Head of Delivery

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Description

Get To Know Us:

SS&C Global Investor Distribution Solutions (GIDS) provides information processing and computer software services and products.  The Company’s operating segments include financial markets, customer management, professional services, and output solutions.  SS&C GIDS serves the alternative investments, asset and wealth management, banking and lending, insurance, and real estate industries. 

As part of the Global Digital team at GIDS, you'll play a crucial role in managing the delivery of digital technologies across TA, Superannuation, Wealth industries for a world-leading Financial Services Technology firm.  

Why You Will Love It Here!

• Flexibility: Hybrid Work Model
• Your Future: Income Protection Insurance & Salary Continuance
• Work/Life Balance: Generous Bereavement & Compassionate leave
• Your Wellbeing: Private Health Insurance discount, Primary & Secondary Paid Parental leave, Death & TPD Insurance
• Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity
• Training: Hands-On, Team-Customized, including SS&C University
• Extra Perks: Discounts on fitness clubs, travel and more!

What You Will Get To Do:

As a Delivery Lead/Head of Digital Delivery EMEA, you will lead and empower a cross-functional team—including product owners, business analysts, developers, and QA—using best-practice methodologies to ensure delivery aligns with agreed timelines, budgets, quality standards, business objectives, and governance measures.

In this role, you will also be responsible for managing and nurturing client and key stakeholder relationships. You will oversee timely and accurate reporting, including updates, RAID logs, budget controls, and resource requirements while ensuring compliance with internal frameworks and governance standards.

• Lead the end-to-end delivery of digital products, ensuring alignment with business objectives, client needs, and existing frameworks.
• Develop and refine repeatable processes to enhance efficiency and scalability in future product rollouts.
• Optimize delivery frameworks to support continuous delivery methodologies and Agile best practices.
• Engage and align internal, external, and third-party stakeholders to define scope, objectives, governance structures, and strategic priorities.
• Oversee Scrum teams, ensuring sprint outputs align with project goals and deliverables.
• Define and enforce testing strategies, production acceptance criteria, and quality gate requirements throughout the project lifecycle.
• Identify and manage dependencies, risks, assumptions, issues, and quality assurance measures, escalating as necessary.
• Drive Agile adoption, integrating Project Management practices to support iterative development and continuous improvement.
• Review and incorporate lessons learned from previous projects to refine planning and execution.
• Lead stakeholder communications, providing timely, relevant updates across global locations and time zones.
• Manage financial oversight, ensuring accurate budget control, expenditure tracking, and reporting against financial goals.
• Chair and document meetings, facilitate discussions, and drive consensus on key decisions and next steps.
• Maintain compliance with internal frameworks, governance policies, and regulatory requirements.
• Support, motivate, and lead cross-functional teams, fostering a culture of collaboration, innovation, and accountability.
• Ensure documentation is up-to-date, version-controlled, and audit-ready.
• Conduct Post-Implementation Reviews (PIR) to evaluate project success and identify areas for future improvement.

What You Will Bring:

• 15+ years of project delivery experience in Digital Transformation, Wealth Management, Transfer Agency, or Investments.
• Strong change management skills, driving transformation and stakeholder engagement.
• Client-focused mindset, fostering collaboration across teams.
• Excellent communication skills, articulate and persuasive.
• Highly motivated, proactive, with strong problem-solving abilities.
• Expertise in financial controls, budget management, risk, and issue resolution.
• Proficiency in structured project management methodologies and Atlassian tools.
• Calm and assertive under pressure, ensuring effective decision-making.
• Strong leadership and stakeholder management, influencing at senior levels.
• Agile Project Management certification (desirable).
• Experience in financial services change environments and Transfer Agency operations (desirable).
• Proven ability to mentor and guide project managers.

We encourage applications from people of all backgrounds to enable us to bring diverse perspectives to our thinking and conversation. It's important to us that we strive to have a workforce that is diverse in the widest sense.

Thank you for your interest in SS&C! If applicable, to further explore this opportunity, please apply directly with us through our Careers page on our corporate website @ www.ssctech.com/careers.

Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.