As the Account Manager, Fraud Solutions, you’ll act as part of the existing sales team interfacing closely with Account Executives, and Sales Engineers to ensure customers are attaining maximum value from clients in our financial fraud portfolio, and scout opportunities for growth within established accounts. The Account Manager should be eager to develop lasting customer relations and have keen business acumen, strong technical aptitude, and have a consultative style. The Account Manager should have experience working with multiple business units within enterprise global accounts and be comfortable working in a team model.

You should have the confidence, discipline, and drive to build lasting relationships and hunt for new opportunities within existing customers. You’ll be directly involved in powering our sales to the next level.

What you’ll do as the Account Manager, Fraud Solutions:

• Learn our platform, become fluent in Payment Fraud lifecycle and Payment Fraud intelligence topics
• Manage relationships with key clients across a global portfolio of financial clients under our financial fraud intelligence division  
• Manage the customer journey and maximize our value to our users
• Regularly capture, analyze, and share the voice of the customer regarding their experience with Recorded Future
• Close renewal contracts on time 
• Meet and exceed renewal targets
• Prepare and deliver ongoing account renewal forecasts
• Assist in identifying and cultivating account growth opportunities
• Partner with internal teams across the organization to deliver exceptional customer engagement
• Flag and assist in building strategies with relevant stakeholders for at risk renewals
• Research and build new relationships within existing accounts, including with Executive stakeholders 

What you’ll bring to the Account Manager, Fraud Solutions role:

• Experience in software sales with a proven track record of successfully achieving against sales targets 
• Experience with SaaS, information security/cyber/payment/fraud
• Good time management with strong organizational skills
• You take initiative and proactively seek out the resources needed to solve the problem at hand
• Proven ability to troubleshoot challenging technical concerns
• A positive, collaborative, and energetic style with a drive to make an impact
• Enthusiasm for technology and for building a world-class security business
• Willingness to travel (up to 50%)

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