Full-Time
Bank Manager
Updated on 7/12/2026
Bank of Montreal
10,001+ employees
Personal, business banking and capital markets
Compensation Overview
$57.5k - $106.5k/yr
Highlands Ranch, CO, USA
In Person
 Business & Strategy (1) |
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People at Bank of Montreal
People at Bank of Montreal who can refer or advise you
- Typically between 4 - 6 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
- In-depth knowledge of retail banking products and services.
- Advanced knowledge of competitive marketplace and trends in product offerings.
- Working knowledge of branch operational processes and policies.
- Working knowledge of branch technologies, processes, and performance metrics.
- Working knowledge of applicable regulations, audit standards, and related policies, procedures, and directives.
- Technical proficiency gained through education and/or business experience.
- Verbal & written communication skills - In-depth.
- Collaboration & team skills - In-depth.
- Analytical and problem solving skills - In-depth.
- Influence skills - In-depth.
- Data driven decision making - In-depth.
- Guides, directs, and coaches employees to deliver exceptional service to BMO customers and prospects.
- Understands the needs of BMO customers or prospects to provide sales and service in the best interests of the customer.
- Advises customers on products and strategies that meet their financial objectives.
- Identifies and makes referrals to other business groups.
- Supports sales and customer service activities to meet strategic customer experience and profitability goals in compliance with legal and regulatory requirements and the Bank’s policies and processes.
- Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.
- Ensures alignment between values and behaviour that fosters diversity and inclusion.
- Regularly connects work to BMO's purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.
- Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.
- Attracts, retains, and enables the career development of top talent.
- Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.
- Develops and executes a branch business plan to maximize business growth and wallet share and achieve customer retention and acquisition objectives.
- Contributes to the achievement of business objectives by conducting sales calls, establishing a personal referral network, and other business development activities.
- Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice in the best interests of the customer.
- Conducts cold calls to prospective customers to develop new customer relationships.
- Develops and maintains a network in the community to enhance the Bank’s visibility and builds a strong referral source for new potential business.
- Supports the Bank’s community involvement and participates in community activities.
- Maintains a high-touch relationship with key branch customers and prospects within the market.
- Resolves customer related issues using knowledge of bank services, products, and processes.
- Fulfills sales and service activities for the customer in accordance with approved procedures.
- Builds the business plan for the branch.
- Influences and negotiates to achieve business objectives.
- Identifies emerging issues and trends to inform decision-making.
- Implements, reviews, and revises work plans.
- Helps determine business priorities and best sequence for execution of business/group strategy.
- Conducts independent analysis and assessment to resolve strategic issues.
- Ensures alignment between stakeholders.
- Establishes relationships with business partners (e.g. CDC, MasterCard, Symcor, etc.) to maintain knowledge of interdependent systems and related policies and procedures.
- Monitors sales and service performance against plan to identify gaps, issues, and best practices, and develop and implement action plans that close performance gaps and resolve issues.
- Breaks down strategic problems, and analyses data and information to provide insights and recommendations.
- Communicates goals, plans, and assignments to achieve financial and customer service goals.
- Leads the implementation of new programs, products and processes within the branch.
- Coordinates the implementation of national and regional sales and service initiatives.
- Monitors the service request and problem resolution processes for adherence to national standards.
- Provides technical training and support to branch employees to maintain operational and sales effectiveness and recommends improvements.
- Plans and controls unit operating expenses in accordance with forecasts.
- Manages transactional outcomes for customer calls or defers to appropriate internal business groups.
- Resolves complex or unresolved customer situations or escalates to the next higher manager for resolution.
- Maintains current knowledge of personal banking and credit card industries, practices, and trends and integrates into customer conversations.
- Builds effective relationships with internal/external stakeholders.
- Maintains the confidentiality of customer and Bank information.
- Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
- Complies with all legal and regulatory requirements for the jurisdiction.
- Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.
- Exercises judgment to identify, diagnose, and solve problems within given rules.
- Works independently on a range of complex tasks, which may include unique situations.
- Broader work or accountabilities may be assigned as needed.
- Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.
- Previous supervisory or management experience - preferred.
