Inside Sales Representative
Posted on 3/2/2023

201-500 employees

Smart home automation solutions
Company Overview
Ecobee’s mission is to improve everyday life while making a positive impact on climate change through their assortment of modern smart home solutions. The company is highly committed to creating products that enable planet positive actions through their next generation software called eco+ on their products that delivers deeper energy savings and flexible demand for the energy grid – which is a step in the right direction for the transition to renewable energy.
Toronto, ON, Canada
Experience Level
Desired Skills
Sales & Account Management
  • You have 2+ years of sales (inside, or in-field), marketing, or call centre experience
  • Solid as a rock organizational and time management skills
  • Experience in a multi-stepped conceptual sales process
  • Client service is your north star, it's what guides everything you do
  • People say you're a great listener and fabulous communicator. If you can do both in English and French, all the better
  • Proven ability to self-manage, take initiative, and see things through to completion; you're a starter AND a finisher
  • Strong working knowledge of MS Office and CRM tools (Salesforce would be great!)
  • Process all return requests from Pro Channel partners
  • Work closely with peers and other departments to resolve return enquiries
  • Analyze product return data and create reports for team visibility
  • Proactively communicate status updates and relative timelines to customers
  • Manage a defined territory and support its sales and marketing initiatives, conducting both reactive inbound and proactive outbound calls
  • Setting up appointments, providing updates and local demand analysis for the RSMs and answering questions about client accounts and marketing information
  • Support the RSMs to support field activities and growth initiatives
  • Partner with our wholesalers to increase product knowledge, sales, reduce returns and increase market share of our products at the contractor level
  • Coordinate timely and accurate records of all Market Coverage activities and detail in Salesforce CRM
  • Be part of something big: Get to work in a fresh, dynamic, and ever-growing industry
  • Make an environmental difference: Make a sustainable impact while on your daily job, and after it through programs like ecobee acts
  • Expand your career: Learn with our in-house learning enablement team, and enjoy our generous professional learning budget
  • Put people first: Benefit from competitive salaries, health benefits, and a progressive Parental Top-Up Program (75% top-up or five bonus days off)
  • Play a part on an exceptional culture: Enjoy a fun and casual workplace with an open concept office, located at Corus Quay. ecobee Leeds is based at our riverside office on the Calls
  • Celebrate diversity: Be part of a truly welcoming workplace. We offer a mentorship program and bias training