Program Manager

DoorDash is hiring an experienced program manager to help us jumpstart our legal compliance program. This high-visibility, high-impact role will require close partnerships with legal, product, policy, engineering, audit, and business teams. In addition to laying the foundation of a new compliance second-line-of-defense function, you will project manage highly cross-functional initiatives, develop remediation roadmaps to address compliance risks and implement monitoring mechanisms to ensure regulatory adherence across a range of offerings and products.

About the Role

As a compliance-focused program manager, you will help build, operationalize, and scale DoorDash’s global compliance program strategy. You will work cross-functionally with a range of teams to manage risk identification, gap mitigation, and controls enablement projects. This will be a highly visible and impactful role in which you will be challenged to develop controls, automate processes, and validate adherence to compliance mandates in a complex and evolving regulatory landscape.

We’re looking for someone with a strong work ethic along with excellent analytical and communication skills. The ideal candidate will be someone who is creative, thinks outside the box, is a self-starter with strong project management skills, and operates at the lowest level of detail.  

About the Team

DoorDash’s Legal Team has built a reputation within the company for our highly collaborative and supportive approach to counseling, always with a bias for action. The team consists of a diverse group of professionals with a shared passion for providing creative and best-in-class service to our business partners. We go above and beyond to help accelerate and protect the business, and above all else, we value and respect each other as teammates. We’re looking for a team builder who can successfully work across the legal team, as well as the broader company. Join us!

You’re excited about this opportunity because you will…

• Drive the execution of compliance strategic initiatives globally.
• Build scalable systems to support regulatory compliance while enabling business objectives.
• Lead initiatives to automate compliance processes such as risk assessments, control testing, and continuous monitoring.
• Partner closely with cross-functional teams to ensure compliance requirements are built into the design of new products, features, and business initiatives.
• Track compliance gap and issue remediation efforts. 
• Develop compliance metrics, dashboards, and reporting frameworks both internally and externally.
• Strengthen a culture of compliance with training and awareness programs. 

We’re excited about you because…

• You work autonomously while exercising sound judgment in a fast-paced environment.
• You thrive equally on quick, risk-based decisions and nailing big projects. 
• You are technically fluent.
• You have a proven ability to balance legal risk and business objectives.
• You have a positive attitude and high EQ. No job is too big or too small!

Qualifications

• 6+ years of experience in technical project management, regulatory operations, audit, risk management, or related fields. 
• Bachelor's degree in Information Systems, Computer Science, Data Analytics, or related fields.
• Experience building scalable technical solutions and processes to mitigate regulatory risks. 
• Experience designing and operationalizing compliance workflows.
• Ability to navigate ambiguity and lead multiple projects in a fast-paced and complex regulatory environment.
• Ability to effectively communicate cross-functionally at all levels of the organization.
• Familiarity with GRC and Audit management tools.

We expect this position to be filled by April 14th, 2025

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