Summer 2026
Information Technology Intern
Posted on 2/21/2026
Halifax Health
1,001-5,000 employees
Health system and medical association
No salary listed
Daytona Beach, FL, USA
In Person
 IT & Security (1) |
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- High School Diploma or GED equivalent required.
- Minimum one year experience in a technical support role.
- A+ certification required at date of hire or must be obtained within three months of job acceptance.
- Must have knowledge of commonly used concepts, practices, and procedures within the information technology field, and be willing to continue education for professional growth.
- Must have a clean driving record.
- Must be able to lift equipment such as computers and printers weighing up to 50 pounds.
- Must be able to distinguish colors blue, red, green, purple, black, white, green, orange, and yellow.
- Must be willing and able to alter shift schedule as user support demands change. This may require evening or night shift work for various lengths of time.
- All Technical Support Analysts are required to take an on-call shift in a rotation.
- Experience interacting with customers in the following capacities (phone, chat, email, person)
- Ability to manage multiple applications running at the same time
- On call requirements: quiet workplace, ergonomic chair and desk, high-speed internet service: 5 megabit download and 1 megabit upload from a reliable provider
- Resolve customer issues in a positive, professional, efficient manner and in compliance with the HCHS Customer Service Level Agreement (SLA).
- Provide Service Desk Support for First Call Resolution (FCR) to users over the phone and through remote assistance. Perform Service Desk duties as needed, clearly define user problems received via phone/e-mail/voice message, resetting/unlocking accounts, setting up printer profiles, setting up email profiles, hospital applications installation, troubleshooting TCP/IP issues, troubleshooting Office applications, troubleshooting hospital software, imaging and re-imaging PCs/laptops for deployment.
- Provide Field Support to users throughout the enterprise. Performing field duties as needed, including moving customer equipment, imaging, troubleshooting in IDF closets, troubleshooting network connections, troubleshooting mobile carts, networking computers and printers, changing laser printer rollers, setup of printers; out of box, setup of computers/laptops; out of box, setup of HP Jet Directs; out of box.
- Provide Deployment Support to users throughout the enterprise. Performing deployment duties as needed, including deploying equipment in 3 month cycles, imaging and re-imaging of PCs and laptops, moving customer equipment, installation of hospital applications.
- Perform Service Desk duties as needed, including imaging and re-imaging of PCs and laptops, moving customer equipment, installation of hospital applications.
- Maintain, analyze, troubleshoot, and repair computer systems software and hardware devices and peripherals.
- Act as an integral member of the HCHS IT Disaster Recovery Team, following documented HCHS disaster recovery plans and procedures.
- Promote and adhere to departmental and organizational information security policies, standards and procedures.
- Perform other related duties incidental to the work described herein.
- MCP Certification and MCDST Certification and Associate of Science/Arts Degree preferred
Halifax Health is a healthcare system that operates hospitals, clinics, and outpatient services in its local community. It provides patient care across emergency, inpatient, and specialty services through a network of facilities and care teams, often supported by affiliates and community programs.
Company Size
1,001-5,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Daytona Beach, Florida
Founded
1928
Simplify's Take
What believers are saying
- Radixact augmented with ClearRT and Synchrony enables faster breast cancer treatments.
- VitalHold SGRT provides tattoo-free positioning and DIBH for patient comfort.
- Trauma admissions dropped from 180 to 114 during Bike Week 2025.
What critics are saying
- AdventHealth Daytona Beach steals trauma patients via marketing and response times.
- LockBit 3.0 ransomware cripples unpatched Radixact, halting treatments in 12-24 months.
- Brooks Rehabilitation expands, undercutting fall prevention and therapy referrals.
What makes Halifax Health unique
- Halifax Health first in U.S. to use Accuray Radixact with VitalHold for cancer treatment.
- Only Northeast Florida system offering Radixact technology for advanced radiotherapy.
- Launched falls prevention program with Palmer Chiropractic, Brooks Rehabilitation, Atlantic Hearing, YMCA.
