Full-Time
Quality Manager
Posted on 4/18/2024
HR consulting and talent management services
Consulting
Mid
Lewiston, ME, USA
Required Skills
Customer Service
Requirements
- Associates or Bachelor’s in a related field preferred
- Minimum of 3 years’ experience in a quality assurance or quality control position
- Experience or knowledge of textile manufacturing process if preferred
- Proficiency with Word, Excel spreadsheets, Outlook Exchange, and experience with ERP system preferred
- Strong organizational and leadership skills
- Excellent oral and written communication skills
- Ability to go between locations during the course of the day
Responsibilities
- Maintains and continuously improves the Quality Management System Compliance with current ISO9001 standards and any applicable government and customer-defined standards
- Ensures compliance by updating ISO policies, procedures, manuals, forms, work instructions and flow charts, and maintains document control procedures
- Serves as a resource on issues to production and customer services as it pertains to quality
- Maintains and controls Corrective Action Report (CAR) and Preventative Action Report ( PAR)
- Communicates with customers directly on c complaints as needed, working with customer service
- Responsible for completion of AMI’s annual customer survey program in cooperation with customer service
- Functions as key contact for external ISO audits
- Prepares Quality Steering Committee (QSC) quarterly meeting agenda and presents data and metrics
- Prepares and issues Certificates of Compliance (C of C) for manufactured products to ensure customer quality requests are met
- Serves as Government Contract Coordinator
KMA Human Resources Consulting offers professional HR consulting, recruiting, and compensation services, specializing in compliance, employee development, and talent management for businesses in New England. Their experienced team provides sound HR advice in employee relations, engagement, performance, and workforce training, with a customized approach to fit clients' requirements and budget.
Company Stage
N/A
Total Funding
N/A
Headquarters
Falmouth, Maine
Founded
2007
Growth & Insights
Headcount