Commercial Efficiency Apprentice

Job Description

Accor Tech & Digital is the innovation and technological transformation lab of the world leader in hospitality.

Our teams, known as Heartists®, bring together the best of hospitality with the best of tech and digital. Our ambition is to provide our customers with personalized, memorable, and sustainable experiences.

Here, we create new ways to travel within each of our 5,500 hotels, connecting closely with our 100 million clients in 110 countries.

Here, we are at the heart of an incredible playground for technological transition and the design of digital products and services for our customers and hotel teams.

Here, your scope will know no boundaries;

So join us and dare to make an impact on the world!

Here is where your greatest challenge awaits you: 

• Why work for Accor?

  We are worldwide Augmented Hospitality leaders, the best at what we do. Heartists is what we call ourselves, generous, passionate, attentive and free, whether we are welcoming guests, connecting with our peers or serving others.

  Our entire Accor estate expands across the world. With over 300,000 experts committed to rejuvenating the hospitality experience we pride ourselves in being the employer of choice, so live limitlessly, come as you are, grow with us, work with purpose and explore the endless opportunities in store.

  By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

Your mission: 

       1. Support the execution of commercial campaigns

• Support the rollout of key commercial initiatives: help deploy and monitor online commercial offers and campaigns
• Ensure everything is correctly set up and consistent across platforms
• Coordinate with various teams to make sure campaigns are delivered on time
• Manage and update key inputs such as participating hotels or campaign details
• Support the preparation of content and required materials
• Follow up on ongoing tasks and help keep projects on track
  
  2. Support broader commercial & e-commerce initiatives
• Contribute to transversal topics beyond campaigns, including:
  • Rate parity monitoring: support tracking of performance data and consolidate inputs/requests from Business Units
  • ALL e-commerce value initiatives: support ongoing streams aimed at making ALL.com a more performance-driven, e-commerce-focused platform
• Help follow ongoing initiatives by:
  • tracking progress across different workstreams
  • supporting ad hoc analyses
  • consolidating inputs from various teams

• 3. Monitor performance

• Track key performance indicators during campaigns
• Help consolidate data and contribute to performance reporting
• Flag potential issues or inconsistencies
   

• 4. Maintain and organize key information

• Help keep track of all ongoing offers and initiatives
• Ensure project information is up to date and consistent across teams
• Support reporting and contribute to internal documents and presentations
   

• 5. Contribute to market insights

• Conduct benchmarks on competitors and e-commerce best practices
• Identify ideas and opportunities to improve our offers and performance
   

• 6. Team support

  In addition to your role on commercial topics, you will also support team organization:

• Assist in preparing key meetings and materials for management (planning, agendas, logistics)
• Help build and format presentations
• Support agenda follow-up and team coordination
• Summarize key outcomes and action points
• Ensure proper follow-up on discussions and decisions
   

• Why this role is interesting

   
  • You will gain a 360° view of how e-commerce campaigns are built and executed
  • You will work on real business topics with visible impact on performance
  • You will develop project management, coordination and analytical skills
  • You will be exposed to a fast-moving, international environment

• Profile

  • Strong interest in e-commerce, digital, and commercial strategy
  • Highly organized, detail-oriented, and proactive
  • Comfortable managing multiple tasks and stakeholders
  • Strong communication and coordination skills
  • Analytical mindset with attention to data and performance tracking

Qualifications

And you? 

• Strong interest in e-commerce, digital, and commercial strategy
• Highly organized, detail-oriented, and proactive
• Comfortable managing multiple tasks and stakeholders
• Strong communication and coordination skills
• Analytical mindset with attention to data and performance tracking

Additional Information

Accor dares to impact: 

- the world  

• Accor is committed to the world around us, with a strong employer culture focused on the development of our 300,000 talents. 
• We adopt a continuous improvement approach to reduce the impact of digital on the environment across all our projects.

- your career:  

• We enable all our employees to manage their work-life balance and offer them the means to shape their work environment according to their preferences. 
• Training and career paths are defined both individually and collectively, allowing us to grow together on a daily basis. 

- Specifically, at Accor Tech & Digital:

• Remote work available several days per week from France, with flexible work options: work from home, from our offices, or even from our hotels and coworking spaces through Worklib.
• Every Wednesday afternoon, dedicate your time to deep work and personal development.
• Work in a multicultural and English-speaking environment.
• Continuous improvement & training: hackathons, exceptional technology partnerships, dedicated talent management, certifications and a dedicated learning platform.

Additional Information

The position will be located in Paris (Issy Les Moulineaux) - 1-year internship (apprenticeship)

We are much more than a global leader. We are 330,000 women and men who put people at the heart of everything we do, and we are driven by an unbounded passion for service and a desire to exceed expectations. Joining Accor means embarking on a unique human adventure to invent the hospitality of tomorrow.

Your Accor experience begins now, so if you are up for a new challenge, and want to be a part of the best, then we want to hear from you!

Your information will be kept confidential according to EEO guidelines

#accortechdigital