Full-Time

Provider Relations Specialist

Michigan

Posted on 8/22/2024

Nomi Health

Nomi Health

201-500 employees

Direct access to affordable healthcare services

No salary listed

Junior, Mid

Remote in USA

Category
Customer Experience & Support
Customer Success
Customer Support
Required Skills
Customer Service
Requirements
  • Bachelor's degree in Healthcare Administration, Business Administration, or a related field preferred.
  • Minimum of 2 years of experience in provider relations, customer service, or a related role in the healthcare industry.
  • Extensive experience and well-established relationships with healthcare providers in Michigan.
  • Strong understanding of healthcare provider operations and challenges.
  • Excellent communication and interpersonal skills.
  • Ability to build and maintain positive relationships with providers and internal teams.
  • Detail-oriented with strong organizational and problem-solving skills.
  • Proficiency in Microsoft Office Suite and relevant healthcare software.
  • Travel Requirement: This role requires the ability to travel to provider locations on a monthly basis (approximately 20-30% travel).
Responsibilities
  • Serve as the primary point of contact for providers in your assigned region after they are fully onboarded.
  • Address and resolve any challenges, questions, or issues providers may encounter.
  • Ensure providers are fully supported and their needs are met promptly and effectively.
  • Build and maintain strong, positive relationships with providers.
  • Facilitate clear and open communication between providers and the organization.
  • Regularly check in with providers to gather feedback and ensure their satisfaction.
  • Troubleshoot and resolve provider issues, coordinating with internal departments as needed.
  • Escalate complex issues to the Provider Relations Lead or other appropriate parties when necessary.
  • Track and document provider interactions and issues to ensure timely follow-up and resolution.
  • Collaborate with the Provider Engagement/Onboarding Specialist to ensure a smooth transition and handoff.
  • Work closely with internal teams to address provider-related matters efficiently.
  • Keep accurate records of provider interactions and maintain a detailed log of issues and resolutions.
  • Identify opportunities to improve the provider experience and streamline processes.
  • Contribute to the development and implementation of best practices for provider relations.

Nomi Health connects patients, healthcare providers, and businesses to simplify access to healthcare services and reduce costs. They offer in-person and virtual appointments, health clinics, in-home care, and care education, making healthcare more convenient. Their real-time technology infrastructure provides health benefits analytics, helping businesses save up to 30% on healthcare costs. Additionally, the Nomi Health Charitable Foundation aims to positively impact the communities they serve.

Company Size

201-500

Company Stage

Series A

Total Funding

$110M

Headquarters

Orem, Utah

Founded

2019

Simplify Jobs

Simplify's Take

What believers are saying

  • Partnership with ClearPoint Health empowers small and mid-sized employers with affordable insurance.
  • Success Care's alliance with Sober Sidekick enhances addiction recovery support and engagement.
  • Telehealth market growth supports Nomi Health's expansion in remote healthcare services.

What critics are saying

  • Increased competition from digital health platforms like Aledade may challenge market share.
  • Regulatory hurdles may complicate the partnership with CHG Healthcare for underserved communities.
  • Changes in data privacy regulations could impact data-driven strategies for cost containment.

What makes Nomi Health unique

  • Nomi Health offers both in-person and virtual healthcare appointments for convenience.
  • The company connects buyers, providers, and patients directly, reducing healthcare costs.
  • Nomi Health's real-time technology infrastructure modernizes healthcare delivery and analytics.

Help us improve and share your feedback! Did you find this helpful?

Benefits

Unlimited PTO

Competitive salary

401k match

Medical, dental, & vision coverage

HSA

Career growth

Continuous learning

Family leave

Free counseling

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

0%

2 year growth

0%
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Business Wire
May 15th, 2024
Correcting And Replacing Artemis Health Announces Winners Of The 2023 Client Awards