Bank of Montreal (BMO) is a diversified financial services provider offering personal, business, and commercial banking, along with capital markets and wealth management, across Canada and the United States. Individuals use personal banking for everyday needs and loans, households can obtain mortgages and credit products, and businesses access commercial loans, treasury/cash management, and industry-specific advice. In capital markets, BMO assists clients with raising capital, trading, and research, while wealth management delivers investment strategies and asset management for portfolios. The company aims to help clients manage and grow their money through a full range of financial services for individuals, small businesses, large corporations, and public sector entities in North America.
Company Size
10,001+
Company Stage
IPO
Headquarters
Toronto, Canada
Founded
1988
People at Bank of Montreal
People at Bank of Montreal who can refer or advise you
Simplify's Take
What believers are saying
- DollarGPS app launched June 4, 2026 provides 30-year wealth projections using government-level asset-liability modeling for personal banking growth
- BMO's U.S. commercial banking expansion post-Bank of the West acquisition drives disciplined risk funding and 15-18% return on equity targets
- Cross-referral strategy into wealth management leverages 13 million customers for affluent and private-wealth referrals across Canada and U.S.
What critics are saying
- USMSA trade renegotiation failure exposes BMO's $90B+ U.S. commercial loan book to tariff-driven defaults with 40-55% probability in 6-12 months
- Canadian commercial real estate cooling forces 20% price correction, triggering $26M+ credit loss provision drawdowns within 12-18 months
- 3x leveraged AI ETNs AIQU/AIQD face volatility decay blowout eroding investor confidence with 25-40% probability in 3-9 months
What makes Bank of Montreal unique
- BMO is the eighth largest North American bank with $1.5 trillion in assets, serving 13 million customers
- BMO acquired Bank of the West in 2023, adding 1.8 million customers and 500+ branches to become a top-ten commercial bank
- BMO uniquely combines deep relationship banking with digital innovation, offering small business loan approvals under 30 minutes
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Benefits
Health Insurance
Tuition Reimbursement
Accident and Life Insurance
401(k) Retirement Plan
Professional Development Budget
Hybrid Work Options
Company News
End of an era as Bank of Montreal branch closes. Posted on July 1, 2026 by Ryan Dahlman Signs of change: Lorne Ostrom, from Sign Guys. By Marcus Day Maple Creek News Almost 125 years of Maple Creek banking history ended on Friday. No sooner had the last customer left the Bank of Montreal branch at the corner of Jasper Street and 1st Avenue, then the decommissioning crews began their business. Lorne Ostrom and Cory Cormier, from Regina-based Sign Guys, arrived in the afternoon with a crane to begin taking down the BMO signs at the front and side. They replaced them with white signs expected to remain blank until new owners move in. "It is a sad day," one passing motorist told the News-Times. "So much history there." For one or two former BMO customers, the prevailing sentiment was more anger than sorrow at a decision that appears to pay scant regard to the needs of those in smaller communities. Earlier, a white truck had pulled up outside the front entrance, bearing the red-and-grey lettering and logo of GardaWorld, a large security and cash logistics company that offers physical security, transportation of valuables and electronic security. Later, another truck drew up, with the livery, "Chubb powered by API Group", and below it "Chubb Fire & Security". Medicine Hat's Keyway Security Locksmiths Ltd also showed up. Mike Mann was soon seen working on the front lock. Throughout this activity, at least two customers were seen coming up to the bank, only to find it locked, or be turned away. The remaining staff also quietly left. What will happen to them? One of them, Sheryl, has retired after 33 years. Another has plans to move to Saskatoon and work in Delisle. Others are believed to have found work in Lethbridge. It was in November 2025 that BMO announced that it would be closing its Maple Creek branch on Friday, June 19, 2026. "It's devastating news," said Michelle McKenzie, the mayor, who feared the closure would affect not just Maple Creek, but outlying communities like Piapot as well. She said the prospect of an empty Jasper Street building ran counter to the Town's efforts to encourage businesses to come to the community. Johanna Koch, president of Maple Creek Chamber of Commerce, said: "It will be a big loss." A closure notice placed at the entrance read: "We want to thank you for your loyalty. We have enjoyed being part of this community." After the branch closes, the notice says, customers can be served at Dunmore & Carry Drive branch, 3214 Dunmore RD S.E., Medicine Hat, Alberta T1B 2X2. The notice adds that customers can bank online or with BMO's mobile app. Visit bmo.com/digitalbanking or talk to a member of the BMO branch team to learn more. At a 2024 gala event at The Armoury, BMO received a "Legacy of Success" award in recognition of it being the second oldest business in Maple Creek. At the time, it had had a presence in Maple Creek for 123 years. The Bank of Montreal's Maple Creek branch was established on January 10, 1901 and at the time it was known as the Merchant's Bank of Canada which later merged with the Bank of Montreal. E. J. Fewings, who was manager of the Merchants Bank of Canada, Medicine Hat, played a major role in the opening of the bank at its inception in 1901, with a staff of two serving a community of 350 people. According to a summary read out at the "Legacy of Success" event, The Merchant's Bank of Canada became Bank of Montreal in 1923. The bank was first located along Pacific Avenue, followed by space in Parsons Block on the corner of Pacific Avenue and Jasper Street where it resided from 1909 until 1927, and moved into the Commercial Hotel. In 1932, the Bank of Montreal acquired 114 Jasper Street the building known as the Orr Building. The Orr Building served the needs of the bank until 1952 when its present location was constructed. "It has been serving the community for 123 years," Councillor Len Barkman, the MC, announced. Last Friday, that service record stood at nearly 125 years. And that is where it will remain. By early evening, as Ostrom and Cormier began finishing their job, one of the blue BMO signs lay against the side of the building. It seemed to symbol the end of an era.
