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Account Manager
Confirmed live in the last 24 hours
Locations
Remote • United States
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Customer Service
Management
Marketing
Public Speaking
Communications
Requirements
  • Minimum of 5 to 7 years of brokerage experience
  • Property and Casualty insurance experience required
  • Excellent communication skills: written, public speaking and presentation preparation
  • Excellent telephone etiquette and customer service skills, professionalism and tact
  • Advanced knowledge of Microsoft Office and its more complex features
  • Ability to be resourceful, take initiative, solve problems and offer solutions
  • Works well with others in a fast paced environment and be responsive to co-workers and colleagues. Ability to train, delegate, provide oversight and give feedback
  • Adaptability and flexibility to address issues and client needs
  • Excellent time management skills
  • Ability to learn and adopt and train use of technology systems and software applications
  • Excellent at multi-tasking and flexibility to manage ever changing priorities and deadlines
  • Ability to review internal/external deliverables to ensure accuracy
  • Intermediate project planning and management
  • Ability to forge relationships and build trust
  • International Property and Casualty experience
  • Property and Casualty Insurance license required
Responsibilities
  • Support multi-tier serviced accounts under an Account Executive/Senior Account Manager and supervising an Account Coordinator/Senior Account Coordinator
  • Independently manage client relationships and accounts up to $1MM in volume revenue
  • Act as first and primary client point of contact to provide day-to-day service by responding to client questions and requests
  • Develop, analyze, and implement competitive insurance programs, providing various alternatives for client consideration. Prepare market, quote rates for renewals and new business
  • Manage the onboarding process of new clients
  • Manage the marketing process for prospect companies
  • Prepare and review client communications and finalize for delivery
  • Communicate and collaborate with producers, clients and underwriters to obtain information, quote rates, prepare proposals, or service existing accounts
  • Maintain current files and prepare policy renewal questionnaires, recommending coverage enhancements. Review, evaluate, rate and market Commercial Insurance applications and documents for accuracy
  • Compile and organize all client information necessary to process new, renewal, cancellation and endorsements
  • Perform thorough contract reviews for clients
  • Perform database file management and input information. Accurately manage and maintain documents in agency management systems
  • Provide training to Account Coordinators
  • May manage Account Coordinators and Account Assistants
  • May manage and/or train the next level down (i.e. AE may manage and train AMs or ACs.; AM may manage and train ACs)
  • Perform other duties and special projects as assigned
Newfront Insurance

501-1,000 employees

Newfront is the modern commercial insurance brokerage.
Company Overview
Newfront's mission is to supercharge insurance professionals with technology. The company is building a technology-enabled insurance brokerage.
Company Core Values
  • Empower people
  • Ambition
  • Question dogma
  • New standards