Compliance Teams 5. Resolver - Best for Corporate Security and Complex Investigations 6. EcoOnline - Best for Workplace Safety Participation 7. HSI Donesafe - Best for Configurable Modular EHSQ Workflows 8. EHS Insight - Best for OSHA-Focused Incident and Safety Management 10. Connecteam - Best for Simple Mobile Forms Plus Workforce Operations Which Incident Management Platform Should You Choose? Incident Management Software Buying Checklist Frequently Asked Questions What is incident management software? What is the difference between incident reporting and incident management? Is operational incident management the same as IT incident management? Can employees report incidents from a mobile phone? How much does incident management software cost? Can TARGPatrol replace an enterprise EHS platform? Related TARGPatrol Guides
Connecteam vs. OnTheClock: which time tracking software is right for your business? Herb Woerpel Herb Woerpel is a writer and content strategist at OnTheClock with 17+ years of experience in journalism and business communications. He specializes in workforce management, employee time tracking, and payroll compliance - translating complex labor regulations and HR processes into clear, practical guidance for small business owners and managers. Before joining OnTheClock, Herb served as Senior Editor of ACHR News and Editor in Chief of Engineered Systems Magazine, two of the most respected trade publications in the mechanical contracting and HVAC industry. Leading editorial operations at both outlets gave him a deep understanding of how field-based, hourly, and contractor workforces actually operate, which directly informs how he writes about time tracking and payroll. At OnTheClock, Herb works alongside HR professionals, payroll administrators, and business owners daily, giving him firsthand insight into the compliance challenges and operational realities that small businesses navigate every week.
Accu-Time Systems has partnered with Connecteam to integrate its stride80 time clocks with Connecteam's workforce management platform. The integration enables real-time transmission of employee punches from stride80 clocks to Connecteam's time tracking system, eliminating manual entry and reducing payroll errors. The collaboration addresses demand from Connecteam's customers for physical time clock options supporting fingerprint or facial recognition. Employee punches are automatically synced, streamlining data flow for businesses managing distributed workforces. Accu-Time Systems, an AMANO company, specialises in time tracking solutions and offers TimeCom, a cloud-based platform that connects with various ERP and workforce management applications. Connecteam serves over 80,000 businesses globally with tools for scheduling, time tracking, payroll and internal communication.
Connecteam launches industry-first Help Desk for the deskless workforce.
NEW YORK & TEL AVIV, Israel--(BUSINESS WIRE)--Connecteam, which provides everything a company needs to manage and engage its deskless workforce, today announced that Caremark, a UK-based national homecare franchise provider, has deployed Connecteam’s all-in-one workforce management app to manage more than 7,000 remote caregivers across more than 115 franchise offices. According to Caremark CEO David Glover, Caremark needed a better way to engage its distributed workforce and improve communications among its franchise support center, administration staff, franchise owners, and its remote teams of 7,000 caregivers