Full-Time
Healthcare Partner Account Manager
DMV
Posted on 7/2/2024
Luna Physical Therapy
501-1,000 employees
Home-based personalized physical therapy services
Compensation Overview
$60k - $77kAnnually
Expert
Remote in USA + 1 more
- 5-10+ years of related experience, should include 2+ years in healthcare
- Acts as the 'face' of Luna in a region
- Oversees and manages 3+ markets and focuses on key partners to grow sales
- Utilize various business development practices to grow the region by working with partners to increase awareness among physicians and clinical practices
- Manage high-volume partner accounts by identifying key opportunities for growth and executing against the plan
- Build and maintain relationships with physicians and office personnel via effective and professional communication methods
- Achieve HVA physicians and accounts and implement the HVA process as needed
- Encourage physicians and their team to refer patients to Luna by creating trust and belief in the Luna model, and providing excellent customer service
- Schedule and perform virtual and in-person briefings with physician teams to introduce them to the Luna process and develop successful working relationships
- Analyze regional data and innovate new processes to increase patient volume
- Maintain orderly, comprehensive data to remain organized and knowledgeable of all working relationships and necessary follow-up communications
- Collaborate effectively and openly with Luna employees, specifically the internal key stakeholders partnered with you, and contribute respectfully, professionally, and kindly to the Luna team
- Meet or exceed monthly productivity and results-based goals
- Always maintain a resilient, determined attitude
Luna provides personalized physical therapy services directly to patients in their homes. The company focuses on a variety of clients, including those recovering from surgeries, individuals with chronic pain, and athletes needing rehabilitation. Each therapy session lasts between 45 to 55 minutes, allowing therapists to give full attention to patients, which helps speed up recovery and minimize the number of sessions required. All therapists are licensed and have an average of over 10 years of experience, ensuring expert care. Luna's services are covered by insurance, making them accessible to more patients, and they bring all necessary equipment to the patient's home. Appointments are flexible, available seven days a week, accommodating busy schedules. Luna stands out from competitors by prioritizing convenience, personalized care, and a high level of expertise, with the goal of transforming the physical therapy experience for patients.
Company Stage
Series B
Total Funding
$59M
Headquarters
Menlo Park, California
Founded
2018
6 month growth
↑ 14%1 year growth
↑ 21%2 year growth
↑ 66%
Simplify's Take
What believers are saying
- Luna's rapid expansion and partnerships with leading health systems indicate strong growth potential and market acceptance.
- The company's new clinical intervention programs aim to reduce healthcare costs and improve patient outcomes, making it an attractive option for health plans and providers.
- Luna's flexible scheduling and insurance-covered services make it accessible to a wide range of patients, enhancing its market penetration.
What critics are saying
- The reliance on insurance billing could pose financial risks if reimbursement rates change or if there are delays in payments.
- Integrating AI technologies and maintaining high levels of patient satisfaction could be challenging and resource-intensive.
What makes Luna Physical Therapy unique
- Luna's focus on delivering in-home, one-on-one physical therapy sessions sets it apart from traditional facility-based and virtual care options.
- The company's partnerships with major health systems like Baylor College of Medicine and University Hospitals expand its reach and credibility in the healthcare sector.
- Luna's integration of AI technologies, such as Auto-Charting and conversational tools, enhances the efficiency and accuracy of patient care, distinguishing it from competitors.