UX Researcher II
Posted on 3/24/2023
Match Group

1,001-5,000 employees

Dating platform conglomerate
Company Overview
Match Group's mission is to spark meaningful connections for every single person worldwide. The company operates platforms including Tinder, Hinge, Okcupid, and more.
New York, NY, USA
Experience Level
Desired Skills
Data Science
UI/UX Design
  • Lead user research on a feature and communicate key actionable insights and recommendations for product and design explorations that can improve the user experience on Hinge
  • Iterate and advance a research roadmap for the Interaction team, identifying key opportunities for research initiatives
  • Passionate and curious about how user research can be leveraged to improve how users find and maintain romantic connections.3+ years of user research experience in a consumer-facing product research role
  • Mixed method research experience including quantitative (e.g., survey, experimental) and qualitative (e.g., interviews, usability testing) methods
  • Strong communicator, committed to telling clear and compelling stories with data
  • Dedicated to building successful partnerships with stakeholders and cross-functional partners
  • Eager to learn from and collaborate with other researchers
  • You do not have to have a degree to apply, we are open to equivalent practical experiences
  • You do not have to be an expert in all user experience research methods to apply. Expertise in specific quantitative (i.e., survey, experimental) and/or qualitative (i.e., interview, ethnographic) methods, desire to solve complex problems, and motivation to continue growing is what we are looking for
  • Lead research projects aimed at understanding and improving the experience for users after they match on Hinge, including how users build connections with each other through messaging within the app
  • Employ quantitative and qualitative methods including usability testing for design explorations, developing surveys, and analyzing user feedback
  • Work collaboratively with other researchers, product team members (i.e., product managers and designers) and cross-functional partners (i.e., data science, customer experience) to identify key research questions and prioritize projects in the short and long term
  • Generate actionable insights and communicate them in compelling and creative ways; bridge alignment across Hinge teams through written reports and live presentations to cross-functional partners