Full-Time

Quality Manager

Posted on 4/18/2024

KMA Human Resources Consulting

KMA Human Resources Consulting

51-200 employees

HR consulting and talent management services

Consulting

Mid

Lewiston, ME, USA

Required Skills
Customer Service
Requirements
  • Associates or Bachelor’s in a related field preferred
  • Minimum of 3 years’ experience in a quality assurance or quality control position
  • Experience or knowledge of textile manufacturing process if preferred
  • Proficiency with Word, Excel spreadsheets, Outlook Exchange, and experience with ERP system preferred
  • Strong organizational and leadership skills
  • Excellent oral and written communication skills
  • Ability to go between locations during the course of the day
Responsibilities
  • Maintains and continuously improves the Quality Management System Compliance with current ISO9001 standards and any applicable government and customer-defined standards
  • Ensures compliance by updating ISO policies, procedures, manuals, forms, work instructions and flow charts, and maintains document control procedures
  • Serves as a resource on issues to production and customer services as it pertains to quality
  • Maintains and controls Corrective Action Report (CAR) and Preventative Action Report ( PAR)
  • Communicates with customers directly on c complaints as needed, working with customer service
  • Responsible for completion of AMI’s annual customer survey program in cooperation with customer service
  • Functions as key contact for external ISO audits
  • Prepares Quality Steering Committee (QSC) quarterly meeting agenda and presents data and metrics
  • Prepares and issues Certificates of Compliance (C of C) for manufactured products to ensure customer quality requests are met
  • Serves as Government Contract Coordinator

KMA Human Resources Consulting

KMA Human Resources Consulting

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KMA Human Resources Consulting offers professional HR consulting, recruiting, and compensation services, specializing in compliance, employee development, and talent management for businesses in New England. Their experienced team provides sound HR advice in employee relations, engagement, performance, and workforce training, with a customized approach to fit clients' requirements and budget.

Company Stage

N/A

Total Funding

N/A

Headquarters

Falmouth, Maine

Founded

2007

Growth & Insights
Headcount

6 month growth

-8%

1 year growth

-9%

2 year growth

-10%