Full-Time

Provider Engagement Specialist II

Updated on 2/4/2025

Imagine Pediatrics

Imagine Pediatrics

51-200 employees

24/7 virtual pediatric care and support

Compensation Overview

$70k - $80kAnnually

+ Annual Bonus

Mid

San Antonio, TX, USA

Category
Healthcare Administration & Support
Medical, Clinical & Veterinary
Required Skills
Sales
Tableau
Customer Service

You match the following Imagine Pediatrics's candidate preferences

Employers are more likely to interview you if you match these preferences:

Degree
Experience
Requirements
  • Dynamic personality and a knack for developing strong interpersonal relationships with providers
  • Comfort with scientific terminology and be able to seamlessly move through various medical environments, such as hospitals, doctors' offices and pharmacies.
  • Familiarity with several types of providers (e.g., Physicians, Physician Assistants, Nurse Practitioners, etc.)
  • 2+ years of related experience in sales, direct marketing, or customer service in a medical/healthcare industry
  • Proficiency in MS Office Suite: Word, Excel, and PowerPoint; prior experience with a CRM platform
  • Access to reliable transportation
  • Ability to walk families through technology portion of enrollment
Responsibilities
  • Collaborate with PES III and Network and Market leadership to establish mutually beneficial relationships with Pediatricians, pediatric specialists, local hospitals, home health agencies, group homes, and clinics to drive engagement of eligible patients and families.
  • Understand and clearly communicates Imagine Pediatrics' care model and value proposition to a diverse audience, including clinicians and prospective families.
  • Independently maintain current relationships by developing a cadence of meeting with community partners and providers to discuss Imagines services with already engaged patients/families and eligible prospective patients
  • Develop working relationships with new practice managers, PCPs, and key provider stakeholders to build formal business partnerships
  • Enroll eligible families in Imagine Pediatrics' care model via telephonic outreach or virtual or in-person meetings
  • Build strong communication loops with Imagine clinicians to collaborate on patients shared with our network providers
  • Drive process improvement by utilizing Tableau data and on the ground experiences to optimize territory engagement and enrollment
  • Utilize reporting and dashboards to identify and prioritize telephonic and field-based outreach for Patient Engagement Associates to local prospective members
  • Meet and exceed established monthly engagement targets
  • Leverage in market relationships to provide care-team pods with information and insights regarding network providers
  • Attend events in market and represent Imagine Pediatrics
Desired Qualifications
  • Spanish-language proficiency preferred, but not required

Imagine Pediatrics offers 24/7 virtual pediatric care customized for children with medical complexity, providing unlimited access to care via messaging, phone call, or video visit, and coordinating with the child's existing care team. Their multidisciplinary team of pediatricians, nurses, social workers, and care coordinators delivers high-quality, virtual-first care and support, with services currently available in Texas and Florida.

Company Stage

Seed

Total Funding

$5M

Headquarters

Nashville, Tennessee

Founded

2022

Growth & Insights
Headcount

6 month growth

100%

1 year growth

-1%

2 year growth

100%