Sr Quality Assurance Engineer I @ Axon

Join Axon and be a Force for Good.

At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.

Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Your Impact

We are seeking a highly skilled and motivated QA Analyst to join our team. The ideal candidate will have the ability to collaborate effectively with application development teams while facilitating and assisting end users with test planning and execution. The role requires hands-on test execution experience, as well as a deep understanding of QA best practices and methodologies. Experience with Salesforce and D365 applications is a significant advantage.

What You’ll Do

Location: This role does require you to be based out of any of our main R&D US Based Hubs (Scottsdale, AZ OR Boston, MA, OR Seattle, WA, OR Atlanta, GA)
Reports to: Principal Program Manager
Direct Reports: N/A

Key Responsibilities:

Collaboration with Development Teams

Work closely with application development teams to understand business requirements, technical designs, and workflows.
Participate in design reviews to provide feedback from a QA perspective.
Identify potential risks and ensure quality standards are integrated throughout the development process.

End-User Engagement

Facilitate and assist end users in developing and executing test plans and test cases.
Empathize with the end users to better understand the end to end business process including all manual processes to assist in development and execution of a comprehensive test plan/scenario/cases and scripts.
Provide guidance on testing strategies and best practices to ensure comprehensive test coverage.
Act as a liaison between technical teams and end users to address concerns and gather feedback.

Test Planning and Execution

Develop end-to-end test planning including execution of test cases, scripts, and scenarios for manual and automated testing.
Ability to balance testing and Risk Management
Perform functional, regression, integration, and facilitate user acceptance testing.
Track, document, and report on testing progress and defects using appropriate tools.

Quality Assurance Best Practices

Ensure adherence to QA standards and practices across all stages of the SDLC.
Provide thought leadership on process improvements
Collaborate with teams to define and improve testing processes.
Participate in root cause analysis of defects to identify areas for improvement.

Tools and Technology

Utilize testing tools for tracking, reporting, and automation as needed.
Demonstrate proficiency with QA tools and methodologies, including those used in Salesforce and D365 environments.
Stay current with emerging tools and techniques to enhance QA processes.

What You Bring

Qualifications

Bachelor’s degree in computer science, Information Technology, or related field, or equivalent experience.
Minimum 5-7 years of experience in software quality assurance, with a focus on test planning and execution.
Strong hands-on experience with manual testing; automation experience is a plus.
Proven ability to engage with both technical teams and non-technical end users.
Experience in testing with ERP and integrations.
Proficiency in testing tools and platforms (e.g., JIRA, Azure DevOps, TestRail).
Excellent problem-solving, communication, and interpersonal skills.
Detail-oriented with a strong commitment to delivering high-quality results.

Preferred Skills:

Familiarity with Salesforce and D365 applications is highly preferred.
Experience with Agile and DevOps methodologies.
Familiarity with performance testing tools.

Benefits that Benefit You

Competitive salary and 401k with employer match
Discretionary paid time off
Paid parental leave for all
Medical, Dental, Vision plans
Fitness Programs
Emotional & Mental Wellness support
Learning & Development programs
And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

The Pay: Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The starting base pay for this role is between USD 93,500 in the lowest geographic market and USD 126,500 in the highest geographic market. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit www.axon.com/careers/benefits.

Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.

Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Important Notes

The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.

Some roles may also require legal eligibility to work in a firearms environment.

Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.

We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email [email protected]. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.

Sr Quality Assurance Engineer I

Axon

Compensation Overview

Join Axon and be a Force for Good.

Your Impact

What You’ll Do

Key Responsibilities:

What You Bring

Benefits that Benefit You

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