Full-Time

Provider Engagement Specialist

Confirmed live in the last 24 hours

Imagine Pediatrics

Imagine Pediatrics

51-200 employees

24/7 virtual pediatric care and support

Junior, Mid

San Antonio, TX, USA

Travel is estimated to be 50% of primarily day trips with a territory from South Dallas to San Antonio.

Category
Customer Success Management
Sales & Account Management
Required Skills
Sales
Word/Pages/Docs
Customer Service
Excel/Numbers/Sheets
Requirements
  • At least 2 years of experience in sales, direct marketing, or customer service within the medical or healthcare industry.
  • Proven ability to build and nurture strong interpersonal relationships.
  • Comfort navigating medical environments, including hospitals, doctors' offices, and pharmacies.
  • Familiarity with various types of healthcare providers (e.g., Physicians, Physician Assistants, Nurse Practitioners).
  • Proficiency in Microsoft Excel, Word, and PowerPoint.
  • Access to reliable transportation for community outreach.
  • Ability to guide families through the technology portion of the enrollment process with confidence and ease.
Responsibilities
  • Drive Patient Engagement: Develop and implement innovative strategies to identify and enroll patients and families into Imagine Pediatrics.
  • Build Relationships: Cultivate connections with pediatricians, specialists, local hospitals, home health agencies, group homes, and clinics to encourage patient and family engagement.
  • Manage Partnerships: Establish regular meetings with community partners to discuss Imagine Pediatrics' services, support already-engaged patients/families, and identify eligible patients.
  • Collaborate with Key Stakeholders: Build professional relationships with practice managers, primary care physicians, and other key provider stakeholders to foster formal business partnerships.
  • Telephonic Outreach: Conduct phone outreach to eligible families to guide them through the enrollment process and address any questions or concerns.
  • Utilize Data Effectively: Leverage reporting and dashboards to prioritize outreach efforts, ensuring maximum impact for both telephonic and field-based activities.
  • Exceed Expectations: Consistently meet or exceed established monthly engagement and enrollment targets (20 patient enrollments per month).
Desired Qualifications
  • Experience engaging with healthcare providers.
  • Familiarity with CRM platforms to manage outreach and engagement.
  • Background in hospital or healthcare settings.
  • Advanced proficiency in PowerPoint and Excel.

Imagine Pediatrics offers 24/7 virtual pediatric care customized for children with medical complexity, providing unlimited access to care via messaging, phone call, or video visit, and coordinating with the child's existing care team. Their multidisciplinary team of pediatricians, nurses, social workers, and care coordinators delivers high-quality, virtual-first care and support, with services currently available in Texas and Florida.

Company Stage

Seed

Total Funding

$5M

Headquarters

Nashville, Tennessee

Founded

2022

Growth & Insights
Headcount

6 month growth

106%

1 year growth

-1%

2 year growth

106%