Full-Time

Senior UX Researcher

Bokun

Confirmed live in the last 24 hours

TripAdvisor

TripAdvisor

51-200 employees

Largest travel platform for reviews and bookings

Consumer Software
Consumer Goods

Senior

Remote in UK

Category
Product & UX/UI Design
UI/UX & Design
Required Skills
Data Analysis
Requirements
  • Minimum BA/BS degree in psychology, communication, statistics or other related field
  • Advanced degree behavioral or social sciences a plus
  • 4+ years of professional applied research experience
  • Thorough understanding of the strengths and weaknesses of qualitative and quantitative research methodologies
  • Extensive experience with qualitative research methods in user research
  • Detail oriented and able to manage multiple projects simultaneously
  • Ability to present research insights and supporting data in a clear fashion
  • Experience of presenting to, influencing and challenging senior stakeholders
  • Ability to ask, and answer, meaningful and impactful questions
  • Excellent English verbal and written communication skills
  • Experience with quantitative research methods (e.g. surveying) and statistics a plus
  • Experience in B2B, travel, hospitality a plus
Responsibilities
  • Actively participate in cross-functional team discussions to understand various user needs, and to identify and define new marketplace features
  • Define research strategy and manage multiple projects across a variety of methodologies
  • Design and conduct qualitative studies (discovery, needs analysis, usability studies, click-tests etc.), analyze data, and proactively share insights and supporting data
  • Own the research process from end-to-end including the ideation, development and execution of research plans
  • Create and field surveys, analyze responses, and report learnings
  • Use your creativity and breadth of your research toolkit to determine the best method for each study, gathering insights from a variety of audiences
  • Communicate research findings internally in clear and compelling ways
  • Work cross-functionally with sales, design, product marketing, and product management.

Tripadvisor is the largest travel platform in the world, designed to help travelers research and plan their trips. It collects millions of reviews and opinions from travelers about various services such as hotels, restaurants, activities, airlines, and cruises. Users can access this information to make informed decisions about their travel plans. Tripadvisor operates mainly through advertising revenue, offering businesses in the travel sector the opportunity to advertise and enhance their listings on the platform. Additionally, it earns money through affiliate commissions when users book travel services via its links. Unlike its competitors, Tripadvisor has a vast database of user-generated content, which provides a rich resource for both travelers and businesses. The goal of Tripadvisor is to empower travelers with the information they need to create memorable travel experiences while also supporting businesses in the travel industry to improve their visibility and reputation.

Company Stage

IPO

Total Funding

$325M

Headquarters

Englewood, Colorado

Founded

1999

Growth & Insights
Headcount

6 month growth

0%

1 year growth

0%

2 year growth

0%
Simplify Jobs

Simplify's Take

What believers are saying

  • Tripadvisor can leverage the trend of personalized travel experiences with AI-driven features.
  • The rise of 'workcations' presents an opportunity to target remote workers.
  • Sustainability in travel allows Tripadvisor to highlight eco-friendly options.

What critics are saying

  • Increased competition from platforms like Airbnb Experiences and Google Travel.
  • AI-driven travel tools may reduce reliance on traditional review platforms.
  • Consumer privacy concerns could impact data collection and advertising strategies.

What makes TripAdvisor unique

  • Tripadvisor is the world's largest online travel community with extensive user-generated content.
  • The platform offers seamless links to booking tools, enhancing user convenience.
  • Tripadvisor's business model capitalizes on advertising and affiliate commissions.

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