Full-Time

Compliance Escalations Specialist

Goodleap

Goodleap

501-1,000 employees

Sustainable home upgrades financing and marketplace

Consumer Goods

$53,700 - $68,800monthly

DOE

Junior

Roseville, CA, USA

Required Skills
Sales
Management
Excel/Numbers/Sheets
Requirements
  • Minimum 2 years' of experience in Compliance or a financial services field.
  • Fluency in reading, writing, and speaking Spanish is preferred.
  • Experience with Encompass helpful but not required.
  • Experience with Sales Force helpful but not required.
  • Must be proficient in Excel and Word.
Responsibilities
  • Research and resolve written and verbal complaints on behalf of Executive and Senior Level Management in accordance with established policies and regulatory requirements.
  • Ensure all complaints received from someone other than a regulatory agency is sent to the appropriate department for research and resolution.
  • Follow-up with department leaders to ensure timely receipt of complaint log.
  • Review log and prepare reports for Compliance Management.
  • Maintain log and record pertinent information and action taken in response to all regulatory complaints.
  • Perform periodic reviews and report the results of the records maintained for complaints resolved by other department.
  • Other projects as assigned by Compliance Management.

GoodLeap is a leader in the sustainable home solutions marketplace, providing a unique platform that offers a diverse range of eco-friendly products and services, from solar panels to energy-efficient windows. The company's culture is deeply rooted in environmental stewardship and fostering lasting relationships with partners and customers, which is reflected in their commitment to delivering cutting-edge technology that promotes sustainable living. Their competitive advantage lies in their proprietary point-of-sale technology that simplifies the purchasing process, offering flexible payment options that make sustainable home upgrades more accessible and affordable for millions of homeowners.

Company Stage

Private

Total Funding

$1.6B

Headquarters

Roseville, California

Founded

2003

Growth & Insights
Headcount

6 month growth

7%

1 year growth

23%

2 year growth

38%
INACTIVE