Case Worker

• Permanent | 38 Hours per week
• $81903 to $86066 per annum plus super plus Not for Profit salary packaging
• Salary dependent on qualifications and experience
• Location: Broken Hill NSW 2880
• Make a meaningful difference to the lives of Australians in need!

Life at Mission Australia 

When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we advocate for a fairer Australia, to meet the growing needs of people across the country. Together we’re building hope and possibility for all.

Find out more about us and our purpose.

Your Opportunity

Every young person deserves to feel safe, supported and connected. In the far west of New South Wales, some children and young people face homelessness, family breakdown and uncertainty at a critical stage of their lives.

As a Case Worker with Mission Australia’s Homeless Youth Assistance Program (HYAP), you will walk alongside young people aged 12 to 15, helping them reconnect with family, culture and community, or transition to safe and sustainable long-term accommodation where needed. Our Case Workers support young people to develop age-appropriate living skills, positively engage in education or training and to strengthen connections with family and wider support networks.

Based in Broken Hill, this permanent role provides a unique opportunity to make a lasting difference for vulnerable young people, with a strong focus on supporting Aboriginal children and young people who are homeless or at risk of homelessness across the Western NSW region.

Key responsibilities will include:

• Responding to referrals and completing screening and intake with young people.
• Supporting the accommodation needs of clients who enter the service.
• Working with clients to create individualised case plans and coordinating referrals to services.
• Providing ongoing case management to clients to achieve identified goals.
• Develop and maintain relationships with internal and external stakeholders & service partners, both government and non-government
• Complete a range of other administrative duties for the efficient running of the service.

Requirements for Success

• Relevant Qualification and / or relevant experience in the human services industry.
• Knowledge and experience working with client issues relating to homelessness including domestic violence, substance abuse, mental health etc.
• Computer literate in a windows environment.
• Demonstrated ability to work effectively as part of a team.
• First Aid Certificate or willingness to obtain.
• Current NSW Driver’s License.

Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people.

Your benefits

To ensure our employees feel valued, empowered, and celebrated, we provide a range of employee benefits including:

• Rewarding work – every day you know you’re making a real difference
• Not-for-profit salary packaging, reducing your tax (details via AccessPay)
• Free external, confidential counselling and access to chaplaincy support
• Volunteering opportunities 
• Opportunity to purchase additional annual leave
• Extra leave including: Mission Australia Thank You Day & Work Anniversary Day off

Our culture  

Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.  

We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve.

We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you’re skilled and actively support our purpose and values, you would be welcome at Mission Australia.

If you live with disability and require support to submit your application, please email [email protected] or visit our Careers page for additional contact details.

We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander. For culturally safe support or assistance with your application, please contact us at [email protected]  

Find out more about a career with Mission Australia. 

How to apply

Click ‘Apply’ and send your application today!

As a committed Circle Back Initiative employer, we will respond to your application.

Applications are shortlisted as they are received. Please apply as soon as possible to be considered. Thank you.