Field Specialist

Does Traveling to new sites excite you?

Are you passionate about Power Transmission Equipment and customers?
 

Join our Quality Team

The Field Service Representative is responsible for providing on-site mechanical/ technical direction and operating support of Power Transmission Equipment within customer facilities during commissioning, start-up, operations, preventive maintenance, and trouble-shooting situations in accordance with engineering best practice and contractual work scope requirements.

Partner with the best

As a Field Specialist - (Power Transmission), you will travel to customer sites and perform mechanical duties while listening to and aiding the customer. This role will have minimal supervision so you must ensure that you are always responsible and maintain company equipment.

As a Field Specialist - (Power Transmission), you will be responsible for:

• Providing general technical direction and assistance to the customer in the operation, maintenance, repair, logistic support, and installation of Power Transmission equipment
• Providing Project and Field Service management with complete and prompt information regarding status of jobs, customer problems
• Traveling to customer sites, both domestic and international, to consult, advise, collaborate, and train customer’s personnel concerning equipment operation, repairs, and warranty service.
• Performing routine field repairs of Power Transmission products in the most practical, economical, and timely manner
• Verifying that the installation of new Power Transmission products complies with engineering requirements to ensure warranty coverage.
• Providing technical assistance through on‐site guidance and training in proper operation, maintenance, and troubleshooting of assigned programs and ground support equipment, including the use and proper interpretation of data and technical instructions
• Assisting customer in scheduling maintenance and workload
• Anticipating requirements beyond those that immediately affect the program and assist in implementing actions to satisfy those requirements.
• Maintaining knowledge of new developments and technologies of Lufkin and other manufacturers’ equipment in order to provide the highest standard of service.

Fuel your passion

To be successful in this role you will require:

• Associate degree preferred or equivalent from an accredited two‐year college (OR a High School Diploma / GED with a minimum of 2 years of experience in field service or equivalent technical experience).
• Proven mechanical abilities.
• Ability to read and interpret detail drawings, documents, specifications, and instructions such as safety rules, operating and maintenance, procedure manuals and ability to solve practical problems related to gear repair equipment.
• Strong oral and written communication skills
   

Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:
 

Working for you

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input.  Join us, and you can expect: Maintain knowledge of new developments and technologies of Lufkin and other manufacturers’ equipment in order to provide the highest standard of service.

• Contemporary work-life balance policies and wellbeing activities
• Comprehensive private medical care options
• Safety net of life insurance and disability programs
• Tailored financial programs
• Education Assistance
• Generous Parental Leave
• Mental Health resources
• Dependent Care
• Additional elected or voluntary benefit