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Full-Time

Automotive Service Technician/Adjuster

Birmingham AL

Confirmed live in the last 24 hours

Protective Life

Protective Life

1,001-5,000 employees

Provides financial planning and life insurance services

Fintech
Financial Services

Compensation Overview

$50k - $55kAnnually

+ Annual Incentive

Mid

Birmingham, AL, USA

Category
Asset Management
Insurance
Finance & Banking
Required Skills
Communications
Word/Pages/Docs
Requirements
  • Must have 2+ years of experience in an Automotive Service environment as an Automotive Technician or Service Advisor.
  • Must have strong communication skills, attention to detail, and multitasking skills to effectively interpret the customer needs and provide resolution.
  • Must have the ability to work in a fast-paced environment, as well as the ability to identify and remove obstacles to ensure efficient workflow.
  • Must be proficient with computers and applications, i.e. MS Word, Excel, etc. as well as the ability to work with multiple systems in a fast-paced environment.
  • Minimum of a high school diploma
Responsibilities
  • Deliver engaging and professional service on phone inquiries while providing information regarding claim processing and coverage.
  • Authorize claims and answer a high volume of inbound calls.
  • Process and complete all paperwork according to established procedures.
  • Other Job Duties as assigned.

Protective Life provides financial planning and life insurance services aimed at individuals and businesses. The company offers a variety of products, including life insurance policies and retirement planning guides, to help clients secure their financial future. Their services are designed to assist financial advisors, insurance agents, and individual clients in protecting assets and planning for retirement. Protective Life operates through both business-to-business (B2B) and business-to-consumer (B2C) models, partnering with financial professionals while also reaching out directly to clients via their online platform. What sets Protective Life apart from competitors is their focus on excellent customer service and the provision of educational resources, which empower clients and advisors to make informed financial decisions. The company's goal is to help clients achieve financial security through comprehensive solutions and support.

Company Stage

M&A

Total Funding

N/A

Headquarters

Birmingham, Alabama

Founded

1842

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Simplify's Take

What believers are saying

  • Recent acquisitions, such as ShelterPoint, expand Protective Life's service offerings and market reach, potentially leading to significant growth.
  • The launch of new products like the advisory variable universal life product on FireLight demonstrates the company's commitment to innovation and adapting to market needs.
  • The appointment of experienced leaders to the board and executive team, such as Dom Lebel as Chief Risk Officer, strengthens the company's strategic direction and risk management capabilities.

What critics are saying

  • The integration of newly acquired companies like ShelterPoint may present operational challenges and cultural integration issues.
  • The competitive landscape in the financial services and insurance sectors is intense, requiring continuous innovation and differentiation to maintain market position.

What makes Protective Life unique

  • Protective Life's dual B2B and B2C model allows it to effectively reach both financial advisors and individual clients, unlike competitors who may focus on only one segment.
  • The company's strong emphasis on customer service and educational resources sets it apart in the financial services market, providing clients with the tools and knowledge to make informed decisions.
  • Protective Life's integration with platforms like FireLight for digital sales and submission processes enhances its operational efficiency and ease of use for distributors.