Full-Time
RMA Coordinator
Super Micro Computer
5,001-10,000 employees
Modular, energy-efficient server hardware solutions
Compensation Overview
$23 - $28/hr
San Jose, CA, USA
In Person
Regular in-office attendance during standard working hours is required.
Associate's
 Operations & Logistics (2) |
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- A minimum of an Associate of Arts degree or equivalent working experience is preferred.
- At least 3 years of experience in the electronics or computer industry as an RMA coordinator is preferred.
- Proficiency with Microsoft Office is required.
- Strong written communication, interpersonal communication, and organizational skills are required.
- Detail orientation, effective time management, multitasking, and decision-making ability are required.
- Handle defective parts and work with vendors through the return merchandise authorization process.
- Coordinate packaging and shipping for incoming and outgoing power supplies.
- Manage power supplies and related products for vendor return.
- Transfer physical inventory between departments and manage inventory.
- Coordinate incoming and outgoing parts and close open issues.
- Follow up on outstanding return merchandise authorization inventory with vendors for callback actions.
- Work with vendors on special parts requests, failure analysis reports, and feedback for urgent cases.
- Handle day-to-day return merchandise authorization receiving activities.
- Process return merchandise authorizations in a timely manner to meet service agreements.
- Maintain daily productivity, workflow, and open-issue reports.
- Assist Customer Service with return merchandise authorization authorization processing as needed.
- Work with Operations, Customer Service, Technical Support, Quality, and Engineering as required.
- Maintain, review, and update process documentation regularly and create new documents as required.
- Review current processes regularly and implement new processes as required.
- A minimum of an Associate of Arts degree or equivalent working experience.
- At least 3 years of experience in the electronics or computer industry as an RMA coordinator.
Super Micro Computer designs and sells high-performance, energy-efficient server hardware and related software and services for data centers, cloud services, AI, 5G, and edge computing. Its Building Block Solutions offer configurable servers, storage, motherboards, and chassis built from common components, so customers can assemble workload-optimized configurations for rapid deployment. The company emphasizes green computing and power efficiency, using modular components to speed customization and time-to-market compared with competitors. Its goal is to help customers deploy powerful, reliable computing infrastructure with lower energy use and simpler procurement through direct sales and a broad network of distributors and resellers.
Company Size
5,001-10,000
Company Stage
IPO
Headquarters
San Jose, California
Founded
1993
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Simplify's Take
What believers are saying
- Reuters reported August 11, 2026 revenue reached $11.12 billion and orders topped $60 billion.
- Tamil Nadu signed Supermicro's Chennai manufacturing pact on August 13, 2026, expanding India capacity.
- The August 20, 2026 internal probe found no senior-management knowledge and reliable financial statements.
What critics are saying
- Taiwan prosecutors detained Supermicro staff in July 2026 over alleged illegal China exports.
- March 2026 DOJ charges and the co-founder scandal keep export-compliance and disclosure scrutiny intense.
- Any customer or regulator freeze on Nvidia-linked shipments would threaten Supermicro's AI backlog immediately.
What makes Super Micro Computer unique
- Supermicro's building-block server design speeds AI rack customization faster than Dell or HPE.
- Its vertically integrated liquid-cooled racks target 150kW to 500kW deployments, not commodity servers.
- Fiscal 2027 guidance of $65 billion-$72 billion shows unmatched AI infrastructure scale.
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Growth & Insights and Company News
6 month growth
↑ 19%1 year growth
↑ 19%2 year growth
↑ 19%Nebius and Super Micro Computer are competing for investor attention in AI infrastructure. Nebius operates an AI cloud platform serving developers and enterprises, whilst Super Micro supplies servers, cooling systems and data centre solutions for large-scale AI deployments. Nebius is experiencing explosive growth from a smaller base. Second-quarter revenue surged 454% year over year to $582 million, with annualised run-rate revenue hitting $3 billion. The company closed four deals averaging over $1 billion each and holds a $40 billion contracted backlog. Super Micro operates at much larger scale with tens of billions in annual revenues and substantial order backlog. The companies present different risk-reward profiles: Nebius offers higher growth potential but greater execution risk, whilst Super Micro provides more established operations with steadier growth trajectories.