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Benefits
Professional Development Budget
Company News
The NASCAR Foundation announces two new additions to its Board of Directors. March 24, 2026 at 1:09 PM The NASCAR Foundation welcomes two new members to its Board of Directors, including businesswoman and philanthropist Amy Lea France and former Halifax Health Executive Director Joe Petrock. "Amy Lea France and Joe Petrock are wonderful additions to the NASCAR Foundation Board," said Mike Helton, Chairman of the Board, The NASCAR Foundation. "Both bring unique perspectives and a shared passion for the sport, the community and supporting the health and quality of life for children and their families. Their leadership and expertise will help us continue to expand the reach and impact of our programs." Amy Lea France, a longtime advocate for charitable initiatives, brings a deep connection to NASCAR and a passion for community service. Through her philanthropic work, she has supported numerous programs focused on children's health, education, and family well-being. Her experience and dedication to service will help guide the Foundation as it continues to grow its mission and outreach. France previously served and supported numerous local and national charities, including Easter Seals, Halifax Humane Society, Straight Up Soldier Foundation, United Abolitionists, Ronald McDonald House, Clean the World, American Heart Association, and Michael J. Fox Foundation. Her role as a businesswoman across multiple organizations along with her longstanding roots in racing make her a natural addition to The NASCAR Foundation. Joe Petrock served as Executive Director at Halifax Health, where he played a key role in advancing patient care initiatives and community health programs. With extensive experience in healthcare leadership and nonprofit collaboration, Petrock offers valuable insight into strengthening partnerships that benefit children and families served by The NASCAR Foundation. Petrock has served as President or on the boards of over 20 county organizations, including the Daytona/Halifax Area Chamber, Junior Achievement, FUTURES Education Foundation for Volusia County Schools, Florida International Festival, United Way, March of Dimes, Daytona Beach Rotary Club, Checkered Flag Committee, United Negro College Fund, and the Volusia Manufacturing Association. Throughout his philanthropic career, Petrock has been recognized for civic involvement by numerous organizations and was recently awarded the J. Saxton Lloyd Lifetime Achievement Award for community service by The Civic League of the Halifax Area. The NASCAR Foundation works to improve the lives of children across the country through innovative programs and strategic partnerships, including initiatives that support children's hospitals, health and wellness programs, and family services. With the addition of France and Petrock, the Board will continue to guide the organization's efforts to create lasting change for children across racing communities. - NASCAR Foundation -
Foundation Risk partners CSO to be honored with regional Leadership Award. Foundation Risk PartnersJanuary 22, 2026 On February 2, 2026, the Daytona Regional Chamber of Commerce (DBCC) will host its 106th Annual Meeting, presented by Halifax Health. The event will bring together business leaders, community partners and elected officials to celebrate regional progress and recognize outstanding leadership across the Daytona Beach area. A highlight of the program will be the presentation of the Glenn Ritchey Leadership Award to Alan Florez, FRP's Chief Sales Officer. This honor is awarded annually to an individual who demonstrates exceptional leadership, civic engagement and a strong commitment to advancing the economic vitality of the region. Alan's recognition reflects his long-standing dedication to and positive influence on business growth throughout Volusia County. The team at FRP is incredibly proud of their CSO and this distinguished leadership award! The Annual Meeting is a signature DRCC gathering where attendees will learn about strategic priorities for the year and engage with key decision makers. For more information, visit Daytona Regional Chamber of Commerce.
Halifax Health has partnered with Palmer Chiropractic Clinic, Brooks Rehabilitation, Atlantic Hearing and the Volusia Flagler YMCA to bring this program to the community.
Recognizing the critical need for effective fall prevention strategies, Halifax Health has partnered with Palmer Chiropractic Clinic, Brooks Rehabilitation, Atlantic Hearing, and the Volusia Flagler YMCA to bring this comprehensive assessment program directly to the community.
Halifax Health reported a decline in trauma-related patient admissions during Bike Week 2025, having admitted 114 patients compared to the 180 patients admitted last year.