Part-Time
Veterinary Receptionist
Posted on 5/5/2026
Innovetive Petcare
51-200 employees
Operational support for veterinary practices
Compensation Overview
$18 - $22/hr
Doral, FL, USA
In Person
 Administrative & Executive Assistance (2) |
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- Minimum 1 year of experience in a veterinary clinic, animal hospital, or medical office setting
- Prior client-facing experience in a veterinary clinic, animal hospital, or healthcare setting is required
- Weekend and holiday availability is required
- Must have flexibility to support evenings, weekends, and holidays
- This is not an entry-level role
- Strong communication and customer service skills are required
- Compensation range is 18.0 to 22.0 USD per hour (note: compensation is not a requirement but provided as context; may omit)
- Greet clients and patients warmly in a professional, compassionate manner
- Answer phones, schedule appointments, and manage client communications
- Maintain accurate electronic medical records using veterinary software
- Clearly explain services, treatment plans, and billing information
- Provide empathetic support to clients during routine and urgent visits
- Manage check-in/check-out, invoicing, and payment processing
- Assist with preparing and processing prescriptions under Doctor of Veterinary Medicine supervision
- Accurately label, fill, and dispense medications following safety protocols
- Maintain proper documentation, inventory, and storage of medications
- Communicate medication instructions as directed by the veterinarian
- Support compliance with veterinary pharmacy standards and regulations
- Prioritize and manage tasks in a fast-paced environment
- Experience with veterinary practice management software is preferred
- Familiarity with veterinary terminology and basic pet care practices is preferred
- Ability to remain composed and effective in high-volume or emergency situations is preferred
- Weekend and holiday availability is required
- Bilingual English/Spanish is preferred
- Experience with veterinary practice management software (e.g., Cornerstone, AVImark, ezyVet) is preferred
- Familiarity with veterinary terminology and basic pet care practices is preferred
- Ability to remain composed and effective in high-volume or emergency situations is preferred
Innovetive Petcare partners with veterinary practices to support their growth and professional development. It handles day-to-day business operations so veterinary teams can focus on delivering high-quality medical care to pets and owners. The company works by forming partnerships with practices, providing operational support, education, and staff development, and earning revenue from these partnerships and services offered. What sets Innovetive Petcare apart is its emphasis on local, community-focused relationships and ongoing professional development and workplace culture, rather than just services. The company’s goal is to help veterinary practices grow sustainably while improving patient care and creating fulfilling workplaces.
Company Size
51-200
Company Stage
N/A
Total Funding
N/A
Headquarters
Austin, Texas
Founded
2014
Simplify's Take
What believers are saying
- Operational support lets veterinarians focus on medicine and patient care.[5][1]
- Continuous education and benefits support hiring, retention, and hospital growth.[1][6]
- Add-on acquisitions can expand the platform across Texas, Connecticut, and beyond.[7][1]
What critics are saying
- Debt financing increases pressure to keep buying clinics for growth.[4]
- Integration failures across new hospitals can raise turnover and damage service quality.[1][5]
- Local clinics can resist roll-ups, limiting partnership-led expansion in key states.[2][5]
What makes Innovetive Petcare unique
- Owns veterinary hospitals across 15 states with centralized business support.[7]
- Handles HR, payroll, benefits, marketing, training, and operational support.[5][7]
- Emphasizes full medical autonomy, local identity, and community-focused partnerships.[5][2]
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Benefits
Flexible Work Hours
Professional Development Budget
Training Programs
Tuition Reimbursement
Mentorship Program
Growth & Insights and Company News
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