BMO hires UBS banker to lead US M&A team, memo shows. By Nivedita Balu TORONTO, May 29 (Reuters) - BMO Financial has hired David Descoteaux from UBS to head its U.S. M&A team for capital markets and commercial banking, according to a memo seen by Reuters, finalizing a months-long search to fill the role as the Canadian lender combined teams. Descoteaux will take charge on June 1 and will report to Carrie Cook, global head of investment & corporate banking, and Tony Sciarrino, head of U.S. commercial bank at BMO, the memo said. Under the new structure, Cameron Hewes, the head of the middle market M&A team, will report to Descoteaux and work closely with Sarfraz Visram, the head of Canadian M&A, on cross-border and North American deals. Descoteaux joins BMO from UBS, where he spent nine years covering deals in North and South America across sectors including technology, media and telecom and fintech. Prior to UBS, he spent 14 years at Lazard. At UBS, 70% of transactions that Descoteaux carried out involved private equity sponsors, the memo noted. The capital market segment has been a boon for Canadian banks in recent quarters as loan growth has weakened amid tariff-related uncertainty, benefiting from strong fee and advisory income as M&A activity has sharply rebounded in 2025 and so far this year. BMO declined to comment. (Reporting by Nivedita Balu in Toronto; Editing by Andrea Ricci)
BMO wins seven Awards for AI, digital innovation and client experiences. PR Newswire Today at 6:00am PDT * Honouring BMO's advancements in AI, data-driven insights and client experiences in personal and commercial banking TORONTO, May 26, 2026 /CNW/ - BMO today announced it received seven recognitions at The Digital Banker's 2026 Digital CX Awards for its leadership in AI, digital innovation and continued commitment to client-focused solutions. The Digital Banker's Digital CX Awards is the world's only program dedicated to recognizing leading innovation in the digital customer experience across the financial services ecosystem. The awards honour excellence in the use of digital assets within the financial services industry and celebrate contributions to innovations, technological enhancements and commitments to digital transformation. "Our commitment to delivering digitally enabled, client-focused experiences continue to shape how we innovate at BMO," said Gregory Brown, Chief Digital Officer, Canadian Personal & Business Banking, BMO. "These awards highlight how we are using technology to understand and meet clients where they are and deliver experiences that help them make real financial progress." "These recognitions reflect the strength of BMO's culture of innovation and exceptional client experiences," said Derek Vernon, Head, North American Treasury and Payment Solutions, BMO. "BMO is elevating standards with advanced technologies and data-driven solutions that drive our vision to deliver more convenient and personalized banking for our clients." * Best Goal Based Planning & Portfolio Personalization CX: My Financial Progress * Available in BMO Online Banking and the BMO Mobile Banking app, My Financial Progress is a self-serve goal planning platform that helps clients create personalized and adaptive plans, gain comprehensive insights into their finances and access tailored strategies to help them reach their goals. * Best Savings & Financial-Wellbeing Coaching Experience: Credit Coach * BMO's Credit Coach tool delivers a proactive and educational approach to credit health by combining personalized factor insights, interactive simulations, and timely credit score alerts directly within digital banking, empowering clients to understand and improve their credit with confidence. * Excellence in Real-Time Decisioning & Journeys Orchestration - Canada: BMO-Google Dynamic Card Benefits and Card Art * Delivered in partnership with Google Pay and the first in Canada, BMO's Card Art and Dynamic Card Benefits solution helps clients make more informed choices during points of purchase by clearly highlighting which card offers the most value for a specific transaction. The experience shows clear card images and a short message about the key benefits, making it easier to identify the best option at a glance when checking out in Google Chrome. By providing clear, timely guidance at the moment of decision, the solution helps clients get more value from their cards while supporting more confident, rewarding everyday purchase decisions. * Best Agent-Assist/Copilot Deployment for Contact Centre: Call Assist * A real-time, multilingual agent-assist tool that improves first-call resolution and reduces misdirected calls, BMO's Call Assist initiative enables more focused and empathetic client interactions through streamlined workflows and integrated analytics. * Best Use of Data and Analytics for Customer Experience: Simplified Authorization for Entities (SAFE) * SAFE's North American platform