Facebook pixel

Associate Researcher
UX/Consumer Insights
Confirmed live in the last 24 hours
Culver City, CA, USA
Experience Level
Desired Skills
Data Analysis
Data Science
UI/UX Design
Quality Assurance (QA)
  • Must love mobile games, particularly casual genres including Match-3, bubble shooter, and narrative; some interest in mid-core genres including RPG puzzles, strategy RPGs, and geolocation based games
  • One or more years experience in UX or consumer insights research, preferably in the gaming space
  • Expertise and training in research design, understanding of a wide range of qualitative and quantitative methodologies (e.g. surveys, playtesting, competitive analyses, usability studies, expert review, questionnaire development and analysis, etc.)
  • Ability to effectively create screening criteria, recruit research participants, build rapport with a wide range of players, and moderate playtesting sessions
  • Excellent written and oral communication skills
  • Self-starter with passion, energy, enthusiasm to drive results and affect meaningful change
  • Strong attention to detail, written and oral communications skills
  • A team player, who thrives on working collaboratively, inspiring others and bringing out the best in the wider team
  • Flexibility in a fast-paced, undefined environment
  • Strong knowledge of Microsoft Office, particularly Excel
  • Support senior researchers with quantitative and qualitative research initiatives across our portfolio of mobile games
  • Set up and manage our remote testing platforms
  • Lead recruiting initiatives for playtesting
  • Help program and QA surveys prior to launch
  • Moderate interviews and focus groups
  • Assist with the design and execution of research projects using a number of methods - including but not limited to surveys, playtesting, interviews, concept testing, usability testing, longitudinal studies, and player journey mapping
  • Assist with data cleaning, report crafting, and the presentation/distribution of findings and results with stakeholders
  • By the end of the first year, lead end-to-end basic qualitative and quantitative research projects independently
  • Support and lead projects for our insight community of VIP players to gain agile and ongoing player feedback with our highly engaged players
  • Help maintain our internal database of playtesters for in-house and remote playtesting
  • Promote research best practices and evidence-based decision-making throughout Jam City game teams
  • Take initiative to stay current with industry trends and best practices in the mobile games industry and in the games user research industry
Desired Qualifications
  • Experience with survey tools such as Qualtrics or Alchemer
  • Familiarity with mobile game mechanics is a plus
  • SAS, R, SPSS, Tableau and/or other analytics software packages a plus
  • Previous experience working with data science and analytics teams a plus
  • Experience creating and maintain recruiting databases for playtesting
  • Experience with remote testing software
Jam City

501-1,000 employees

Mobile entertainment
Company Overview
Jam City's mission is to combine the best creative talent in the world with our proprietary tech platform to create the deepest, richest, and most engaging mobile experiences for their players.
  • Medical
  • Dental
  • Vision
  • Concierge
  • Paid Leave
  • Community
  • Kin Care
  • Life Insurance
  • 401(k)
  • Unlimited PTO
  • Paid Sick Time
  • ERGs & STaff
  • Wellbeing Programs
  • Volunteer & Charity
  • Casual Dress
  • Company Events
  • Dog-Friendly Offices
Company Core Values
  • Love The Player, Love The Game
  • Focus on the Magic
  • Focus On The Magic & The Measured
  • Promote Diversity & Inclusion
  • Promote Diversity & Inclusivity
  • Recognize,Teach, & Pursue Excellence
  • Recognize,Teach, & Pursue Excellence
  • Love What You Do