Full-Time

Outreach Manager

Employer Partnerships

Updated on 11/29/2024

Charlie Health

Charlie Health

1,001-5,000 employees

Online mental health treatment for youth

Healthcare

Compensation Overview

$60k - $70kAnnually

+ Performance-based bonus

Mid

Remote in USA

Category
Strategy Development
Business Development
Business & Strategy
Required Skills
Sales
Salesforce
Marketing
Requirements
  • Experience working with EAPs, HR teams, or corporate wellness programs
  • You have 3-4+ years proven sales experience - owning & overachieving KPIs is a plus
  • Ability to travel 50% of the time
  • Ability to build relationships, educate, and collaborate with EAP leaders and corporate partners
  • Strong interpersonal, relationship-building and listening skills, with a natural, consultative style
  • Strong project management skills, with a demonstrable ability to corral and manage details in a fast-paced, fluid environment
  • Experience with Microsoft Office/Teams and Salesforce
  • Must be fluent in English
Responsibilities
  • Develop and operationalize a go-to-market strategy specifically focused on Employee Assistance Programs and corporate partners
  • Create, build, and manage relationships with key EAP stakeholders, HR leaders, and benefits managers across priority markets
  • Travel to conduct educational meetings, presentations, and outreach activities aimed at raising awareness of Charlie Health’s mental health resources
  • Identify challenges in mental health access within corporate environments and collaborate with EAP providers to overcome barriers.
  • Design tailored outreach strategies to engage and support HR teams, wellness coordinators, and employee resource groups
  • Deepen Charlie Health’s penetration across existing EAP partnerships and collaborate on long-term initiatives
  • Attend and lead educational events, presentations, and outreach efforts for HR teams, corporate partners, and EAP providers to maintain engagement
  • Synthesize and share feedback from EAP partners and stakeholders to inform the company's marketing and product strategies
  • Work closely with internal teams, including marketing, product, client success, and legal, to achieve go-to-market goals in the EAP channel

Charlie Health offers online mental health treatment services specifically designed for young people. Their main product is a virtual Intensive Outpatient Program (IOP) that combines personalized care with peer support to promote long-term healing. Clients can start the program quickly, often within 24 hours, and have flexible scheduling options available throughout the week. The company operates on a business model where clients can pay for services out-of-pocket or through insurance, with an easy verification process for coverage. Charlie Health distinguishes itself from competitors by focusing on the youth demographic and demonstrating effectiveness, as over 90% of clients report improvements in their mental health symptoms, supported by annual outcomes reports and clinical research. The goal of Charlie Health is to provide accessible and effective mental health treatment to young individuals in need.

Company Stage

Seed

Total Funding

$826.8K

Headquarters

Bozeman, Montana

Founded

2020

Growth & Insights
Headcount

6 month growth

27%

1 year growth

58%

2 year growth

149%
Simplify Jobs

Simplify's Take

What believers are saying

  • Charlie Health's services have demonstrated significant efficacy, with over 90% of clients seeing improvements in severe mental health symptoms.
  • The company's rapid growth and strategic partnerships, such as with Memorial Hermann and Talkspace, indicate strong market validation and potential for further expansion.
  • The appointment of experienced leaders like Christine Ko as Chief People Officer suggests a strong focus on organizational growth and employee well-being.

What critics are saying

  • The telehealth market is highly competitive, with numerous players like Talkspace and Mantra Health potentially diluting Charlie Health's market share.
  • Dependence on insurance coverage for revenue could pose financial risks if reimbursement policies change or if clients face difficulties in verifying coverage.

What makes Charlie Health unique

  • Charlie Health's focus on high-acuity mental health care for young people sets it apart in the telehealth market, which often targets a broader demographic.
  • Their virtual Intensive Outpatient Program (IOP) offers rapid initiation within 24 hours, providing a level of accessibility and immediacy that is rare in the mental health sector.
  • Partnerships with major health systems like Memorial Hermann and inclusion in Talkspace's Behavioral Health Consortium enhance their credibility and expand their reach.

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