further enhances the account signer management by using AI and machine learning to digitize, validate, and access records across the bank. This platform is accelerating innovative self-service journeys and delivering an easier experience for employees and Commercial Banking clients in Canada and the U.S. * Best Use of Technology for Customer Experience: Corporate Card Hub * The Corporate Card Hub transforms card management in Online Banking for Business with a seamless, end-to-end digital experience that simplifies onboarding, enhances self-service, and unlocks meaningful new value for Commercial Banking clients and frontline teams. * Outstanding Use of Digital Channels for Improved CX - United States: BMO Digital Card Control Suite * BMO's U.S. Digital Card Management Suite is a flagship self-serve capability that enables millions of clients to securely manage and resolve credit card issues in real time, seamlessly through BMO digital banking app and BMO Assist-eliminating the need to call a contact center or visit a branch while delivering, faster, more seamless client experience. BMO continues to lead the way as a digitally enabled, future-ready bank, focused on delivering leading digital experiences that help customers make real financial progress. These recognitions demonstrate BMO's Digital First journey and build on the bank's strong track record of industry recognition. About BMO Financial Group BMO Financial Group is the eighth largest bank in North America by assets, with total assets of $1.5 trillion as of January 31, 2026. Serving clients for 200 years and counting, BMO is a diverse team of highly engaged employees providing a broad range of personal and commercial banking, wealth management, global markets and investment banking products and services to approximately 13 million clients across Canada, the United States, and in select markets globally. Driven by a single purpose, to Boldly Grow the Good in business and life, BMO is committed to driving positive change in the world, and making progress for a thriving economy, sustainable future, and stronger communities. SOURCE BMO Financial Group This is a paid placement. For further inquiries, please contact PR Newswire directly.
BMO partners with Best Buy Canada to help students Make Real Financial Progress. PR Newswire Today at 5:00am PDT * Collaboration combines BMO's no-fee student banking products with Best Buy's national retail and online presence to support students' academic and financial journeys * Students who sign up for a BMO Student Chequing Account can unlock a $200 Tech Reward from Best Buy that can be redeemed from a curated list of products featuring brands including Sony, JBL, Nespresso, Dyson, Google Fitbit and more TORONTO, May 20, 2026 /CNW/ - BMO today announced a first-of-its-kind collaboration with Best Buy Canada to help students prepare for the academic year with tools, guidance and programs designed to help post-secondary students make real financial progress Ahead of back-to-school season, BMO is combining its no-fee student banking offer with Best Buy Canada's national retail and online reach to give students more choice in how they prepare for the academic year. Eligible students who open and fund a BMO Student Chequing Account can receive a $200 Tech Reward and access a curated range of products from leading brands including Sony, JBL, Nespresso, Dyson and Google Fitbit. "Helping students take control of their financial future starts with giving them the tools and guidance at the moments that matter most," said Andras Lazar, Head, Everyday Banking, Segments & Personal Lending, BMO. "Through our collaboration with Best Buy Canada, we're pairing BMO's no-fee student banking with access to essential technology - empowering students to build their financial literacy, develop smart money habits, make informed decisions about their finances, and make real financial progress." "Best Buy Canada is the go-to destination for all things tech during back-to-school, making this partnership a natural fit," said Kushal Samy, Head of Brand Marketing, Best Buy Canada. "We've curated a thoughtful assortment of products designed to support and enhance every student's learning journey. We're excited to deliver something truly unique to students through this innovative collaboration." BMO Empowers Students to Make Real Financial Progress Students can build financial literacy, monitor financial plans, and reach financial goals with BMO's innovative digital tools and resources: * BMO Student Banking Program: BMO's Student Banking program provides clients with a suite of personalized, no-fee banking products including chequing and savings accounts, access to credit with no credit history requirements, investments and worldwide money transfers to help students establish their finances. * BMO SmartProgress: A free, on-demand platform built for students, delivering personalized, bite-sized