Full-Time

Intermediate / Senior AI Engineer

Python, Retrieval-Augmented Generation

Posted on 5/9/2026

United Parcel Service (UPS)

United Parcel Service (UPS)

10,001+ employees

Global logistics and supply chain services.

No salary listed

India

In Person

Category
Software Engineering (1)
Required Skills
LLM
MLOps
Python
OpenAI
RAG
LangChain
Google Cloud Platform
Requirements
  • Bachelor’s degree in Computer Science, Engineering, or a related quantitative field.
  • Senior – Min 5+ yrs of relevance experience; Intermediate – Min 3+ yrs of relevance experience; Associate – Min 2+ yrs of relevant experience.
  • 1+ year of hands-on experience developing AI applications with LLMs and systems such as retrieval-based methods, fine-tuning, or agent-based architectures.
  • 1+ year of experience with frameworks like LangChain, LlamaIndex, OpenAI, or similar tools.
  • Strong programming skills in Python and basics in SQL.
  • Expertise with LLM/SLM APIs, embeddings, and RAG systems.
  • Experience deploying on Google Cloud Platform (GCP) with Vertex AI, and IBM WatsonX.
  • Familiarity with agentic AI protocols and exposure to Agent Development Kits (ADKs).
Responsibilities
  • Agentic AI Development: Design, build, and deploy agentic AI systems using frameworks such as LangChain, LangGraph, and related libraries.
  • Develop and deploy multi-agent systems capable of autonomous decision-making, reasoning, planning, and collaboration.
  • RAG Pipelines: Implement and optimize retrieval-augmented generation (RAG) systems, ensuring agents can access and incorporate external knowledge sources for grounded, accurate responses.
  • LLM Engineering: Fine-tune and prompt-engineer LLMs for task-specific reasoning, planning, and dynamic adaptation. Work with LLM/SLM APIs, embeddings, and advanced generative AI techniques.
  • Enterprise AI Platform: Lead the development of enterprise-grade AI platforms integrating LLMs, RAG, embeddings, and agentic AI protocols. Implement and standardize Model Context Protocol (MCP) for consistent context management across models and agents.
  • MLOps & Observability: Establish and enforce best practices for MLOps, monitoring, and observability, ensuring scalable and maintainable AI solutions.
  • Applied AI Prototyping: Rapidly prototype, experiment, and iterate to improve AI agent capabilities.
  • Collaboration & Research: Participate in the full research cycle: literature review, data exploration, experimentation, and presentation of findings. Collaborate effectively with other engineers, researchers, and data scientists. Contribute to the documentation and standardization of technical code and practices.
Desired Qualifications
  • Experience implementing Model Context Protocol (MCP) for agent coordination.
  • Prior exposure to LangGraph, AutoGen, or related orchestration frameworks.
  • Knowledge of MLOps best practices (CI/CD for ML, observability, monitoring, scaling).
  • Familiarity with responsible AI principles (safety, fairness, interpretability).
  • Experience in enterprise-scale deployments of AI-driven platforms.
  • Contributions to open-source AI/ML projects are a plus.
  • Master’s degree or Ph.D. is a strong plus.
United Parcel Service (UPS)

United Parcel Service (UPS)

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UPS is a global logistics provider that moves packages and freight, helps with international trade, and uses technology to run business operations. It offers express delivery, freight forwarding, and supply chain management through a worldwide network, with pricing based on shipment weight, size, and destination. Its services are supported by hubs, sorting facilities, tracking systems, and route optimization to ensure reliable, timely deliveries. Compared with rivals, UPS differentiates itself with its extensive global reach, breadth of services, and technology-enabled logistics capabilities, allowing it to offer end-to-end solutions for individuals and businesses. The company aims to enable efficient global commerce by delivering reliable and cost-effective shipping and supply chain services.

Company Size

10,001+

Company Stage

IPO

Headquarters

Atlanta, Georgia

Founded

1907

Simplify Jobs

Simplify's Take

What believers are saying

  • Q1 2026 beats with $1.07 EPS and $21.2B revenue reaffirm $89.7B guidance.
  • Margin expansion inflects in second half 2026 targeting 9.6% operating margin.
  • 7% dividend yield attracts income investors amid strategic profitability shift.

What critics are saying

  • Amazon Supply Chain Services steals clients like P&G, eroding e-commerce volumes.
  • 30,000-48,000 job cuts and 20 facility closures disrupt operations in 2026.
  • FedEx captures share as Cramer endorses it over UPS on Mad Money.

What makes United Parcel Service (UPS) unique

  • UPS expands Happy Returns to 10,000 locations for e-commerce reverse logistics.
  • Healthcare segment hits first $3 billion quarterly revenue milestone.
  • Global network spans 220 countries with advanced supply chain technology.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

Paid Vacation

Paid Sick Leave

Paid Holidays

Professional Development Budget

Company News

Yahoo Finance
Apr 13th, 2026
UPS to close Louisville facility, affecting 65 employees as part of network reconfiguration

A UPS facility in Louisville, Kentucky, will close on 2 June, affecting 65 employees, according to a federal WARN notice. The Bluegrass UPS facility will impact 45 union employees represented by the International Brotherhood of Teamsters and 20 management staff. UPS, Louisville's largest employer with over 20,000 workers, said it is working to place affected employees in other positions. The closure is part of the company's broader plan announced in January to reduce its global workforce by up to 30,000 positions and close more than 20 facilities in 2026. The restructuring follows decreased fourth-quarter revenue in 2025 and represents what UPS calls the largest US network reconfiguration in its history, aimed at creating a more efficient operation.

Yahoo Finance
Apr 13th, 2026
UPS cuts Amazon deliveries by 2M daily packages to focus on higher-margin customers

United Parcel Service is reducing its relationship with Amazon, cutting daily package deliveries by 2 million by end of June 2025. Amazon was UPS's largest customer but also its least profitable, with last-mile deliveries offering low margins whilst demanding significant workforce and logistics resources. The move comes as Amazon recently signed deals with the United States Postal Service for around 1 billion annual packages and FedEx for a multiyear agreement. UPS is instead prioritising higher-margin segments including healthcare logistics and small to medium-sized business customers. Whilst revenue will likely decline, with 2026 revenue expected to grow just 1.1% to $89.7 billion, UPS is focusing on margin expansion over revenue growth. The company aims to maintain capacity for more profitable customers.

Yahoo Finance
Apr 11th, 2026
Applied Materials and Caterpillar outperform as UPS faces labour costs and declining revenue

Applied Materials reported first-quarter revenue of $7.01 billion, down 2% due to falling China sales, but earnings per share surged 75% to $2.54 on improved margins. The semiconductor equipment maker expects industry sales to grow more than 20% this year, driven by AI computing demand. The company holds leading market positions in deposition and etching tools used for chip manufacturing. Its shares have risen over 175% in the past year and more than 35% year-to-date. Meanwhile, Caterpillar is benefiting from data centre growth through its dominance in backup generators. The industrial firm is experiencing strong sales growth and a large backlog for diesel and natural gas engines that provide emergency power for hyperscale data centres.

Yahoo Finance
Apr 6th, 2026
Teamsters cap UPS driver buyout at 7,500 amid contract dispute over $150K severance plan

UPS and the Teamsters have settled their dispute over a driver buyout programme, agreeing to cap the voluntary scheme at 7,500 drivers nationwide. Under the Driver Choice Programme, employees can receive $150,000 plus retirement benefits to accept early retirement. The programme had been rescinded from 13 central US states in March after the union argued it violated their 2023 five-year national contract. The Teamsters had filed grievances claiming UPS lacked contractual authority to offer incentives without employee and union approval. UPS said applications will be approved based on seniority and business needs. The buyout is part of efforts to shed up to 30,000 jobs in 2026, following 48,000 cuts last year. UPS has agreed not to pursue other severance programmes until the contract expires in July 2028.

Yahoo Finance
Apr 6th, 2026
UPS pulls $150K driver buyout after union grievances, frustrating Ohio employees

Some Ohio UPS drivers are frustrated after union pressure forced UPS to withdraw its $150,000 buyout programme less than a month before implementation. The programme, called the Driver Choice Program, was designed to allow full-time drivers to voluntarily leave ahead of planned layoffs affecting 30,000 employees. The Teamsters Union, representing 68,000 UPS employees across 13 states including Ohio, filed 37 grievances, arguing the buyout violated union contracts. Despite a judge ruling in favour of UPS, the company pulled the programme on 24 March, just three days before participants were to be notified of approval. The Teamsters celebrated the decision, calling the programme a "scam designed to fuel corporate greed". However, some employees worry those who applied may now face layoffs, with their willingness to leave known to management.