SALT LAKE CITY--(BUSINESS WIRE)--In the release dated May 6, 2024, the number of spotlighted organizations has changed. Also, edits have been made in the Data Dynamo section.The updated release reads:ARTEMIS HEALTH ANNOUNCES WINNERS OF THE 2023 CLIENT AWARDSInaugural awards spotlight 9 organizations improving healthcare benefits amid rising costs and inflation.SALT LAKE CITY-- Artemis, a Nomi Health company and a leader in benefits data and analytics solutions, is proud to announce the winners of the 2023 Artemis Client Awards. These awards celebrate organizations that have exemplified excellence in leveraging data-driven insights to enhance their benefits strategy and drive positive healthcare outcomes for their members.Each winning organization demonstrated exceptional leadership and dedication to improving healthcare delivery and outcomes for their employees. Whether through cost containment strategies, increased engagement in wellness initiatives, or new approaches to addressing care gaps, these winners have truly “moved the needle” in the past year.The Artemis Client Awards recognize excellence in innovative healthcare management across five categories:“Savviest Spenders”: Recognizes clients who significantly reduced medical and prescription spending by employing data-driven cost containment strategies, enhancing their financial sustainability and promoting good benefits stewardship.The Home DepotFresno Unified School District“Care Gap Crusaders”: Commends clients who effectively identified and addressed gaps in healthcare, leading to better patient outcomes through preventive care screenings and services.FidelityTravelers“Wellness Warriors”: Celebrates clients with the most diverse plan offerings and highest member engagement, using data to bring targeted solutions to areas of need.BoeingDanaher“Kaizen Co-Pilots”: Honors clients who embody the principles of kaizen (a Japanese business philosophy for continuous improvement and an Artemis mantra) and collaborated with Artemis to push the boundaries of progress and innovation in healthcare data.Priority HealthH-E-B“Data Dynamo”: Applauds the client who demonstrated outstanding overall performance in managing medical and prescription spend, reducing care gaps, and engaging members in wellness programs.Advocate Health“In an era of rising costs and budget constraints, these organizations stand out for their commitment to excellence in healthcare benefits management. They're leading with data-driven strategies that go beyond cost-cutting to make real improvements in members’ lives,” Sanjay Motwani, president of Artemis, said. “Proactive benefits management is paramount in safeguarding employees’ well-being

Business Wire
May 6th, 2024
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SALT LAKE CITY--(BUSINESS WIRE)--Artemis, a Nomi Health company, and a leader in benefits data and analytics solutions, is proud to announce the winners of the 2023 Artemis Client Awards. These awards celebrate organizations that have exemplified excellence in leveraging data-driven insights to enhance their benefits strategy and drive positive healthcare outcomes for their members.Each winning organization demonstrated exceptional leadership and dedication to improving healthcare delivery and outcomes for their employees. Whether through cost containment strategies, increased engagement in wellness initiatives, or new approaches to addressing care gaps, these winners have truly “moved the needle” in the past year.The Artemis Client Awards recognize excellence in innovative healthcare management across five categories. Each has a large and medium-sized employer winner, with two per category:“Savviest Spenders”: Recognizes clients who significantly reduced medical and prescription spending by employing data-driven cost containment strategies, enhancing their financial sustainability and promoting good benefits stewardship.The Home DepotFresno Unified School District“Care Gap Crusaders”: Commends clients who effectively identified and addressed gaps in healthcare, leading to better patient outcomes through preventive care screenings and services.FidelityTravelers“Wellness Warriors”: Celebrates clients with the most diverse plan offerings and highest member engagement, using data to bring targeted solutions to areas of need.BoeingDanaher“Kaizen Co-Pilots”: Honors clients who embody the principles of kaizen (a Japanese business philosophy for continuous improvement and an Artemis mantra) and collaborated with Artemis to push the boundaries of progress and innovation in healthcare data.Priority HealthH-E-B“Data Dynamos”: Applauds clients who demonstrated outstanding overall performance in managing medical and prescription spend, reducing care gaps, and engaging members in wellness programs.Advocate HealthRocket Companies“In an era of rising costs and budget constraints, these organizations stand out for their commitment to excellence in healthcare benefits management. They're leading with data-driven strategies that go beyond cost-cutting to make real improvements in members’ lives,” Sanjay Motwani, president of Artemis, said. “Proactive benefits management is paramount in safeguarding employees’ well-being

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