Full-Time

Application Specialist Job ID 2024

Posted on 6/3/2024

Internet Brands

Internet Brands

1,001-5,000 employees

Provides integrated web solutions across sectors

Legal
Consumer Software

Entry

Minneapolis, MN, USA

Required Skills
Communications
Customer Service
Requirements
  • Previous experience in a call center environment
  • Customer service oriented with demonstrated ability to show empathy
  • Excellent written and verbal communication skills
  • Must be patient and inclined to help others
  • Must be detail oriented
  • Ability to achieve high productivity and quality standards
  • Proficient working knowledge of Windows OS, Internet, and associated software
  • BILINGUAL - English/Spanish a plus
Responsibilities
  • Assist claimants with completing the Security Disability application over the phone
  • Ask a series of personal questions to obtain necessary information about their disability and qualifications for disability benefits
  • Demonstrate patience and empathy during calls
  • Ensure application is completed fully and accurately
  • Use call management software to answer calls and adhere to schedule

Internet Brands is a compelling workplace due to its strong market presence and specialization in fully integrated web solutions that cater to a variety of sectors such as automotive, health, legal, and home/travel. With technology that supports over 250 million monthly visitors, employees at Internet Brands are at the forefront of delivering cutting-edge web presence software products and services, thus contributing to its leadership and competitiveness in the industry.

Company Stage

IPO

Total Funding

$303.7M

Headquarters

El Segundo, California

Founded

1998

Growth & Insights
Headcount

6 month growth

0%

1 year growth

0%

2 year growth

-3%

Benefits

Medical, dental, & vision insurance

Life insurance

Short & long term disability

Flexible spending accounts

Credit union membership

Employee assistance program

Paid Holidays

Paid Time Off

Casual Dress

401k plan