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Full-Time

Site Reliability Engineer

Confirmed live in the last 24 hours

Tickets.com

Tickets.com

201-500 employees

Online ticketing platform for venues

Compensation Overview

$140k - $160kAnnually

Senior

Boulder, CO, USA

Category
DevOps & Infrastructure
Site Reliability Engineering
IT & Security
Cloud Engineering
DevOps Engineering
Required Skills
Datadog
Airflow
Communications
Git
BigQuery
Apache Kafka
Postgres
AWS
Terraform
MongoDB
Development Operations (DevOps)
Splunk
Oracle
Linux/Unix
Google Cloud Platform
Requirements
  • Minimum of a bachelor’s degree in computer science, MIS or a related field, and five (5) years of relevant experience including software or reliability engineering, or combination of education, training, and experience.
  • Strong communication skills and the ability to convey technical information about cloud, container workloads, DevOps, and SRE Principals to all levels of the organization
  • Demonstrable experience in automation, alerting, and remediation with a passion for reducing toil
  • Have written code in a compiled language that runs in production somewhere
  • Have written code in interpreted languages
  • Experience with cloud services (e.g., AWS, Google Cloud Platform)
  • Experience with DevOps practices and tools (e.g. Terraform, Git, CICD)
  • Experience with real-time log/event monitoring tools (e.g., DataDog, Cloud Logging, Splunk)
  • Experience working in an environment running mission critical, transactional, and analytic datastores and pipelines (e.g., Oracle, Postgres, Mongo, BigQuery, Kafka, Airflow)
  • Experience in Linux OS and scripting languages
  • Understanding of networking and connectivity in the context of distributed systems
  • Excellent problem solving and troubleshooting skills
  • Ability to work non-standard shifts including nights and/or weekend on-call responsibilities
  • Dedicated to continuous improvement of yourself and our SRE capabilities
Responsibilities
  • Work both independently with little supervision and in a team environment
  • Prioritize unblocking your teammates, collaboration and knowledge sharing
  • Collaborate with teams to ensure the availability, security, and integrity of services
  • Help define and configure relevant system, application, and database metrics to ensure observability.
  • Create and maintain dashboards and reports to visualize systems and database performance and health
  • Create monitoring and alerting to detect error conditions, degradation symptoms, and outages
  • Help identify automation and self-service opportunities for infrastructure and database operational tasks to enhance reliability, efficiency and reduce manual toil
  • Support and debug production issues across services and all levels of the stack
  • Engage in driving improvements to our incident response and participate in on-call rotations
  • Continuously identify opportunities for process improvement

Tickets.com offers the ProVenue® ticketing enhancement platform, with advanced technology solutions to improve the ticketing experience. The company emphasizes strategic partnerships and innovative approaches to maximizing revenue and providing value for clients and patrons around the world.

Company Stage

N/A

Total Funding

$15M

Headquarters

Costa Mesa, California

Founded

1995

Growth & Insights
Headcount

6 month growth

0%

1 year growth

3%

2 year growth

7%