content to help them take control of their money and build strong financial habits early. * BMO Student Budget Calculator & Cashflow Worksheet: An interactive tool that puts students in control of their money by helping them build a smart budget, track income and expenses, and stay on top of their finances throughout the school year. To learn more about how the partnership and how BMO can help students make financial progress, visit www.bmo.com/studentoffer. About BMO Financial Group BMO Financial Group is the eighth largest bank in North America by assets, with total assets of $1.5 trillion as of January 31, 2026. Serving clients for 200 years and counting, BMO is a diverse team of highly engaged employees providing a broad range of personal and commercial banking, wealth management, global markets and investment banking products and services to approximately 13 million clients across Canada, the United States, and in select markets globally. Driven by a single purpose, to Boldly Grow the Good in business and life, BMO is committed to driving positive change in the world, and making progress for a thriving economy, sustainable future, and stronger communities. About Best Buy Canada A wholly owned subsidiary of Best Buy Co., Inc. (NYSE:BBY), Best Buy Canada Ltd. is one of Canada's largest and most innovative omnichannel retailers, operating the Best Buy, Best Buy Mobile, Best Buy Express and Geek Squad (www.geeksquad.ca) brands. With over 300 Best Buy, Best Buy Mobile and Best Buy Express stores across Canada and an expanded assortment of lifestyle products offered through BestBuy.ca, Best Buy is a leader in total retail, catering to customers how, when, and where they want to shop. Best Buy Canada is committed to making a positive impact in the community with programs and partnerships that support youth to connect with technology to advance their education. For more information, visit BestBuy.ca. SOURCE BMO Financial Group This is a paid placement. For further inquiries, please contact PR Newswire directly.
From history to mission: BMO's role in supporting Canada's Defence Community. Growth & Strategy Updated May 15, 2026 2 min. read For more than 200 years, BMO has supported clients, colleagues who are service members, and the defence community - adapting alongside Canada's evolving defence and security needs. In the 1800s - BMO's early days - we delivered administrative and financial services to the Canadian military. During the First and Second World Wars, many BMO employees served, and our Waterloo branch in London, England became an unofficial headquarters for Canadian troops on leave from the front. Today, that legacy lives on through deep institutional knowledge, trusted relationships and purpose-built financial solutions for defence sector companies and the supply chains that support them. Partnering to scale investments in the Canadian Defence Industry BMO is a partner bank in the Defence, Security and Resilience Bank (DSRB) Development Group. This multilateral initiative focuses on unlocking financing for defence, security and resilience projects across allied nations, with the potential to reshape how critical investments are funded. Canada will serve as host country for the DSRB's future headquarters. "As the Official Bank of the Canadian Defence Community, we're proud to support efforts like the DSRB Development Group that will strengthen Canadian and Allied defence and security sectors, and the industries that support military personnel around the world." - Carrie Cook, Global Head of Investment & Corporate Banking BMO is also well positioned to support defence and security clients operating in highly regulated, high-risk and mission-critical environments. Our deep industry insight, paired with award-winning digital banking capabilities and advanced treasury and payment capabilities can deliver secure, reliable solutions for defence sector companies and their suppliers. Standing alongside the Canadian Defence Community Throughout generations and through times of conflict and peace, Canadians have answered the call to serve, and BMO has stood alongside them. Not as outsiders looking in, but as part of that community who understands what service and sovereignty costs - and what it gives. As the Official Bank of the Canadian Defence Community since 2008, we're proud to help defence community members and their families make real financial progress, and to support the community through initiatives such as the RCAF Run, Navy Bike Ride, Canada Army Run, Invictus Games and Military Family Appreciation Days across Canada. This partnership is grounded in shared values, a clear understanding of what service and sovereignty costs, and guided by 200 years of history - including the lived experiences of our colleagues in the Armed Forces. Hear from our team about what this commitment means today, and how BMO continues to support the Canadian Defence Community: