Program Manager
Benefits Platform
Posted on 10/20/2023

1,001-5,000 employees

Payroll and benefits facilities platform
Company Overview
Justworks’ mission is to help entrepreneurs and businesses grow with confidence. The company is building software for payroll, benefits, HR, and compliance.
Data & Analytics

Company Stage


Total Funding





New York, New York

Growth & Insights

6 month growth


1 year growth


2 year growth

New York, NY, USA
Experience Level
Desired Skills
Sales & Account Management
  • Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You're an active listener, treat people respectfully, and have a strong desire to know and help others
  • Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You're curious, ask open questions, and are receptive to thoughts and feedback from others
  • Grit - You demonstrate grit by having the courage to commit and persevere. You're committed, earnest, and dive in to get the job done well with a positive attitude
  • Integrity - Simply put, do what you say and say what you'll do. You're honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example
  • Simplicity - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”
  • Strong business acumen required, including an understanding of tech/SaaS companies
  • Minimum of 2 year of program, project management, or comparable experience within a tech-forward organization, with demonstrated wins
  • Strong SQL and Excel knowledge
  • Able to learn about the Justworks benefits/insurance program and other domains quickly
  • Strong communication skills, including managing up
  • Creative problem-solver with a passion for making complex things simple(r)
  • Team player who puts the needs of the project and group first and is willing to roll up their sleeves to do what it takes to get the job done
  • Create rollout strategy for new benefit options across the organization, focused primarily on customer facing teams. Working with key stakeholders across the organization
  • Identify opportunities to drive adoption across Sales and Customer Success departments
  • Gather requirements from internal and external stakeholders as well as using available data - including Voice of Customer data, external market data, etc
  • Lead regular check-ins with project working groups and help keep critical deliverables on track
  • Create detailed project timelines and make adjustments as needed, setting clear expectations for the working group
  • Lead change, anticipate how other teams might be impacted and facilitate scoping and process design
  • Identify, communicate, and mitigate potential risks to the success of projects you lead
  • Liaise with partners and vendors outside of the organization to drive execution of projects with external dependencies
  • Do what it takes to get the job done and motivate a team
  • Be able to say “No,” but back it up with reasoning
  • Maintain a positive attitude, even in the face of adversity
  • Lead resolution efforts for issues that may arise and follow through until they're completed
Desired Qualifications
  • Knowledge of health insurance and benefits is a plus