Job Functions

• Initiates referral by accepting information from referral sources (including the use of multiple electronic referral systems) and completing referral in Homecare Homebase (HCHB) from start to finish.
• Call physician offices to thank them for patient referral, ensure that they are following and will sign orders and ask if there is anything else, we can help with.
• Obtains verification, eligibility, and authorization of patient’s third-party payor, MIA, Med-Cal, Managed Care, and other designated coverage as appropriate and communicated necessary information in a timely manner. 
• Screen patients to verify client address and telephone number, service needs, insurance, and if applicable, Durable Power of Attorney information.

Here’s what we are looking for:

• High school graduate. Bachelor’s degree preferred in health-related field.
• Knowledge of medical terminology.
• Experience in health care related field including managed care, third-party payor billing, and/or medical office administration
• Great communication skills