Supermicro has completed an independent investigation into a March 2026 indictment of three individuals formerly associated with the company for alleged export-control violations. The company was not named as a defendant or accused of wrongdoing. The investigation, led by independent board members and conducted by Munger, Tolles & Olson LLP with AlixPartners, found no evidence that current senior management knew of the alleged diversion scheme. It also found no evidence the company directly sold export-controlled products to restricted parties or that financial statements were unreliable. Supermicro took personnel actions against employees in sales, technical support, and business development for policy violations. The board has adopted recommendations to enhance its export compliance programme. The company continues cooperating with government authorities.
Supermicro to establish first India AI server manufacturing facility in Chennai. US-based server and AI infrastructure company Super Micro Computer (Supermicro) is set to strengthen its presence in India with plans to establish its first manufacturing facility in the country. The company has committed an investment of ₹477 crore to set up an AI server manufacturing facility in Chennai, Tamil Nadu. The investment was announced as part of the state's recent investment initiatives, with Supermicro signing a Memorandum of Understanding (MoU) with the Tamil Nadu government. The planned facility comes at a time when demand for AI servers, high-performance computing infrastructure and data centre technologies is expanding rapidly in India. Supermicro is a major supplier of server and AI infrastructure solutions, and its decision to establish local manufacturing highlights the growing importance of India as a market for AI infrastructure. Chennai strengthens its position as an AI infrastructure hub. The new facility will add to Chennai's expanding technology and data centre ecosystem. The city has emerged as an important location for data centres, cloud infrastructure and electronics manufacturing, supported by its established industrial base and connectivity infrastructure. Supermicro's investment is also aligned with India's broader push towards local manufacturing and the development of domestic digital infrastructure. Local production of AI servers could help shorten supply chains, improve deployment timelines and support customers operating large-scale computing infrastructure in India. The move follows growing interest from global technology companies in establishing manufacturing and infrastructure operations in the country. Earlier in 2026, Supermicro had been reported to be evaluating India as a potential location for server manufacturing amid increasing demand for AI infrastructure. Growing demand for AI computing infrastructure. India's expanding AI ecosystem is driving demand for high-performance servers, GPUs, networking equipment and data centre infrastructure. Supermicro has already secured a significant AI infrastructure supply arrangement in India with Gorilla Technology, valued at approximately US$2 billion, supporting the Yotta AI infrastructure project. The Chennai investment therefore comes as part of a wider shift toward building AI infrastructure closer to major markets. Local manufacturing could enable Supermicro to serve hyperscalers, cloud providers, enterprises and government-led digital infrastructure programmes more efficiently. The company's ₹477 crore commitment also contributes to Tamil Nadu's broader investment drive. During its recent investment conclave, the state signed agreements across electronics, data centres, automotive, engineering and other sectors, attracting substantial domestic and overseas investment commitments. With AI adoption accelerating across industries, Supermicro's Chennai facility could become an important addition to India's growing AI server and data centre manufacturing ecosystem, while reinforcing Tamil Nadu's position as a strategic destination for advanced technology investments.
nVent Electric and Super Micro Computer are competing in the AI data center infrastructure market, with both companies offering liquid cooling solutions. nVent focuses on electrical enclosures, connections and protection products, whilst Super Micro provides integrated AI rack-scale systems. nVent expects data centre sales to exceed $2 billion in 2026, more than double 2025 levels, driven by AI infrastructure demand. The company ended the second quarter with a $2.5 billion backlog and plans to spend approximately $130 million on capital expenditures in 2026, representing a 40% year-over-year increase. The company recently opened its Blaine facility in Minnesota, doubling liquid-cooling capacity, and announced a second facility expected to open in the first half of 2027. nVent serves hyperscalers, neo-clouds and multi-tenant data centres across its infrastructure vertical.
Super Micro reported second-quarter results that missed Wall Street's revenue expectations but exceeded earnings forecasts. The company posted revenue of $11.12 billion, below estimates of $11.55 billion, representing 93.2% year-on-year growth. Adjusted earnings per share reached $1.70, significantly beating analyst estimates of $0.96. Adjusted EBITDA came in at $1.61 billion, well above the $760.6 million forecast. CEO Charles Liang attributed the performance to strong demand for AI and data centre solutions, noting a strategic shift toward total data centre building block solutions. Operating margin expanded to 13.4%, up from 4% in the prior-year quarter. For the third quarter, Super Micro guided revenue to $15 billion at the midpoint, above analyst estimates of $11.84 billion.