Accounts Receivable Supervisor

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.

HOURS:

Full Time, Days, 40 hours/week

Flexible times depending on business needs

No nights, holidays, or weekends

Based at St. Luke's Center, Allentown, PA. Hybrid remote (2 days/week) opportunity available for local (PA, NJ) candidates, after up to 6 months of on- site training, based on business needs, and at the discretion of the manager.

Professional billing knowledge and a clear understanding of billing, denials,  and working with staff and insurance companies requires. Experience in a physician group or independent practice is a plus.

The Accounts Receivable Supervisor is responsible for recruitment, training, and coordination of the activities of the billing accounts receivable follow-up team to ensure optimal reimbursement and maximization of cash flow in accordance with Federal and state requirements and all third-party payer contracts. Assists staff in the management of the accounts receivable while optimizing payments from the third-party payers.

JOB DUTIES AND RESPONSIBILITIES:

• Provides direct supervision and assists billing representatives in the accounts receivable follow-up process

• Assists in the prioritization of work for the billing office staff

• Assists, when necessary, in the submission and follow-up of claims on a timely basis

• Manages and/or maintains the necessary systems/equipment needed to accomplish the job duties of staff within the billing office

• Handles or assists with training refreshers for assigned billing office staff once initially trained on the practice management software

• Identifies system or procedural problems creating third party claim rejections.  Formulates and implements plans for minimizing or eliminating these rejections

• Generates and analyzes practice analysis and accounts receivable aging reports, targeting areas that need attention

• Reviews third party payer reimbursement and rejection trends and revises existing in-house protocols to ensure that SPLG continues to maximize revenue

• Responsible for the daily management, analysis and reporting of the Epic system. Supervises the billing representatives daily

PHYSICAL AND SENSORY REQUIREMENTS:

Sitting for up to eight hours per day, 4 hours at a time. Continuously fingering and handling for data entry, typing etc., and occasionally twisting and turning.  Uses upper extremities for occasional lifting and carrying of up to 15lbs.  Frequently stoops, bends, or reaches above should level to retrieves files.  Hearing as it relates to normal conversation and telephone.  Seeing, as it relates to normal conversation and telephone.  Seeing, as it relates to general vision.  Visual monotony when reading reports and reviewing computer screens.

EDUCATION:

High School graduate or equivalent required.

TRAINING AND EXPERIENCE:

A minimum of eight years physician business office experience preferred.  Must possess a thorough knowledge of payor insurances and billing guidelines for all major insurances.  Experience with personal computers and Microsoft Office suite of products is helpful.

Please complete your application using your full legal name and current home address.  Be sure to include employment history for the past seven (7) years, including your present employer.  Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable.  It is highly recommended that you create a profile at the conclusion of submitting your first application.  Thank you for your interest in St. Luke's!!

St. Luke's University Health Network is an Equal Opportunity Employer.