Executive Director @ ActioNet

DevOps & Infrastructure (2)
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DevOps & Infrastructure (2)

Description

The Director of Infrastructure and Engineering Operations serves as a senior technical leader responsible for overseeing the U.S. Census Bureau’s hybrid IT infrastructure, ensuring robust operational performance across on-premises and cloud environments. This role leads infrastructure engineering, operational execution, and service continuity to support mission-critical systems and applications during the agency's transition to secure native cloud services. The Director will collaborate cross-functionally with engineering, cloud, and security teams to implement scalable, automated, and resilient solutions that align with enterprise architecture and modernization initiatives under the Census Acceleration to Secure Cloud (CASC) framework.

Duties and Responsibilities:

Direct enterprise infrastructure engineering design and implementation to support operational requirements and scalability.
Oversee daily operations across data centers, ensuring service availability and resolving incidents promptly.
Lead engineering validation of hardware/software solutions that enhance system performance and reliability.
Ensure operational readiness of cloud deployments aligned to hybrid and multi-cloud strategies.
Implement and manage automation and monitoring frameworks for proactive infrastructure management.
Develop, review, and maintain operational documentation, including diagrams, workflows, and runbooks.
Conduct capacity planning and performance evaluations to anticipate and address infrastructure demands.
Establish and enforce operational policies and best practices for uptime, resilience, and compliance.
Integrate AI/ML-based solutions for predictive maintenance and anomaly detection.
Collaborate with security teams to ensure Zero Trust Architecture principles are implemented across platforms.
Guide staff training and development in operational excellence and infrastructure technologies.
Facilitate cross-functional collaboration between on-premises and cloud teams to optimize hybrid operations.

Basic Qualifications (Required):

Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related field.
10+ years of experience in infrastructure operations, systems engineering, or related IT leadership roles.
Demonstrated experience managing hybrid cloud and on-premises infrastructure environments.
Expertise in operational management of critical IT services, including server, storage, networking, and virtualization.
Experience with cloud platforms (AWS, Azure) and infrastructure automation tools (e.g., Terraform, Ansible).
Proven ability to lead technical teams in 24/7 operational environments.
Strong knowledge of incident, change, and configuration management processes (ITIL framework).
U.S. Citizenship and ability to obtain and maintain a public trust clearance.

Preferred Qualifications:

Master’s degree in a related field.
Professional certifications such as AWS Certified Solutions Architect, Azure Administrator, or ITIL.
Experience with container orchestration (e.g., Kubernetes) and microservices architecture.
Familiarity with enterprise monitoring platforms and observability solutions.
Prior experience supporting federal agencies or within the public sector.
Understanding of NIST security controls, RMF compliance, and Zero Trust frameworks.

ActioNet is a CMMI-DEV Level 4, CMMI-SVC Level 4, ISO 20000, ISO 27001, ISO 9001, HDI-certified, woman-owned IT Solutions Provider with strong qualifications and expertise in Agile Software Engineering, Cloud Solutions, Cyber Security and IT Managed Services. With 26+ years of stellar past performance, ActioNet is the premier Trusted Innogrator!

Core Capabilities:

Advanced and Managed IT Services
Agile Software Development
DevSecOps
Cybersecurity
Health IT
C4ISR & SIGINT
Data Center Engineering & Operations
Engineering & Installation

Why ActioNet?

At ActioNet, our Passion for Quality is at the heart of everything we do:

Commitment to Employees: We are committed to making ActioNet a great place to work and continue to invest in our ActioNeters.
Commitment to Customers: We are committed to our customers by driving and sustaining Service Delivery Excellence.
Commitment to Community: We are committed to giving back to our community, helping others, and making the world a better place for our next generation.

ActioNet is proud to be named a Top Workplace for the twelfth year in a row (2014 - 2025). We have a 98% customer retention rate. We are passionate about the inspirational missions of our customers, and we entrust our employees and teams to deliver exceptional performance to enable the safety, security, health, and well-being of our nation.

What's in It For You?

As an ActioNeter, you get to be part of an exceptional team and a corporate culture that nurtures mutual success for our customers, employees, and communities. We give you the tools to be successful; all you need to do is bring your best ideas, your energy, and a desire to develop your skills, experience, and career. Are you ready to make a difference?

ActioNet is an equal-opportunity employer and values inclusion at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Full-Time Employees are eligible to participate in our ActioNet’s Benefits Program:

Medical Insurance
Vision Insurance
Dental Insurance
Life and AD&D Insurance
401(k) Savings Plan
Education and Professional Training
Flexible Spending Accounts (FSA)
Employee Referral and Merit Recognition Programs
Employee Assistance and Identity Theft Protection
Paid Holidays: 11 per year
Paid Time Off (PTO)
Disability Insurance

ActioNet is an equal opportunity employer and value inclusion at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

********Direct Applicants, only. No Agencies, No third-party recruiters, please********

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