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Creative Director
Event Experiences
Confirmed live in the last 24 hours
Locations
Remote in USA • Santa Clara, CA, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Communications
Requirements
  • A minimum of 15 years of experience in the creative industry - with at least 5 years of working on large-scale events, ideally some experience with best-in-class experience in the technology space
  • Exceptional ability to lead, influence, and work across organizational boundaries with a consistent history of cross-functional collaboration
  • Proven ability to lead by example and consistently inspire creative colleagues to create differentiating, pioneering ideas that conceptualize world-class solutions
  • Obsessed with finding the inspiring truths that lead to creative thinking that solves creative problems and propels our events into the future
  • Strong presenter with an ability to sell creative thinking and ideas across the organization and with senior-level executives
  • Must be a believer in the power of brand - and the importance of applying the brand consistently across all customer touchpoints, including those associated with events
  • A curious learner with a growth mindset and an ability to quickly absorb information and learn on the job
  • Experience working quickly and nimbly under pressure
  • Impeccable attention to detail across all aspects of the event experience
Responsibilities
  • Vision, evangelize and bring to life a new era of experiences for our portfolio of events
  • Serve as a trusted partner to our Strategic Events team - working hand-in-hand with their team to reimagine and uplevel the experiences we deliver
  • Manage and inspire a team of creatives and agency partners to execute world-class events that surprise and delight our customers, employees and community members
  • Dream up big ways to bring our industry-leading solutions and inspiring customer stories to life in impactful and immersive ways across all touchpoints (in the keynotes, in venue signage, on the expo floors, etc.)
  • Define an overarching creative strategy for how we approach events - what we want attendees to think/feel, the tone of our communications, etc
  • Guide the development of all communications surrounding the event - from pre-event comms to registration to post-show follow-ups
  • Lead the development of event guidelines and toolkits, to enable regional and business unit teams responsible for putting on events in their respective areas
ServiceNow

10,001+ employees

Cloud-based enterprise operation solutions
Company Overview
ServiceNow’s mission is to transform IT to revolutionize the enterprise by placing a service-oriented lens on the activities, tasks, and processes that make up day-to-day work life. The company is committed to helping modern enterprises operate faster and become more scalable through their platform that optimizes processes, makes work more intuitive, and discovers insights that create new value.
Benefits
  • Generous family leave
  • Flexible PTO
  • Matched Donations
  • Retirement benefits
  • Annual learning stipends
  • Paid volunteer time
Company Core Values
  • Wow our customers
  • Win as a team
  • Create belonging
  • Stay hungry and humble