Associate Account Manager

About HUB

In a rapidly changing world, HUB advises businesses and individuals on how to prepare for the unexpected. As one of the world’s largest insurance brokers, our focus is dedicated to providing our customers with the peace of mind that what matters most will be protected — through unrelenting advocacy and tailored insurance solutions that put our clients in control. Our growing team of professionals across North America represents a broad, deep, and one-of-a kind aggregation of entrepreneurs and leaders recognized for their excellence throughout the insurance community.

Why Choose HUB?

Throughout our network of more than 550 HUB offices in North America, we offer a competitive, exciting, and friendly work environment that strategically positions our employees for longevity and success. At HUB, we believe in investing in the future of our employees and provide continuous opportunities for growth and development.  Our entrepreneurial culture fosters an environment that empowers our people to make the best decisions for our customers and organization, focusing on expanding the industry knowledge of our insurance professionals to better serve our valued clients. We are committed to providing you with competitive and flexible benefits options that are rooted in your current needs yet evolves as your needs change over time. Join us in taking the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction.
 

We are the perfect fit if you:

• are seeking a progressive work environment at a rapidly growing organization

• have a desire to help others protect their future

• have an entrepreneurial spirit and are challenged by the opportunity to grow the business

• are focused on learning and development to enhance your industry knowledge and expertise

• are a self-starter willing to invest time and energy to learn the technical aspects of our business

• believe in integrity and building success by developing relationships with others

Summary

HUB’s Customer Service professionals provide critical support to our customers through account management, claims management, day-to-day client oversight, and underwriting services that make us a leading sales and service organization in the insurance industry. Through a robust network of resources, you will be amongst some of the industry’s top talent to help guide and support our customer’s needs and provide them with innovative solutions.

The Commercial Lines Associate Account Manager provides administrative and clerical support to the Commercial Channel through assisting the team in providing quality customer service.

In this role, you will:  

• Transmit correspondence to insured and carriers Issue certificates of insurance and evidence of property forms to clients and clients’ representatives upon request Handle all client inquiries generated from calls in a call center environment

• Process lost policy release forms.

• Process endorsement requests and secure pricing from carrier if needed

• Manage account documentation including ERM 14 forms; send documentation to insured and follow up to ensure it was received and submitted to the carrier

• Maintain follow-up system with insurance carriers to ensure requests are processed timely

• Furnish underwriters with additional information as requested

• Pursue a program for personal and professional development

• Perform other specific duties and projects as assigned by management

• Provide sales support when the sales assistant is out of the office; this includes providing quotations and entering policy information into EPIC Daily management the agency interface system (download) and ensure all transactions are matched so revenue is recorded accurately by month end    

What you offer us:  

• 1-2 years commercial insurance account management experience required

• Illinois property/casualty license or willingness to obtain within 60 days of hire date

• Well organized with an aptitude for details

• Strong written and oral communication skills

• Understand and analyze insurance coverages, forms, and policies

• Work normally scheduled hours and additional time as needed Basic knowledge of Microsoft Office required and EPIC preferred    

What we offer you:  

• A rewarding job that helps local businesses in the community

• Medical/dental/vision/life insurance, 401k matching program, Health Savings Account funding, and voluntary insurance options

• Generous time-off policies (vacation + Personal/Sick/Floating Holidays)

• A work/life balance because that is important for all of us

• Learn from the expertise of your coworkers

• Growth- HUB is growing, and so can your career

• Be part of a motivated team

Attention to all recruitment agencies: HUB International does not accept agency resumes. HUB International is not responsible for any fees related to unsolicited resumes. 

#LI-RB2

Department Account Management & ServiceRequired Experience: 1-2 years of relevant experienceRequired Travel: No Travel RequiredRequired Education: High school or equivalent

HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran’s status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here athttp://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm.

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