Business Systems Analyst

Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence.

Business System Analyst is a key member of the project team, contributing to the planning and project execution from ideation, through to completion.

They achieve results by improving work processes, overcoming obstacles, and exceeding stakeholder expectations.

We embrace a culture challenging the status quo and constantly look to efficiently simplify processes, technology, and workflow.

What you’ll do

• Partner with team members to capture, analyze, and document business needs.

• Understand the business problem the project is tasked with solving and ensure project team does not lose sight of it.

• Work with project team on defining and managing project scope.

• Working on business requirements related to IT/Digital Development.

• Document business requirements and translating them into technical requirements.

• Create, monitor and constant review of sprint plans looking for opportunities to optimize where applicable.

• Organize and lead working sessions and project update meetings within various levels of the organization.

• Work closely with business and technical team members in support of project deliverables.

• Identify project issues/roadblocks and steps for mitigation and resolution.

• Provide feedback and recommendations on project and process improvements.

• Prioritize and manage the product backlog, ensuring alignment with business goals and project timelines.

What you’ll bring

• Proven experience as a Business Analyst in an agile environment, preferably with XP practices.

• Scrum Master Experience.

• Experience working on Digital Implementations

• Experience with Guidewire PolicyCenter

• Guidewire Cloud Certification is considered an asset

• Preference for CIP or equivalent experience with strong insurance knowledge

• Strong understanding of software development processes, including coding, testing, and deployment.

• Customer/business focused, strong collaborator management and results oriented.

• Consistent focus on business outcomes and benefits

• Exceptional critical thinking, analytical and problem-solving skills

• Excellent planning and organization skills

• Superior communication skills, formal and informal

• Process oriented when creating and maintaining project artifacts.

• Time management skills with the ability to establish priorities and effective follow-up.

• Must be a team-player, a team builder, and a driver.

• Self-starter with ability to work independently.

What you’ll get

• Compelling rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.

• Outstanding Career Development opportunities.

• We’ll support your professional development education.

• Competitive vacation package with the option to purchase 5 extra days off per year.

• Employee driven programs focused on gender, LGBTQ+, origins, diversity, and inclusion.

• Corporate wellness programs to support our employees’ physical and mental health.

• Hybrid flexible work model.

Please note that we may use AI tools to help us through the recruitment process. This is a new position which has been posted both internally & externally.

Aviva Canada has an accommodation process in place to provide accommodations for employees with disabilities. If upon commencement of employment you require a specific accommodation because of a disability, please contact your Talent Acquisition Partner so that an appropriate accommodation can be arranged. This process applies throughout your career with Aviva Canada.