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Portworx, Technical Services Engineer (Remote)
Posted on 1/27/2022
INACTIVE
Locations
New York, NY, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
AWS
Development Operations (DevOps)
Docker
Leadership
Linux/Unix
Microsoft Azure
Puppet
Terraform
Kubernetes
Ansible
Requirements
  • For eight straight years, Gartner has named Pure a leader in the Magic Quadrant
  • Our customer-first culture and unwavering commitment to innovation have earned us a certified Net Promoter Score in the top 1% of B2B companies globally
  • Industry analysts and press applaud Pure's leadership across these dimensions
  • And, our 4,000+ employees are emboldened to make Pure a faster, stronger, smarter company as we go
  • Analyze, troubleshoot, and support large-scale customer deployments of Portworx's container data services stack that span thousands of nodes in public and private clouds
  • Become an expert in containers, container run times such as Docker and schedulers such as Swarm, Kubernetes, and Mesos
  • Work with customers and partners in understanding and troubleshooting their deployments, application workflows and workloads through multiple layers of the software stack
  • Work with engineering team to analyze the logs, reproduce customer issues and develop strategies to address customer issues
  • Communicate proactively and clearly both internally and externally to enable highest levels of customer success
  • Assist with customer installation during POC and when in production
  • Perform hands-on Linux system setup, administration, and troubleshooting to help to enable successful customer installs
  • 4+ years of experience
  • BS in Computer Science, IT degree or equivalent practical experience
  • Good understanding of Linux system administration, systemd, cgroups and linux container concepts and troubleshooting
  • Experience with installing and supporting large-scale enterprise software and systems
  • Experience work with public cloud environments like AWS, Azure and GCE desired
  • Understanding of storage concepts, storage technologies, and prior experience troubleshooting storage deployments would be a plus
  • Strong shell scripting skills desired
  • Experience in working with one or more devops tools like Ansible, Chef, Puppet, Terraform would be a plus
  • Fluent in English with clear verbal and written communications skills
  • Self-motivated, self starter who is not afraid to roll their up sleeves and do the right thing to help the customer succeed
  • The incumbent for this role must be located in USA
Pure Storage

1,001-5,000 employees

Enterprise storage company
Company mission
Pure Storage is on a mission to redefine the storage experience and empower innovators by simplifying how people consume and interact with data. The company develops flash-based storage for data centers using consumer-grade solid state drives
Benefits
  • Insurance, Health & Wellness - Accidental death and dismemberment (AD&D) Insurance, Dental Insurance, Disability Insurance, Gym / Wellness Reimbursement, Health Insurance, Health Savings Account (HSA), Life Insurance, Maternity Leave, PTO (Vacation / Personal Days), Paternity Leave, Vision Insurance
  • Home - Business Travel Insurance, Immigration Assistance, Phone Bill Reimbursement, Remote Work
  • Financial & Retirement - 401k 100% match on the first 3% of base salary, Employee Stock Purchase Program (ESPP), Flexible Spending Account (FSA)
Company Values
  • Persistence
  • Creativity
  • Teamwork
  • Ownership
  • Customer-first