About SimpliSafe

We’re a high-tech home security company that’s passionate about protecting the life you’ve built. So, we’ve created a culture here that cares just as deeply about the career you’re building. Ours is a no-ego culture of collaboration and innovation where those seeking their next challenge can find big opportunities, and make a huge impact on the lives of all those that we protect. We don’t just want you to work here. We want you to grow and thrive here.

Why are we hiring?

Well, we’re growing and thriving. So, we need smart, talented, and humble people who share our values to join us as we relentlessly pursue our goal of ensuring everyone feels safe in their own home.

Job Description

Come join SimpliSafe’s Transformation Office (TMO)! We leverage innovative ways to orchestrate strategic initiatives and catalyze the transformation of SimpliSafe’s organizational scaling. Our TMO is responsible for partnering with the Chief of Staff and Executive Leadership to define and govern company OKRs that drive our mission, vision and strategy. Come join us on this incredible journey!

What You’ll Do:

• This role will collaborate with multiple teams across Engineering, Operations, Information Technology, Finance, Legal, People, Marketing, and Customer Experience to collectively establish and ensure effective and efficient process design and execution
• You will partner with senior leadership and the business to drive innovation, create structure, and enable teams to achieve our transformation goals
• You will use your influence as a change agent to innovate, optimize and scale Transformation Office and the SimpliSafe PM Community processes
• Partner closely to define opportunities & business benefits, orchestrate delivery plans and measure business outcomes
• Provide strategic direction while ensuring a high level of standardization and minimization of local variants throughout project execution
• Lead and/or project manage transformation and continuous improvement projects that lead to standardized processes, improved accuracy and efficiency, reduced operating costs
• Wear multiple hats and ability to handle multiple strategic and operational projects
• Strategic perspective: Understanding of Business strategy, how the vision links to the transformation program, specific workstreams/initiatives; Ability to forecast predictive performance of workstreams/initiatives and suggest interventions

What You’ll Bring:

• Demonstrated experience in project and program management implementing large-scale Transformation initiatives, using leading practices and industry standards to drive strategic initiatives that deliver to our company OKRs.
• Prior experiences: Has led sizable programs and/or projects successfully from conceptualization to planning to execution & benefits delivery
• Demonstrated ability to build strong working relationships, engaging with multiple levels of leadership to influence and affect change across other teams and senior management in a matrix organization
• Ability to Work independently in a fast-paced and high-growth environment, resourceful in achieving success in the face of ambiguity while prioritizing multiple responsibilities
• Continuous Improvement approach: Identify process and control gaps and champion improvement initiatives through Process Improvement
• Demonstrated success creating productive tension: Willing to challenge status quo and challenge/push/hold accountable the Strategic Initiative Leads
• Demonstrated ability to work horizontally: Comfortable working across silos in the organization with other workstream owners in managing interdependent complexities and mitigating roadblocks; skilled at building the bridges across silos for cross-functional orchestration and cohesive deliveries.
• Comfortable with uncertainty and willingness to try new things

What Values You’ll Share:

• Customer Obsessed - Building deep empathy for customers and developing strong, long-term relationships with them.
• Aim High - Always challenging oneself and others to raise the bar.
• No Ego - “no job too small” attitude, and open, inclusive and humble style.
• One Team - highly collaborative approach to achieving success.
• Lift As We Climb - A track record of investing in developing others and helping others succeed.
• Lean & Nimble - working with agility and efficiency to experiment in an often-ambiguous environment.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.  Likewise, we are committed to full support of qualified individuals in hiring and employment. In keeping with this commitment, we will work with qualified individuals with disabilities to assess whether a reasonable accommodation may be provided to perform the essential functions of their role, absent undue hardship. If a reasonable accommodation may be needed to fully participate in the job application or interview process, to perform the essential functions of a position, or to receive other benefits and privileges of employment, please contact [email protected].