Full-Time

Business Process Analyst

Employee Health & Benefits

Posted on 9/3/2025

Deadline 10/6/25
Marsh & McLennan

Marsh & McLennan

Compensation Overview

$72.8k - $135.7k/yr

+ Performance-based incentives

No H1B Sponsorship

Boston, MA, USA + 42 more

More locations: Las Vegas, NV, USA | King of Prussia, PA, USA | Aliso Viejo, CA, USA | Loveland, CO, USA | Morrisville, NC, USA | San Francisco, CA, USA | Austin, TX, USA | Los Angeles, CA, USA | Johns Creek, GA, USA | Tampa, FL, USA | Miami, FL, USA | Morristown, NJ, USA | Irvine, CA, USA | Dallas, TX, USA | Lewes, DE, USA | Fargo, ND, USA | Philadelphia, PA, USA | Woodbury, NY, USA | West Palm Beach, FL, USA | Richmond, VA, USA | Westport, CT, USA | Saddle Brook, NJ, USA | Hoffman Estates, IL, USA | Mt Laurel Township, NJ, USA | Boise, ID, USA | Troy, MI, USA | Fort Lauderdale, FL, USA | Alpharetta, GA, USA | Union City, NJ, USA | Greensboro, NC, USA | Columbus, OH, USA | Hartford, CT, USA | New York, NY, USA | White Plains, NY, USA | Atlanta, GA, USA | San Diego, CA, USA | Clearwater, FL, USA | Billings, MT, USA | Bend, OR, USA | Palm Beach Gardens, FL, USA | Kalispell, MT, USA | Golden Valley, MN, USA

Remote

Remote work is allowed, but some travel will be required.

Category
Business & Strategy (2)
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Requirements
  • Understanding of the insurance brokerage business with 5+ years of experience in Employee Health & Benefits
  • Strong communication and interpersonal skills
  • Proven critical thinking, analytical, and problem-solving skills
  • A knack for process improvement, specifically refining the efficiency, quality, and effectiveness of various workflows and procedures by deploying best practices
  • Strong organizational skills, with an ability to prioritize workload and balance multiple projects simultaneously, and demonstrated successful follow through on deliverables
  • 5+ years of experience in a client facing servicing and/or business process role
  • Experience working with agency management systems such as Applied Epic
  • Legal work authorization to work in the U.S. on a permanent and ongoing basis without the need for sponsorship now or in the future
Responsibilities
  • Participating in regional workgroups to discover and define requirements, redesign, and implement best-in class business process solutions, workflows and data standards
  • Document and maintain procedures, and other business process artifacts, to be used both in training and as an ongoing reference
  • Collaborate with national and regional resources and other stakeholders to identify problems and suggest solutions through developing creative and scalable ways to solve organizational challenges
Desired Qualifications
  • Experience working with client relationship (CRM) system such as Salesforce, Applied EPIC
  • Experience creating and maintaining procedure documentation

Company Size

N/A

Company Stage

N/A

Total Funding

N/A

Headquarters

N/A

Founded

N/A

INACTIVE