Facilities Analyst

Real Estate and Facilities (RE&F), a division of the Corporate Services department, was established in June 2015. Since then, RE&F has grown alongside our organization, managing a vast global footprint. Our meticulous management model encompasses the entire real estate lifecycle, from space planning and transaction management to project management, facilities management, and office EHS. With a passion for innovation and a commitment to excellence, we strive to create inspiring spaces that foster collaboration and unleash the full potential of our teams. Responsibilities: - Support Facilities Managers with the procurement system tasks - Data collection for facilities operations in order to make informed decisions - Onboard and offboard vendors per ByteDance policies and procedures - Gather and track monthly financial data to review financial performance - Assist in facilitating the forecasting process for Annual OpEx and CapEx Budgets - Assist in facilitating Facilities related tickets via the ticketing system - Review and process invoices for payment - Facilitate submission of contracts via internal systems - Assist in tracking headcount data for each office location - Assist in generating scope for IFM service provider for new locations - Collect project closeout documentation for build-outs - Organize and maintain folder structure for facilities operations Minimum Qualifications: - 3+ years of experience in facilities management or workplace operations - Skilled in generating and tracking spreadsheets - Proficient in reviewing and analyzing data - Innately passionate about enhancing the workplace experience - Highly organized with excellent time management skills - A critical thinker and problem solver who anticipates needs - A collaborative team player who approaches every task—big or small—with grace and a positive attitude Preferred Qualifications: - Exceptional customer service skills with a can-do attitude—no request is too small or bothersome - Observant and detail-oriented, able to identify areas for improvement while walking the space - Strong vendor management experience (HVAC, electrical, plumbing, etc.) - Familiarity with facilities ticketing systems - Excellent written communication skills—capable of drafting professional emails on the spot