Full-Time

Senior Director – Enterprise Team Lead

Client Success

Confirmed live in the last 24 hours

Maven Clinic

Maven Clinic

501-1,000 employees

Virtual healthcare services for women and families

Consumer Goods

Compensation Overview

$165k - $235kAnnually

+ Bonus + Stock Options

Senior

New York, NY, USA

Required Skills
Sales
Requirements
  • 10+ years of experience in account management or client services role in digital health, healthcare, benefits or SaaS companies
  • Previous experience managing a team of direct reports
  • Experience scaling client service operations to support business growth and changing needs
  • Strong track record of high client satisfaction, growth and retention
  • Experience working in a cross-functional capacity
  • Strong verbal, written, and presentation skills
  • Strong leadership skills and effective problem-solving abilities
  • Strong analytical skills
  • Experience in working with the full lifecycle of customer success post sales
  • Willingness to travel for key client and internal strategy meetings
Responsibilities
  • Team leadership and management
  • Performance and growth
  • Optimization of Customer Lifecycle
  • Voice of the client
  • High-level client engagement

Maven Clinic stands out as an exemplary workplace due to its focus on improving healthcare for women and families with a pioneering virtual care model. The company's commitment to proactive interventions and personalized guidance contributes to better health outcomes and reduced costs, making it a leader in its field. Working at Maven Clinic offers a chance to be at the forefront of transforming healthcare delivery through advanced technology and thoughtful innovation.

Company Stage

Series E

Total Funding

$292.2M

Headquarters

New York, New York

Founded

2014

Growth & Insights
Headcount

6 month growth

3%

1 year growth

20%

2 year growth

45%

Benefits

Unlimited paid time off

14 weeks fully paid parental leave and return-to-work plan

Market-based compensation and equity

Medical, dental, and vision plans (100% covered options)

Free membership with One Medical

Free access to Maven, with credits for friends and family

401(k) match

Paid month-long sabbatical after 5 years