Solutions Engineer
Remote, Bay Area
Updated on 5/17/2023
Locations
Remote • United States
Experience Level
Entry
Junior
Mid
Senior
Expert
Responsibilities
- Your Impact:
- Partner with our Sales team to articulate the overall Grafana value proposition, vision, and strategy to customers
- Own the technical engagement with customers and help to close high-velocity opportunities through advanced competitive knowledge, technical skill, and credibility
- Deliver product and technical presentations to potential and existing customers
- Proactively communicate with customers and internal teams to provide a feedback loop on our products and the competitive landscape
- Drive product conversations based on need and problems learned during customer interactions
- Work with the team to enhance documentation, write blog posts, record videos, contribute knowledge base articles, and create other public and internal enablement material
- Located in the West Coast of the US
- 3-5+ years of technical pre-sales experience, ideally with Open Source technologies, or in the Metrics/Monitoring space
- Be open to various and complex assignments, this will require strong judgment, collaboration, and leadership
- You will need first class written and oral communication skills to collaborate with our remote-first internal teams and with our worldwide customers. You will need to be able to skillfully articulate our value proposition and the technical advantages of our products
- You love solving technical challenges and thrive on bringing creative solutions to our customers
- You should have a technical mindset and a desire to grow technically. Great candidates may be a recent grad of a coding bootcamp or have previous post-sales or engineering experience-we are excited to see what unique experiences and skill sets you bring to the table!
Open source analytics & monitoring solutions
Company Overview
Grafana Labs’ mission is to democratize metrics so users can create a dashboard that helps them get insights into how their applications behave, enabling them to iterate, take action and improve faster.
Benefits
- 30 days of paid vacation each year on top of national holidays, parental leave, & sick leave
- Health coverage
- 4% contribution match on our 401(k)
- $1,500 learning and development stipend
- Udemy subscription
- Complimentary subscription to Headspace
- Discounts on a wide variety of services, including entertainment, food, and fitness.
- Remote Work Option
- Global Employee Assistance Program
Company Core Values
- Share openly and default to transparency
- Respectfully empowered
- OSS is in our DNA
- We keep our commitments
- Seek diverse perspectives
- Don’t let perfect get in the way of great
- Help each other thrive